7.8
SpotScore
ArrowChat Review: Is It The Right Live Chat Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $45 / one-time
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
Blogs
What is ArrowChat?
Introducing ArrowChat, the perfect solution for adding chat and video capabilities to your website in just a matter of minutes. With its self-hosted PHP script and jQuery technology, this live chat software allows your users to easily text and video chat with each other. Simply install it on top of any existing website and watch as it runs smoothly at the bottom of your page. Don't miss out on the opportunity to enhance your site with the convenient features of ArrowChat. Experience seamless communication between users and a boost in engagement with this easy-to-use software.
Pricing
Starts from $45 / one-time
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
ArrowChat was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ArrowChat
- Team types
- Large Enterprises, Medium Business
Why teams choose ArrowChat
Quick and easy setup for websites.
Supports both text and video chat functionalities.
Is ArrowChat right for you?
What buyers should know before choosing ArrowChat
ArrowChat is a straightforward live chat solution that integrates easily with existing websites. Its self-hosted nature allows for quick setup, but it may lack advanced features compared to competitors.
ArrowChat pros and cons
- ArrowChat pros
Quick and easy setup for websites.
Supports both text and video chat functionalities.
- ArrowChat cons
May require technical knowledge for installation.
Limited features compared to more robust platforms.
Ready to try it?
Get started with ArrowChat
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare ArrowChat side-by-side with top Live Chat Software alternatives.
What is the pricing of ArrowChat?
ArrowChat Pricing Plans
Starter
$45
one-time
Unlimited users & chats
12 months of software updates
30 days of technical support
One-time Charge
Store Access
Show more +
Premium
$125
one-time fee
Unlimited users & chats
12 months of software updates
45 days of technical support
No "ArrowChat" branding
Mobile device support
Show more +
Business
$295
one-time fee
Unlimited users & chats
Unlimited software updates
365 days of technical support
Professional installation
Screensharing support
Show more +
Weighing your options?
Not sure if ArrowChat fits your budget?
ArrowChat reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 10 reviews, with clear strengths and a few common watchouts.
What buyers like
- Easy installation
- Self-hosted solution
- Supports video chat
Common complaints
- Limited customization options
- Requires PHP knowledge
- No mobile app
Are you using ArrowChat?
- See if ArrowChat fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of ArrowChat?
Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…
Persistent Chat is a live chat software communications idea that consists of standing, topic-based chatrooms with a focus on real-time messa…
You can use shortcuts to make commands that extend to pre-defined greetings, messages, or URLs. As an agent, shortcuts save time, but they s…
A component of live chat software that allows your agents to provide face-to-face assistance online is video chat support. Agents can assist…
ArrowChat security and data handling
Key compliance certifications and security features for IT and security teams evaluating ArrowChat.
Certifications
Developer & data
Alternatives to ArrowChat
ArrowChat Support Options
Frequently Asked Questions About ArrowChat
Common questions buyers ask before choosing ArrowChat.
ArrowChat is a Live Chat Software. ArrowChat offers Video Chat, Shortcut Messages, Persistent Chat and many more functionalities.
Buyers commonly note the following limitations of ArrowChat: May require technical knowledge for installation.; Limited features compared to more robust platforms..
Some top alternatives to ArrowChat includes ZoomInfo Chat, RumbleTalk, Chatra, Subiz and Social Intents.
ArrowChat offers One-time license pricing model
The starting price of ArrowChat is $45one-time
Free buyer scorecard
Evaluate ArrowChat with the live chat software buyer scorecard
A weighted live chat software scorecard to assess ArrowChat objectively and compare it against the alternatives.
- Weighted criteria you can edit
- Score vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Ready to try it?
Get started with ArrowChat
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].