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CleverTap vs Simply CRM vs Bigin by Zoho CRM Comparison

Last updated:

CleverTap

4.5(229 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

CleverTap is an easy to use, affordable suite of mobile analytics tools that measure user activity on Android or iOS device based on app usage (mobile app), website visits (web app) and in-app events. CleverTap allows us…

Simply CRM

4.8(131 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer data to support relationship m…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Simply CRM leads on user satisfaction with a 4.8-star rating across 131 reviews.

CleverTap vs Simply CRM vs Bigin by Zoho CRM — at a glance

FeatureCleverTapSimply CRMBigin by Zoho CRM
Rating4.5 / 54.8 / 54.6 / 5
Reviews229131294
Starting priceContact for pricing$15 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryMobile Analytics SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
Certifications
Data residencyGlobalGlobal

Key differences between CleverTap and Simply CRM

  • Pricing: Simply CRM starts at $15 /User/Month. CleverTap pricing is not publicly listed.
  • User satisfaction: Simply CRM scores higher with a 4.8-star average.
  • Deployment: CleverTap supports SaaS/Web/Cloud; Simply CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare CleverTap vs Simply CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Mobile Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CleverTap - Mobile Analytics Software
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Talk to an expert
Simply CRM - CRM Software
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Talk to an expert

Free PDF comparison

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  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
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Biggest differences

Start here before you go deeper into features.

CleverTap

Best for

Large Enterprises, Medium Business, Small Business

Simply CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

CleverTap typically suits Large Enterprises and Medium Business. Simply CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CleverTap is an easy to use, affordable suite of mobile analytics tools that measure user activity on Android or iOS device based on app usage (mobile app), website visits (web app) and ... Read More about CleverTap

Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer ... Read More about Simply CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $15 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.8/10

8.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

100 to 1,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

CleverTap

  • Personalized Customer Engagement: CleverTap lets your marketing team create experiences designed for each user, so communication feels relevant and timely, which drives higher engagement and loyalty.
  • Analytics and Insights: CleverTap's advanced analytics capabilities provide actionable insights into user behavior, letting you make data-driven decisions that improve your strategies and overall performance.
  • Easy Integration: CleverTap integrates smoothly with platforms you already use. You can unify your marketing efforts quickly without disrupting existing systems.
Best fit

Best fit

CleverTap

  • 100 to 1,000 employees
  • Martech, Fintech, eCommerce, SaaS, and Retail
  • often in roles such as Marketing Managers, Customer Engagement Specialists, Product Managers, and Data Analysts
Watchouts

Reasons buyers look elsewhere

CleverTap

  • Users may seek alternatives to CleverTap due to budget constraints, as some businesses might find more cost-effective solutions that offer similar functionalities without the higher price tag associated with CleverTap.
  • Companies with specific industry needs may look for tailored marketing platforms that better address their unique requirements, providing specialized features that CleverTap might not fully support.
  • Organizations experiencing scalability challenges could explore alternatives that offer more flexible integration options or advanced analytics capabilities, ensuring they can grow without compromising on performance.

Software Demo

Demo

No software demo available

Simply CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do CleverTap, Simply CRM and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare CleverTap, Simply CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $15 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Starter

          • Dashboards

          • Lead management

          • Contact management

          Show more +

        • Professional

          • Includes features of Starter plan, plus

          • Invoices & quotes

          • Sales orders

          Show more +

        • Enterprise

          • Includes features of Professional plan, plus

          • Behavior prediction (AI)

          • Custom buttons & layouts

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        CleverTap pricing
        Simply CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        Data Residency

        🌐 Global

        CleverTap vs Simply CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        256

        38

        2

        0

        0

        115

        6

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 296 reviews, with consistently positive feedback.

        What buyers like

        • Campaign setup is straightforward, with clear analytics and reports.
        • AI supports personalized and targeted communication, including push notifications and email marketing.
        • Product management analytics interface gives a user-centric view of behavior data.

        Common complaints

        • Limited marketplace for additional apps and connectors, restricting advanced functionality.
        • The depth of features and customizations can be overwhelming for newcomers without proper guidance.

        Buyer sentiment

        Buyer sentiment is very strong across 121 reviews, with consistently positive feedback.

        What buyers like

        • Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations.
        • It efficiently tracks and manages both internal and external customer interactions, improving relationship management.
        • The platform is user-friendly, making it accessible even for teams with minimal technical experience.

        Common complaints

        • Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations.
        • May have limited integration with third-party tools and other business systems.
        • While user-friendly, the platform may not offer as much customization flexibility as other high-end CRMs.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • User-friendly platform for setting up campaigns, with intuitive analytics and reports.

        • Effective use of AI for personalized and targeted communication, including push notifications and email marketing.

        • Empowering user-centric product management with a comprehensive analytics interface.

        • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

        • The richness of features and customizations can be overwhelming for newcomers without proper support.

        • Cloud-based access allows for flexibility and ease of use.

        • Strong focus on managing customer interactions enhances relationship building.

        • Customizable features cater to specific business needs.

        • Limited reporting capabilities may hinder performance analysis.

        • Basic analytics may not meet advanced user needs.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used CleverTap, Simply CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        screenshots

        8 Screenshots

        1 Screenshots

        Videos

        video-0

        1 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, CleverTap or Simply CRM?
        Simply CRM edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do CleverTap and Simply CRM offer a free trial?
        Yes, both CleverTap and Simply CRM offer a free trial.
        What is the starting price of CleverTap vs Simply CRM?
        CleverTap starts at Contact for pricing. Simply CRM starts at $15 /User/Month.
        What are the top alternatives to CleverTap?
        Top alternatives to CleverTap include WebEngage, MoEngage, Mixpanel, Adjust, Amplitude.
        What are the top alternatives to Simply CRM?
        Top alternatives to Simply CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.