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Chatdesk Teams vs Formilla.com vs ZoomInfo Chat Comparison

Last updated:

Chatdesk Teams

Starting at $99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Chatdesk Teams is a comprehensive chat support platform from Superfans. Its machine learning algorithms analyse previous support messages for better customer experience and to cultivate an ever-evolving and on-brand know…

Formilla.com

4.5(1 reviews)

Starting at $23.99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly thro…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Formilla.com leads on user satisfaction with a 4.5-star rating across 1 reviews.

Chatdesk Teams vs Formilla.com vs ZoomInfo Chat — at a glance

FeatureChatdesk TeamsFormilla.comZoomInfo Chat
Rating4.5 / 5
Reviews1
Starting price$99 /Month$23.99 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSUSUS

Key differences between Chatdesk Teams and Formilla.com

  • Pricing: Chatdesk Teams starts at $99 /Month, while Formilla.com starts at $23.99 /Month.
  • Deployment: Chatdesk Teams supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Formilla.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Chatdesk Teams vs Formilla.com vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Chatdesk Teams - Live Chat Software
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Formilla.com - Live Chat Software
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Chatdesk Teams, Formilla.com vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Chatdesk Teams

Best for

Large Enterprises, Medium Business, Small Business

Formilla.com

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Chatdesk Teams typically suits Large Enterprises and Medium Business. Formilla.com tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Chatdesk Teams is a comprehensive chat support platform from Superfans. Its machine learning algorithms analyse previous support messages for better customer experience and to cultivate an ... Read More about Chatdesk Teams

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and ... Read More about Formilla.com

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $99
  • Starts from $23.99 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

7.5/10

9.0/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(1)
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Software Demo

Demo

No software demo available

Chatdesk Teams has not given any software demo yet

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How do Chatdesk Teams, Formilla.com and ZoomInfo Chat Compare on Features?

Total Features

1 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Chatdesk Teams, Formilla.com and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $99
        • $23.99 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Premium

          • 2 Chat Agents

          • Unlimited Live Chats

          • Custom Bots

          Show more +

        • Professional

          • 2 Chat Agents

          • Unlimited Live Chats

          • Custom Bots

          Show more +

        • Growth

          • 2 Chat Agents

          • Unlimited Live Chats

          • Custom Bots

          Show more +

        • Not Available

        Pricing Page

        Chatdesk Teams pricing
        Formilla.com pricing
        ZoomInfo Chat pricing

        Chatdesk Teams, Formilla.com vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Chatdesk Teams, Formilla.com vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Chatdesk Teams vs Formilla.com User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        1

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Machine learning optimization
        • Multi-platform integration
        • Brand voice consistency

        Common complaints

        • Complex setup process
        • Requires ongoing training
        • Limited customization options

        Buyer sentiment

        Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

        What buyers like

        • Multi-language support
        • Lead tracking
        • Customizable themes

        Common complaints

        • Limited advanced features
        • Basic analytics
        • Integration challenges

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Machine learning improves response accuracy over time.

        • Integrates with popular social media platforms for broader reach.

        • Ensures brand voice consistency across all communications.

        • Setup can be time-consuming and complex.

        • Ongoing training is necessary for optimal performance.

        • Multi-language support broadens customer reach.

        • Real-time alerts enhance lead tracking efficiency.

        • Customization options allow for brand alignment.

        • Limited advanced features may not suit all needs.

        • Basic analytics may not provide deep insights.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Chatdesk Teams, Formilla.com, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Chatdesk Teams, Formilla.com and ZoomInfo Chat Customers

        Customers

        Andie

        Andie

        Whistle

        Whistle

        Prose

        Prose

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        2 Videos

        Alternatives to Chatdesk Teams, Formilla.com, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Chatdesk Teams or Formilla.com?
        Formilla.com edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Chatdesk Teams and Formilla.com offer a free trial?
        Yes, both Chatdesk Teams and Formilla.com offer a free trial.
        What is the starting price of Chatdesk Teams vs Formilla.com?
        Chatdesk Teams starts at $99 /Month. Formilla.com starts at $23.99 /Month.
        What are the top alternatives to Chatdesk Teams?
        Top alternatives to Chatdesk Teams include ZoomInfo Chat, HappyFox Chat, Helpwise, Pure Chat, Freshdesk Messaging (Formerly Freshchat).
        What are the top alternatives to Formilla.com?
        Top alternatives to Formilla.com include ZoomInfo Chat, Freshchat, Subiz, Olark, Hippo.