Origin
Freshdesk offers Free Trial, but BrightGauge does not.
BrightGauge is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for BrightGauge Starts at $233/Month when Billed Yearly whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.
Some top alternatives to BrightGauge includes Entrinsik Informer, Microsoft Power BI, Dundas BI, SAS Business Intelligence, SAP BusinessObjects BI, Panintelligence, Visualr, WovVBI, SimpleKPI and dataSights.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.