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Bitrix24 vs Claritysoft vs Bigin by Zoho CRM Comparison

Last updated:

Bitrix24

3.9(876 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

Claritysoft

2.0(101 reviews)

Starting at $49 /month

  • Large Enterprises
  • Medium Business

Clarity CRM is a superior Customer Relationship Management software designed to assist users in organizing and managing growing databases, in an easy-to-use and intuitive manner. Clarity CRM is easy to deploy and use. It…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Bitrix24 leads on user satisfaction with a 3.9-star rating across 876 reviews.

Bitrix24 vs Claritysoft vs Bigin by Zoho CRM — at a glance

FeatureBitrix24ClaritysoftBigin by Zoho CRM
Rating3.9 / 52.0 / 54.6 / 5
Reviews876101294
Starting priceContact for pricing$49 /month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryBusiness Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalUSGlobal

Key differences between Bitrix24 and Claritysoft

  • Pricing: Claritysoft starts at $49 /month. Bitrix24 pricing is not publicly listed.
  • Free trial: Bitrix24 offers a free trial; Claritysoft does not.
  • User satisfaction: Bitrix24 scores higher with a 3.9-star average.
  • Deployment: Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Claritysoft supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows.

Compare Bitrix24 vs Claritysoft vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Bitrix24
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Claritysoft - CRM Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if
  • You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
  • Your teams require a single platform combining customer management, project tracking, and internal communication.
  • You want flexible customization options to adapt the software to diverse and evolving business needs.
Consider alternatives if
  • You need a lightweight, minimal feature set for simple workflows without complexity.
  • Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

Claritysoft

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Bitrix24 typically suits Large Enterprises and Medium Business. Claritysoft tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24

Clarity CRM is a superior Customer Relationship Management software designed to assist users in organizing and managing growing databases, in an easy-to-use and intuitive manner. Clarity ... Read More about Claritysoft

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $49 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

1-50 employees51-500 employees
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How do Bitrix24, Claritysoft and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Bitrix24, Claritysoft and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $49 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Bitrix24 pricing
        Claritysoft pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Bitrix24 vs Claritysoft User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        251

        122

        28

        8

        13

        10

        0

        0

        0

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues.

        What buyers like

        • Feature-rich all-in-one platform
        • Ease of use
        • Flexibility and customization

        Common complaints

        • Complexity for new users
        • Technical bugs and stability issues

        Buyer sentiment

        Buyer sentiment is cautious across 11 reviews, with several recurring concerns in feedback.

        What buyers like

        • Customizable for unique business needs, even accessible for beginners.
        • Intuitive and user-friendly interface, simplifying daily tasks and operations.
        • Strong integration capabilities, particularly with email, enabling better communication workflows.

        Common complaints

        • Lack of connectivity between modules, requiring manual data updates and increasing risk of discrepancies.
        • Automation features and streamlined functions could be improved for quicker, more effective usage.
        • Some setups and changes require highly tech-savvy users, which may hinder user experience for non-experts.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Comprehensive all-in-one platform combining CRM, project management, and collaboration tools

        • Intuitive and user-friendly interface with minimal training required

        • Flexible customization options adapting to diverse business needs

        • Steep learning curve due to overwhelming number of features for new users

        • Occasional technical bugs impacting platform stability

        • Easy to deploy and use.

        • Reliable performance with Microsoft technology.

        • Intuitive interface for quick learning.

        • Customization options may be limited.

        • Advanced features may be lacking.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        screenshots

        17 Screenshots

        Claritysoft - Email Marketing

        4 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Bitrix24 or Claritysoft?
        Bitrix24 edges out the other on user ratings (3.9 vs 2.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Bitrix24 and Claritysoft offer a free trial?
        Bitrix24 offers a free trial. Claritysoft does not.
        What is the starting price of Bitrix24 vs Claritysoft?
        Bitrix24 starts at Contact for pricing. Claritysoft starts at $49 /month.
        What are the top alternatives to Bitrix24?
        Top alternatives to Bitrix24 include Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect.
        What are the top alternatives to Claritysoft?
        Top alternatives to Claritysoft include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.

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