CircleLoop vs 3CX Comparison
CircleLoop
Starting at $6.45 /User/Month
- Free Trial
- Freelancers / Consultants
- Medium Business
CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with…
3CX
Starting at $175 /Year
- Large Enterprises
- Medium Business
3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…
3CX leads on user satisfaction with a 4.5-star rating across 626 reviews.
CircleLoop vs 3CX — at a glance
| Feature | CircleLoop | 3CX |
|---|---|---|
| Rating | 4.2 / 5 | 4.5 / 5 |
| Reviews | 179 | 626 |
| Starting price | $6.45 /User/Month | $175 /Year |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Call Center Software | Contact Center Operations Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Business Hours, Online | — |
| Certifications | GDPR | GDPR |
| Data residency | Global | Global |
Key differences between CircleLoop and 3CX
- Pricing: CircleLoop starts at $6.45 /User/Month, while 3CX starts at $175 /Year.
- Free trial: CircleLoop offers a free trial; 3CX does not.
- Target audience: CircleLoop is built for Freelancers / Consultants and Medium Business, while 3CX targets Large Enterprises and Medium Business.
- User satisfaction: 3CX scores higher with a 4.5-star average.
- Deployment: CircleLoop supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; 3CX supports SaaS/Web/Cloud.
CircleLoop vs 3CX — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Affordable, easy-to-use call center software for small to mid-sized enterprises.
- You need a cost-effective alternative to traditional phone systems with integrated real-time KPI reporting.
- Your team values quick, seamless setup with personalized configurations and a user-friendly interface.
- You are a small to medium business (up to 100 employees) in SaaS, consulting, or fintech sectors.
- Your organization is a large enterprise with complex call center requirements needing high reliability.
- You require highly dependable call forwarding and minimal call drops for critical communications.
Best for flexible, cloud or on-premise contact center solutions for SMBs.
- You need a hybrid deployment option combining cloud and on-premise setups.
- Your team values an intuitive interface with advanced softphone capabilities.
- You operate a small to medium-sized customer support, sales, or IT helpdesk center.
- Your organization requires highly customized, enterprise-level telephony integrations.
- You lack readiness for cloud or on-premise infrastructure deployment.
CircleLoop: Affordable, easy-to-use call center software for small to mid-sized enterprises. 3CX: Best for flexible, cloud or on-premise contact center solutions for SMBs.
Description | CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an ... Read More about CircleLoop | 3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.1/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-100 employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Smooth Communication: CircleLoop lets your team use a unified communication platform, allowing you to make and receive calls from anywhere. Enjoy the flexibility of remote work without compromising on connectivity.
- Cost-Effective Solution: By eliminating the need for traditional phone systems, CircleLoop offers a budget-friendly alternative that reduces overhead costs while maintaining high-quality service. You'll appreciate the savings that come with modern technology.
- User-Friendly Interface: The intuitive design makes it easy for your team to get started quickly, minimizing the learning curve. Whether you're an administrator or an executive, you’ll find managing calls and settings straightforward and efficient.
No key benefits available yet.
Best fit
- 1 to 100 employees
- SaaS, Consulting, Martech, and Fintech
- likely to hold job titles such as Sales Managers, Account Executives, Business Development Representatives, and Customer Support Representatives
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Lacks integrated CRM and advanced analytics — teams needing deeper customer insights typically layer in Salesforce or Tableau
- High-volume call centers need unlimited calling plans or per-minute rates below CircleLoop's standard pricing to stay cost-competitive
- Multi-region operations require lower international calling rates and broader country coverage than CircleLoop currently offers
No alternatives guidance available yet.
Software Demo
Demo |  3CX has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do CircleLoop and 3CX Compare on Features?
Total Features | 10 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare CircleLoop and 3CX on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
CircleLoop User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate CircleLoop's affordability and customer support but express concerns about recent service reliability and call quality issues. What buyers like
Common complaints
| Buyer sentiment Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  6 Screenshots |  7 Screenshots |
|---|---|---|
Videos |  3 Videos | No videos available. |
Top Alternatives to CircleLoop and 3CX in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CircleLoop or 3CX?
- 3CX edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do CircleLoop and 3CX offer a free trial?
- CircleLoop offers a free trial. 3CX does not.
- What is the starting price of CircleLoop vs 3CX?
- CircleLoop starts at $6.45 /User/Month. 3CX starts at $175 /Year.
- What are the top alternatives to CircleLoop?
- Top alternatives to CircleLoop include Nextiva, Dialer360, CloudTalk, HoduCC, Call Center Studio.
- What are the top alternatives to 3CX?
- Top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.