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7.8

Spot Score

ArrowChat - Live Chat Software

ArrowChat Review: Is It The Right Live Chat Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Starts from $45 / one-time

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What is ArrowChat?

Introducing ArrowChat, the perfect solution for adding chat and video capabilities to your website in just a matter of minutes. With its self-hosted PHP script and jQuery technology, this live chat software allows your users to easily text and video chat with each other. Simply install it on top of any existing website and watch as it runs smoothly at the bottom of your page. Don't miss out on the opportunity to enhance your site with the convenient features of ArrowChat. Experience seamless communication between users and a boost in engagement with this easy-to-use software.

Pricing

  • Starts from $45 / one-time

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:Global

ArrowChat was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider ArrowChat

Team types
Large Enterprises, Medium Business

Why teams choose ArrowChat

  • Quick and easy setup for websites.

  • Supports both text and video chat functionalities.

Is ArrowChat right for you?

What buyers should know before shortlisting ArrowChat

ArrowChat is a straightforward live chat solution that integrates easily with existing websites. Its self-hosted nature allows for quick setup, but it may lack advanced features compared to competitors.

Pros and cons

ArrowChat pros and cons

  • ArrowChat pros
  • Quick and easy setup for websites.

  • Supports both text and video chat functionalities.

  • ArrowChat cons
  • May require technical knowledge for installation.

  • Limited features compared to more robust platforms.

3.7/5 rating
10 verified reviews
From $45

Ready to try it?

Get started with ArrowChat

Connect with the team for a personalised demo.

See Plans & Pricing

Still comparing?

See how it stacks up

Compare ArrowChat side-by-side with top Live Chat Software alternatives.

ZoomInfo Chat
CometChat
LiveChat
+8 more
Compare support software

ArrowChat reviews and ratings

Buyer sentiment

Buyer sentiment is mixed to positive across 10 reviews, with clear strengths and a few common watchouts.

What buyers like

  • Easy installation
  • Self-hosted solution
  • Supports video chat

Common complaints

  • Limited customization options
  • Requires PHP knowledge
  • No mobile app

3.7

Very Good

Based on 10 ratings & 10 reviews

Rating Distribution

Excellent

(4)

Very Good

(4)

Good

(1)

Poor

(0)

Poor

(1)

What users are saying

AU

Anonymous User

11/25/20

3 out of 5

"Best software for communication"

What do you like best about ArrowChat? I like the best is low cost with unlimited user option with protection enable environment What do you dislike ...

Read more

FS

Freddy S

06/22/20

5 out of 5

"Rewarding group communication"

What do you like best about ArrowChat? It's a fantastic platform, with great tools that work with agility. It supports mySQL as a database to store ...

Read more

MC

Madison C

03/28/20

4 out of 5

"ArrowChat, your best ally for excellent communication."

What do you like best about ArrowChat? I love ArrowChat because it is an incredible software that perfectly adapts to the needs of my company, it is a ...

Read more

MS

Martha S

03/20/20

4.5 out of 5

"A comprehensive network for communication management"

What do you like best about ArrowChat? It is wide platform where through various communication channels I can connect to the network and communicate ...

Read more

SG

Sheyla G

02/03/20

4.5 out of 5

"A great system for efficient communication"

What do you like best about ArrowChat? I love that it allows me to create an active communication network where I can carry an active chat system, it ...

Read more

CR

Christian R

10/17/19

4.5 out of 5

"ArrowChat the best tool for effective communication."

What do you like best about ArrowChat? What I like most about ArrowChat is its functionality since it has certain features of the software such as the ...

Read more

What are the features of ArrowChat?

17%

Feature coverage

4 of 24 tracked features

Customers can contact you using an offline form if your chat representatives aren't available 24/7. Ticketing for offline messages is create…

Persistent Chat is a live chat software communications idea that consists of standing, topic-based chatrooms with a focus on real-time messa…

You can use shortcuts to make commands that extend to pre-defined greetings, messages, or URLs. As an agent, shortcuts save time, but they s…

A component of live chat software that allows your agents to provide face-to-face assistance online is video chat support. Agents can assist…

Security & Compliance

ArrowChat security and data handling

Key compliance certifications and security features for IT and security teams evaluating ArrowChat.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Help & Contact

ArrowChat Support Options

Customer ServiceOnline
LocationNA

Connect with ArrowChat

Frequently Asked Questions About ArrowChat

Common questions buyers ask before choosing ArrowChat.

ArrowChat is a Live Chat Software. ArrowChat offers Video Chat, Shortcut Messages, Persistent Chat and many more functionalities.

Buyers commonly note the following limitations of ArrowChat: May require technical knowledge for installation.; Limited features compared to more robust platforms..

Some top alternatives to ArrowChat includes ZoomInfo Chat, CometChat, LiveChat, Crisp and 13chats.

ArrowChat offers One-time license pricing model

We don't have information regarding integrations of the ArrowChat as of now.

The starting price of ArrowChat is $45one-time

Ready to try it?

Get started with ArrowChat

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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