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Bold360 vs ArrowChat vs ZoomInfo Chat Comparison

Last updated:

Bold360

3.6(23 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized approach to customer engagement on…

ArrowChat

3.7(10 reviews)

Starting at $45 one-time

  • Large Enterprises
  • Medium Business

Introducing ArrowChat, the perfect solution for adding chat and video capabilities to your website in just a matter of minutes. With its self-hosted PHP script and jQuery technology, this live chat software allows your u…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

ArrowChat leads on user satisfaction with a 3.7-star rating across 10 reviews.

Bold360 vs ArrowChat vs ZoomInfo Chat — at a glance

FeatureBold360ArrowChatZoomInfo Chat
Rating3.6 / 53.7 / 5
Reviews2310
Starting priceContact for pricing$45 one-timeContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUS

Key differences between Bold360 and ArrowChat

  • Pricing: ArrowChat starts at $45 one-time. Bold360 pricing is not publicly listed.
  • User satisfaction: ArrowChat scores higher with a 3.7-star average.
  • Deployment: Bold360 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ArrowChat supports SaaS/Web/Cloud.

Compare Bold360 vs ArrowChat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Bold360 - Live Chat Software
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ArrowChat - Live Chat Software
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Bold360, ArrowChat vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Bold360

Best for

Large Enterprises, Medium Business, Small Business

ArrowChat

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Bold360 typically suits Large Enterprises and Medium Business. ArrowChat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized ... Read More about Bold360

Introducing ArrowChat, the perfect solution for adding chat and video capabilities to your website in just a matter of minutes. With its self-hosted PHP script and jQuery technology, this ... Read More about ArrowChat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Not Available
  • Starts from $45
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.5/10

7.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

3.65

(23)

3.7

(10)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

ArrowChat has not given any software demo yet

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How do Bold360, ArrowChat and ZoomInfo Chat Compare on Features?

Total Features

9 Features

4 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Bold360, ArrowChat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $45
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Bold360 pricing
        ArrowChat pricing
        ZoomInfo Chat pricing

        Bold360, ArrowChat vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Bold360, ArrowChat vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        Data Residency

        🌐 Global

        Bold360 vs ArrowChat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        8

        9

        3

        2

        3

        4

        4

        1

        0

        1

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 25 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.
        • Surfaces useful visitor context like region, contact details, page viewed, and initial question.
        • User-friendly, easy-to-learn interface that new hires can master quickly.

        Common complaints

        • Several reviewers say the UI is dated and needs work.
        • Some report it isn't scalable or well-suited to modern responsive websites.
        • Customer service drew strongly negative feedback from a few users.

        Buyer sentiment

        Buyer sentiment is mixed to positive across 10 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Easy installation
        • Self-hosted solution
        • Supports video chat

        Common complaints

        • Limited customization options
        • Requires PHP knowledge
        • No mobile app

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.

        • Surfaces useful visitor context like region, contact details, page viewed, and initial question.

        • User-friendly, easy-to-learn interface that new hires can master quickly.

        • Several reviewers say the UI is dated and needs work.

        • Some report it isn't scalable or well-suited to modern responsive websites.

        • Quick and easy setup for websites.

        • Supports both text and video chat functionalities.

        • May require technical knowledge for installation.

        • Limited features compared to more robust platforms.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Bold360, ArrowChat, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Create a new report

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        No videos available.

        Alternatives to Bold360, ArrowChat, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Bold360 or ArrowChat?
        ArrowChat edges out the other on user ratings (3.7 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Bold360 and ArrowChat offer a free trial?
        Neither Bold360 nor ArrowChat currently lists a free trial.
        What is the starting price of Bold360 vs ArrowChat?
        Bold360 starts at Contact for pricing. ArrowChat starts at $45 one-time.
        What are the top alternatives to Bold360?
        Top alternatives to Bold360 include ZoomInfo Chat, Talkative, Giosg, Provide Support, Comm100 Live Chat.
        What are the top alternatives to ArrowChat?
        Top alternatives to ArrowChat include ZoomInfo Chat, RumbleTalk, Chatra, Subiz, Zoho SalesIQ.