ChatBot vs HelpDesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ChatBot (23) Get Quote Get Quote	HelpDesk (25) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Introducing ChatBot, the ultimate solution for automating your website's customer service. With just 10 minutes of setup, this powerful tool can handle 80% of customer inquiries, freeing ... Read More	HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More
Entry Level Pricing	Starts from $42 , Billed Yearly	Starts from $29 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	Not Available	9.4/10
User Ratings	4.5 (23)	4.3 (50)
	Get Quote	Get Quote

Software Demo

Demo

How do ChatBot, HelpDesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features	0 Features	15 Features
Unique Features	No features
	Get Quote	Get Quote

What Do ChatBot, HelpDesk, Zendesk Support and Zoho Desk Cost?

Pricing Option
Starting From	$42 , Billed Yearly	$29 , Billed Yearly
Pricing Plans	Starter Get Started $42/mo billed annually $50 month-to-month 1 active chatbot Show more + Team Get Started $126/mo billed annually $149 month-to-month 5 active chatbots Show more + Business Get Started $424/mo billed annually $499 month-to-month Unlimited active chatbots Show more + Browse all pricing plans	Team Get Started Multiple mailboxes Reply address assigned to Team Multiple email templates Show more + Enterprise Get Started Includes features of Team plan, plus Security Audit log Security assistance Audit log Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

ChatBot vs HelpDesk vs Zendesk Support User Reviews & Rating Comparison

User Ratings	4.5 (based on 23 reviews)	4.3 (based on 50 reviews)
Rating Distribution	Excellent 20 Very Good 1 Good 1 Poor 0 Terible 1	Excellent 23 Very Good 2 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of ChatBot	Pros and Cons of HelpDesk
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	achieveCE Bungalow.Net Rategenius

Media and Screenshots

Screenshots	4 Screenshots	3 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Octane AI ChatMyBot Automat 4.6	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both ChatBot and HelpDesk offer a Free Trial.

ChatBot is designed for Large Enterprises, Medium Business and Small Business.

HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for ChatBot Starts at $42/Month when Billed Yearly whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.

Some top alternatives to ChatBot includes Octane AI, ChatMyBot, Automat, Conversational AI Bot, Botsify, Userbot and ChatAndBot.

Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

ChatBot vs HelpDesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

ChatBot

HelpDesk

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do ChatBot, HelpDesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

Unique Features

What Do ChatBot, HelpDesk, Zendesk Support and Zoho Desk Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

ChatBot vs HelpDesk vs Zendesk Support User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of ChatBot

Pros and Cons of HelpDesk

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure