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9.4

Spot Score

Looker - Business Intelligence Software

Looker Review: Is It The Right Business Intelligence Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

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Looker offers custom pricing plan

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SpotSaaS Analysis for Looker

Looker is a business intelligence software used by data analysts and product managers in medium to large enterprises. A 4.5/5 rating from 1,484 reviews indicates broad validation and satisfaction among its users.

Looker's user-friendly interface and powerful data visualization capabilities make it a strong choice for creating compelling reports and dashboards. Its smooth integration with multiple data sources enhances data accessibility, which is crucial for cross-functional collaboration. However, users report that loading times can be slow for large datasets, which might impact the overall experience.

Quick facts about Looker

Rating4.5/5 (1,484 reviews) | SpotScore: 9.4/10Best forData analytics teams in large enterprisesPricingFree trial, quote-based post-trialDeploymentBrowser Based, WindowsTop strengthPowerful data visualization capabilitiesWatch-outLoading time can be slow for large datasets

What is Looker?

Looker is a business intelligence platform that combines the power of SQL with a new user experience to deliver data that users can interact with, explore and understand. Looker's business analytics software helps companies bring clarity and actionable insights to their data. Through an intuitive and self-service platform, Looker gives business users the ability to quickly explore, analyze and share data insights.

Pricing

  • Looker offers custom pricing plan

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
HIPAA
ISO 27001
  • SSO & MFA supported

  • Data residency:Global

Platform

  • Web-based — no mobile app

  • Installed - Windows

Looker Software Demo

Looker was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Looker

Use cases
Data analytics teams in large enterprises, Business intelligence in medium businesses, Cross-functional collaboration in small businesses
Team types
Business analysts, Data analysts
Company size
51-500 employees, 1000+ employees
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Looker

  • User-friendly interface enabling easy data exploration

  • Powerful data visualization for compelling reports and dashboards

  • Seamless integration with multiple data sources

Is Looker right for you?

Best for SQL-powered, user-friendly BI with strong collaboration features.

Choose Looker if

  • You need a flexible BI tool for data analytics teams in medium to large enterprises.
  • Your team values easy data exploration with seamless integration of multiple data sources.
  • You want strong collaboration capabilities to support cross-functional teamwork.

Consider alternatives if

  • Your organization requires highly customizable or advanced visualizations beyond Looker's limits.
  • You handle very large datasets needing rapid loading and high performance.

What buyers should know before shortlisting Looker

Looker is a versatile platform that excels in providing powerful analytics tools with a user-friendly interface. Users appreciate its ease of use, seamless data integration, and advanced security measures.

The platform's data visualization capabilities and customizable dashboards are especially praised for making complex data analysis accessible to all users, even those without technical backgrounds. While Looker's strengths are evident in its robust features, some users have mentioned minor drawbacks, such as occasional delays in loading large datasets and limitations in customizing visualizations.

However, these issues seem insignificant compared to the overall benefits the platform offers. Overall, Looker is a valuable tool for businesses seeking deeper insights into their data, enabling them to streamline data analysis, enhance decision-making processes, and improve operational efficiency.

Despite a few minor hiccups, Looker remains a highly recommended solution for organizations looking to harness the power of data effectively.

Pros and cons

Looker pros and cons

  • Looker pros
  • User-friendly interface enabling easy data exploration

  • Powerful data visualization for compelling reports and dashboards

  • Seamless integration with multiple data sources

  • Looker cons
  • Slow loading times with large datasets

  • Limited customization options for visualizations

4.5/5 rating
647 verified reviews
Free trial available

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What is the pricing of Looker?

Looker uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialAvailableTry Now →
PricingLooker offers custom pricing
Pricing Model
Quotation Based

Looker reviews and ratings

Buyer sentiment

Overall positive sentiment highlights ease of use and strong data visualization, tempered by concerns over performance and customization limitations.

What buyers like

  • Ease of use
  • Data visualization
  • Data integration

Common complaints

  • Loading speed with large datasets
  • Limited customization

4.5

Very Good

Based on 1484 ratings & 647 reviews

Rating Distribution

Excellent

(479)

Very Good

(151)

Good

(14)

Poor

(0)

Poor

(3)

What users are saying

RB

Richay B

01/10/24

5 out of 5

"Great tool for analytics"

What do you like best about Looker? Using Looker in my everyday task and happy with the number of features and accurate information that it ...

Read more

MD

Matias D

01/02/24

5 out of 5

"Great tool for Data Management!"

What do you like best about Looker? It is effortless to use for non-data-related users. You do not need to know how to write SQL to create custom ...

Read more

AU

Anonymous User

12/20/23

5 out of 5

"Best Dashboard for tracking"

What do you like best about Looker? Very simple interface, and shows all my team's activity which helps me to stay on track. I use it almost on an ...

Read more

AU

Anonymous User

12/19/23

5 out of 5

"User friendly and a very nice UI"

What do you like best about Looker? Usability - it's pretty easy to use, including the good navigation features that makes it simple to browse around ...

Read more

AU

Anonymous User

12/19/23

5 out of 5

"Looker is a superb tool for all things Data!"

What do you like best about Looker? An excellent tool that enhances data accessibility, enabling the creation of Workflows driven by insights for your ...

Read more

EW

Ellie W

11/23/23

5 out of 5

"We use Looker within our business to integrate all data across the company"

What do you like best about Looker? Super useful to view and consolidate data across loads of different areas. We use it integrated with Slack to ...

Read more

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What are the features of Looker?

33%

Feature coverage

10 of 30 tracked features

Ad hoc analysis is a powerful tool that allows users to perform data analysis on demand without the need for predefined criteria or reports.…

Ad hoc query is a software feature that lets users perform immediate, customized data analysis. Commonly used in databases and business inte…

Ad hoc reports are a powerful tool used in software applications to generate customized, on-demand reports. These reports provide users with…

Benchmarking is the process of comparing a company's success to that of other firms in its industry to discover if there is a performance ga…

A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…

Cleaning, converting, and modeling data to discover relevant information for business decision-making is what data analysis is all about. Da…

A quantitative measure of performance over time for a specific goal is referred to as a "key performance indicator." KPIs provide teams with…

Profitability analysis is a feature of enterprise resource planning (ERP) that allows administrators to forecast a proposal's profitability…

Strategic planning is the process of recording and establishing a company's trajectory by assessing its current and future position. A strat…

Trend indicators help to find out If there is a trend in the market and how it is moving. These indicators are called oscillators because th…

Security & Compliance

Looker security and data handling

Key compliance certifications and security features for IT and security teams evaluating Looker.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✓ Certified
ISO 27001✓ Certified
FedRAMP✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🌐

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Looker Customers

Twilio-logo

Twilio

King-logo

King

Carta-logo

Carta

GitHub-logo

GitHub

Fitbit-logo

Fitbit

IoraHealth-logo

IoraHealth

matterport-logo

matterport

SalesLoft-logo

SalesLoft

Heroku-logo

Heroku

Moderna-logo

Moderna

Avant-logo

Avant

Help & Contact

Looker Support Options

Customer ServiceBusiness HoursOnline
LocationSanta Cruz, California

Frequently Asked Questions About Looker

Common questions buyers ask before choosing Looker.

Looker is a Business Intelligence Software. Looker offers Trend Indicators, Strategic Planning, Profitability Analysis, Key Performance Indicators, Data Analysis and many more functionalities.

Looker is a strong fit if: You need a flexible BI tool for data analytics teams in medium to large enterprises.; Your team values easy data exploration with seamless integration of multiple data sources.. Consider alternatives if: Your organization requires highly customizable or advanced visualizations beyond Looker's limits.; You handle very large datasets needing rapid loading and high performance..

Buyers commonly note the following limitations of Looker: Slow loading times with large datasets; Limited customization options for visualizations; Complex and opaque pricing structure.

Some top alternatives to Looker includes Qlik Sense, Sisense, Tableau, Microsoft Power BI and dataSights.

Looker offers Free Trial, Quotation Based pricing models

We don't have information regarding integrations of the Looker as of now.

The starting price is not disclosed by Looker. You can visit Looker pricing page to get the latest pricing.

Ready to try it?

Get started with Looker

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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