Bitrix24 vs PlanPlus Online vs Bigin by Zoho CRM Comparison
Bitrix24
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…
PlanPlus Online
Starting at $12 /Month
- Free Trial
- Individuals
- Freelancers / Consultants
PlanPlus Online is a CRM and productivity planning tool for professionals and organizations that apply Franklin Covey time-management principles to their work. It combines contact and deal management with task prioritiza…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
PlanPlus Online leads on user satisfaction with a 4.6-star rating across 33 reviews.
Bitrix24 vs PlanPlus Online vs Bigin by Zoho CRM — at a glance
| Feature | Bitrix24 | PlanPlus Online | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.2 / 5 | 4.6 / 5 | 4.6 / 5 |
| Reviews | 400 | 33 | 243 |
| Starting price | Contact for pricing | $12 /Month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Freelancers / Consultants, Large Enterprises | Small Business |
| Category | Business Management Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Business Hours, Online |
| Certifications | GDPR | — | — |
| Data residency | Global | Global | Global |
Key differences between Bitrix24 and PlanPlus Online
- Pricing: PlanPlus Online starts at $12 /Month. Bitrix24 pricing is not publicly listed.
- Target audience: Bitrix24 is built for Large Enterprises and Medium Business, while PlanPlus Online targets Individuals and Freelancers / Consultants.
- User satisfaction: PlanPlus Online scores higher with a 4.6-star average.
- Deployment: Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; PlanPlus Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Bitrix24 vs PlanPlus Online vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best all-in-one CRM and project management for SMBs needing flexible workflows.
- You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
- Your teams require a single platform combining customer management, project tracking, and internal communication.
- You want flexible customization options to adapt the software to diverse and evolving business needs.
- You need a lightweight, minimal feature set for simple workflows without complexity.
- Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.
Best for medium businesses needing integrated CRM, project, and calendar management.
- You want a CRM that combines sales, project management, and calendar tasks in one platform.
- Your team values customization based on Franklin Covey’s time management principles.
- You need strong customer support to help navigate a moderately complex setup.
- Your organization requires a modern, highly intuitive user interface with minimal learning curve.
- You operate outside the U.S. and need local date format support and seamless international syncing.
Small Business
Bitrix24: Best all-in-one CRM and project management for SMBs needing flexible workflows. PlanPlus Online: Best for medium businesses needing integrated CRM, project, and calendar management.
Description | Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24 | PlanPlus Online is a CRM and productivity planning tool for professionals and organizations that apply Franklin Covey time-management principles to their work. It combines contact and deal ... Read More about PlanPlus Online | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability | |||
SpotScoreWhat's this? ↗ | 9.8/10 | 9.1/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | 50 to 500 employeesMedium Business | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Streamlined Project Management: PlanPlus Online lets teams manage projects easily, allowing managers to track progress in real-time while team members update tasks smoothly.
- Integrated Planning Tools: This platform combines task management, calendar scheduling, and goal tracking in one place. As a result, users can maintain clarity and focus, reducing the stress of juggling multiple tools.
- Improved Collaboration Features: Built-in communication tools let team members share updates and feedback, keeping everyone engaged and informed.
No key benefits available yet.
Best fit
No best-fit guidance available yet.
- 50 to 500 employees
- Consulting, Sales Automation, SaaS, and Project Management
- Sales Managers, Account Executives, Business Development Representatives, and Project Managers
No best-fit guidance available yet.
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Steep learning curve for new users — teams preferring simpler task management interfaces often switch to Asana or Monday.com
- Pricing starts at $99/year for individuals but scales quickly; budget-conscious users gravitate toward free alternatives like Todoist or Microsoft To Do
- Limited native integrations with Slack, Microsoft Teams, or Google Workspace — organizations relying on these platforms add dedicated collaboration tools
No alternatives guidance available yet.
Software Demo
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How do Bitrix24, PlanPlus Online and Bigin by Zoho CRM Compare on Features?
Total Features | 8 Features | 9 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Bitrix24, PlanPlus Online and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
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GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Bitrix24 vs PlanPlus Online User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the platform’s comprehensive feature set and customization but note challenges with the interface and syncing. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  17 Screenshots |  6 Screenshots |
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Videos |  3 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Bitrix24 or PlanPlus Online?
- PlanPlus Online edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Bitrix24 and PlanPlus Online offer a free trial?
- Yes, both Bitrix24 and PlanPlus Online offer a free trial.
- What is the starting price of Bitrix24 vs PlanPlus Online?
- Bitrix24 starts at Contact for pricing. PlanPlus Online starts at $12 /Month.
- What are the top alternatives to Bitrix24?
- Top alternatives to Bitrix24 include Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect.
- What are the top alternatives to PlanPlus Online?
- Top alternatives to PlanPlus Online include Bigin by Zoho CRM, Freshbooks, Wrike, Smartsheet, Zoho Projects.