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Compare BrightGauge vs Freshdesk vs Zendesk Support vs Zoho Desk

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Overview

Description

BrightGauge is the ideal solution for visualizing and tracking your company's key performance indicators (KPIs). It offers a customized dashboard created by connecting various business and ... Read More

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Entry Level Pricing
  • Starts from $233 , Billed Yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.4/10

9.5/10

User Ratings

4.4

(45)
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Software Demo

Demo

Features

Total Features

6 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $233 , Billed Yearly
          • $15 , Billed Yearly
          Pricing Plans
          • Standard

            • 2 Datasources

            • 2 Admins

            • Unlimited Dashboards

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          • Enterprise

            • 2 Datasources

            • 3 Admins

            • 25 Snapshot Gauges

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          • Enterprise Plus

            • 4 Datasources

            • 3 Admins

            • 150 Snapshot Gauges

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          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

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          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

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          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

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          • Browse all pricing plans
          Pricing Pagebrightgauge pricingfreshdesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          13

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Origin

          Origin

          BNGTeam

          BNGTeam

          WD

          WD

          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Kern High School District

          Kern High School District

          Media and Screenshots

          Screenshots
          BrightGauge screenshot

          5 Screenshots

          Freshdesk

          6 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Freshdesk offers Free Trial, but BrightGauge does not.

          BrightGauge is designed for Large Enterprises, Medium Business and Small Business.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for BrightGauge Starts at $233/Month when Billed Yearly whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to BrightGauge includes Entrinsik Informer, Microsoft Power BI, Dundas BI, SAS Business Intelligence, SAP BusinessObjects BI, Panintelligence, Visualr, WovVBI, SimpleKPI and dataSights.

          Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].