Cbox vs Freshchat vs ZoomInfo Chat Comparison
Cbox
Starting at $1.67 /Month
- Large Enterprises
- Medium Business
Cbox has been designed around a set of powerful features that are easier-to-use. It includes a full set of tools to help user manage its day-to-day business or personal workflow as well as social communication needs. Cbo…
Freshchat
Starting at $15 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch c…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Cbox vs Freshchat vs ZoomInfo Chat — at a glance
| Feature | Cbox | Freshchat | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.5 / 5 | — |
| Reviews | 2 | 191 | — |
| Starting price | $1.67 /Month | $15 /User/Month | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | Available | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | — | SOC 2, GDPR | SOC 2 |
| Data residency | Global | US | US |
Key differences between Cbox and Freshchat
- Pricing: Cbox starts at $1.67 /Month, while Freshchat starts at $15 /User/Month.
- Free trial: Freshchat offers a free trial; Cbox does not.
- Target audience: Cbox is built for Large Enterprises and Medium Business, while Freshchat targets Freelancers / Consultants and Large Enterprises.
- Deployment: Cbox supports SaaS/Web/Cloud; Freshchat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Cbox vs Freshchat vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for small to medium teams needing versatile, multimedia-rich instant messaging.
- You need integrated video conferencing, photo, and desktop sharing within messaging.
- Your team requires a flexible tool supporting both business and personal workflows.
- You are a small or medium business focused on internal and remote team collaboration.
- Your organization demands extensive third-party integrations beyond core messaging features.
- You are a large enterprise needing highly specialized or customizable communication tools.
Best for small to medium businesses needing easy, multilingual live chat support.
- You want a simple, user-friendly interface for customer and sales team interactions.
- Your business requires seamless integration with CRM and communication tools.
- You need AI-powered chatbots supporting 33 languages for global customer engagement.
- Your company demands extensive custom app integrations beyond standard CRM tools.
- You require highly complex workflow automation for enterprise-scale operations.
Large Enterprises, Medium Business, Small Business
Cbox: Best for small to medium teams needing versatile, multimedia-rich instant messaging. Freshchat: Best for small to medium businesses needing easy, multilingual live chat support.
Description | Cbox has been designed around a set of powerful features that are easier-to-use. It includes a full set of tools to help user manage its day-to-day business or personal workflow as well as ... Read More about Cbox | Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More about Freshchat | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Spotsaas ScoreWhat's this? ↗ | Not Available | 9.5/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Cbox has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Cbox, Freshchat and ZoomInfo Chat Compare on Features?
Total Features | 0 Features | 8 Features | 7 Features |
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Unique Features | No features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Cbox, Freshchat and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | — | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Cbox vs Freshchat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlighting ease of use and advanced communication features, tempered by limited review volume and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Freshchat's ease of use, integration capabilities, and real-time support, tempered by some concerns about glitches and interface speed. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers | No Customers information available. |  Dunzo  Delivery Hero  klarna | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. |  5 Screenshots |
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Videos | No videos available. |  5 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Cbox or Freshchat?
- Cbox and Freshchat are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Live Chat Software needs.
- Do Cbox and Freshchat offer a free trial?
- Freshchat offers a free trial. Cbox does not.
- What is the starting price of Cbox vs Freshchat?
- Cbox starts at $1.67 /Month. Freshchat starts at $15 /User/Month.
- What are the top alternatives to Cbox?
- Top alternatives to Cbox include Office Chat, Speakap, ChatCamp, SupportChamp, LiveChat.
- What are the top alternatives to Freshchat?
- Top alternatives to Freshchat include ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat.