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Compare ChaseData vs Exotel vs Nextiva

ChaseData - Call Center Software
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Exotel - Call Center Software
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Overview

Description

ChaseData Customer Relationship Management software is a call center solution that packages sales and marketing, order entry management, billing, and telecommunications capabilities into ... Read More

ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More

Entry Level Pricing
  • Starts from $89
  • Starts from $1,000
Free Trial Availability
Spotsaas Score

8.9/10

9.0/10

User Ratings

4.4

(16)
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Software Demo

Demo

Features

Total Features

10 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $89
          • $1,000
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          40

          Very Good

          2

          Good

          2

          Poor

          0

          Terible

          0

          Excellent

          49

          Very Good

          21

          Good

          5

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          DialedIn by ChaseData has garnered overwhelming positivity among users in the past 12 months. Users appreciate its user-friendly interface, reliable performance, and exceptional customer support. ...Read more

          Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more

          Pros and Cons
          • Streamlined and user-friendly interface, making it easy to use.

          • Excellent customer support that is attentive, friendly, and always available.

          • Reliable and stable performance with minimal downtime, ensuring continuous operation.

          • Continuous software updates with the latest features, keeping the system up to date.

          • Limited customization options and marketplace support for advanced functionalities.

          • Some users may find the richness of features overwhelming without proper guidance or support.

          • User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.

          • Efficient call management with auto-saving and easy access to call data and recordings.

          • Reliable customer support and prompt responses to queries and issues.

          • Easy integration with CRM solutions, enhancing productivity and tracking capabilities.

          • Limited app selection in the Marketplace, restricting access to advanced features and connectors.

          • Inadequate post-sale service experience, as reported by some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          OLA

          OLA

          BYJU'S

          BYJU'S

          Quikr

          Quikr

          Media and Screenshots

          Screenshots

          No screenshots available.

          IVR menu

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          4 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both ChaseData and Exotel offer a Free Trial.

          ChaseData is designed for Large Enterprises, Medium Business and Small Business.

          Exotel is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for ChaseData Starts at $89/User/Month whereas for Exotel Starts at $1,000.

          Some top alternatives to ChaseData includes Nextiva, FIVE CRM, TalkDesk, Dialer360, Calabrio One, CallTools, HoduCC, Call Center Studio, TelebuHub and Vonage Contact Center.

          Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].