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CallRail vs Outleads Comparison

Last updated:

CallRail

4.5(2,763 reviews)

Starting at $45 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

CallRail makes it easy to track incoming leads across multiple channels—web, social media, call tracking, even call center. CallRail keeps detailed information on each interaction so user can identify trends, measure res…

Outleads

3.6(13 reviews)

Starting at $299 /Month

  • Large Enterprises
  • Medium Business

Outleads is an integrated inbound call tracking software solution that empowers sales teams to keep their leads, follow up with them and make more sales. Their inbound call tracking software allows sales reps to record t…

CallRail leads on user satisfaction with a 4.5-star rating across 2,763 reviews.

CallRail vs Outleads — at a glance

FeatureCallRailOutleads
Rating4.5 / 53.6 / 5
Reviews2,76313
Starting price$45 /Month$299 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between CallRail and Outleads

  • Pricing: CallRail starts at $45 /Month, while Outleads starts at $299 /Month.
  • Free trial: CallRail offers a free trial; Outleads does not.
  • User satisfaction: CallRail scores higher with a 4.5-star average.
  • Deployment: CallRail supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Outleads supports SaaS/Web/Cloud.

CallRail vs Outleads — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CallRail - Inbound Call Tracking Software
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Outleads - Inbound Call Tracking Software
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Biggest differences

Start here before you go deeper into features.

CallRail

Best for

Large Enterprises, Medium Business, Small Business

Outleads

Best for

Large Enterprises, Medium Business, Small Business

CallRail typically suits Large Enterprises and Medium Business. Outleads tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CallRail makes it easy to track incoming leads across multiple channels—web, social media, call tracking, even call center. CallRail keeps detailed information on each interaction so user ... Read More about CallRail

Outleads is an integrated inbound call tracking software solution that empowers sales teams to keep their leads, follow up with them and make more sales. Their inbound call tracking ... Read More about Outleads

Entry Level Pricing

  • Starts from $45
  • Starts from $299

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.6

(13)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Outleads has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare CallRail and Outleads on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $45
      • $299

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      CallRail pricing
      Outleads pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      CallRail User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      718

      87

      6

      5

      12

      1

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 828 reviews, with consistently positive feedback.

      What buyers like

      • Multi-channel tracking
      • Detailed caller insights
      • Lead nurturing capabilities

      Common complaints

      • Limited features for advanced analytics
      • Basic reporting options
      • May require training for effective use

      Buyer sentiment

      Buyer sentiment is mixed to positive across 2 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Integrated call tracking solution
      • Empowers sales teams
      • Conversation recording

      Common complaints

      • Limited advanced features
      • Basic reporting capabilities
      • May require training

      Pros and Cons

      • Comprehensive lead tracking across channels

      • User-friendly design enhances usability

      • Detailed insights improve marketing performance

      • Limited advanced analytics features

      • Basic reporting may not meet all needs

      • Comprehensive lead management tools

      • Focus on conversation recording for insights

      • Empowers sales teams with follow-up capabilities

      • Limited advanced features for larger teams

      • Basic reporting may not meet all needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Access Professional Systems

      Access Professional Systems

      QShark

      QShark

      elmar

      elmar

      CBH Homes

      CBH Homes

      Replicon

      Replicon

      Family Credit

      Family Credit

      Media and Screenshots

      Screenshots

      Lead Center - Interaction List screenshot

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      No videos available.

      Top Alternatives to CallRail and Outleads in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CallRail or Outleads?
      CallRail edges out the other on user ratings (4.5 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CallRail and Outleads offer a free trial?
      CallRail offers a free trial. Outleads does not.
      What is the starting price of CallRail vs Outleads?
      CallRail starts at $45 /Month. Outleads starts at $299 /Month.
      What are the top alternatives to CallRail?
      Top alternatives to CallRail include CallTrackingMetrics, Invoca, Calltracks, calltrak, TeleCapture.
      What are the top alternatives to Outleads?
      Top alternatives to Outleads include CallRail, ResponseTap, Retreaver, AvidTrak, CallView 360.

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