Which is better, Bigin by Zoho CRM or Salesforce Essentials?

Bigin by Zoho CRM edges out Salesforce Essentials based on user ratings across 119 reviews. That said, the best pick depends on your workflow — Salesforce Essentials may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

Do both Bigin by Zoho CRM and Salesforce Essentials offer a Free trial?

Yes, both Bigin by Zoho CRM and Salesforce Essentials offer a Free Trial.

Who are the typical users of Bigin by Zoho CRM?

Bigin by Zoho CRM is designed for Small Business.

Who are the typical users of Salesforce Essentials?

Salesforce Essentials is designed for Small Business.

What is the starting price of Bigin by Zoho CRM and Salesforce Essentials?

Pricing for Bigin by Zoho CRM starts at $7/User/Month, whereas Salesforce Essentials starts at $25/User/Month.

What are the best alternatives to Bigin by Zoho CRM?

Some top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

What are the best alternatives to Salesforce Essentials?

Some top alternatives to Salesforce Essentials include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, HubSpot CRM.

Bigin by Zoho CRM vs Salesforce Essentials Comparison

Last updated: May 22, 2026

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Salesforce Essentials

4.2(963 reviews)

Starting at $25 /User/Month

Free Trial
Small Business

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up and running quickly in the clou…

View Pricing Read Reviews

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

Bigin by Zoho CRM vs Salesforce Essentials — at a glance

Feature	Bigin by Zoho CRM	Salesforce Essentials
Rating	4.3 / 5	4.2 / 5
Reviews	119	963
Starting price	$7 /User/Month	$25 /User/Month
Free trial	Yes	Yes
Free version	No	No
Best for	Small Business	Small Business
Category	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available
Support modes	Business Hours, Online	Online
Certifications	—	—
Data residency	Global	Global

Key differences between Bigin by Zoho CRM and Salesforce Essentials

Pricing: Bigin by Zoho CRM starts at $7 /User/Month, while Salesforce Essentials starts at $25 /User/Month.
User satisfaction: Bigin by Zoho CRM scores higher with a 4.3-star average.
Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Salesforce Essentials supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Bigin by Zoho CRM vs Salesforce Essentials — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Bigin by Zoho CRM (279) Visit website Visit Website *sponsored	Salesforce Essentials (38) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Salesforce Essentials

Best for

Small Business

Bigin by Zoho CRM typically suits Small Business. Salesforce Essentials tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM	Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More about Salesforce Essentials
Entry Level Pricing	Starts from $7 , Billed Yearly	Starts from $25 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	9.0/10	8.7/10
User Ratings Based on verified Spotsaas reviews	4.3 (119)	4.2 (963)
	Visit website	Get pricing help

Software Demo

Demo

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How do Bigin by Zoho CRM and Salesforce Essentials Compare on Features?

Total Features	10 Features	8 Features
Unique Features	No unique features	No unique features
	Visit website	Get Quote

Compare Bigin by Zoho CRM and Salesforce Essentials on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$7 , Billed Yearly	$25 , Billed Yearly
Pricing Plans	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +	Salesforce Essentials Get Started Manage contacts Track relationships and deals Respond to customers Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA	✗ No	✗ No
Data Residency	🌐 Global	🌐 Global

Bigin by Zoho CRM User Reviews & Rating Comparison

User Ratings	4.3 (based on 119 reviews)	4.2 (based on 963 reviews)
Rating Distribution	204 66 7 1 1	28 10 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.	Buyer sentiment Buyer sentiment is positive across 38 reviews, with strong overall satisfaction. What buyers like Highly customizable platform that easily adapts to specific business needs, with extensive integration capabilities and a wide variety of third-party app options. Intuitive and user-friendly interface for both admins and end users, making adoption and daily operations seamless. Out-of-the-box functionality enables quick implementation with minimal setup, allowing businesses to hit the ground running. Common complaints The extensive customizability and breadth of features can be overwhelming for new users or small businesses without significant technical expertise and support. The user interface, while powerful, can occasionally feel clunky or unintuitive, especially for first-time users or non-technical team members. Documentation and tutorials are not always comprehensive or localized, making it harder for users to grasp advanced features in some regions.
Pros and Cons	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.	Comprehensive feature set supports diverse business needs. Strong customer service tools enhance client interactions. Cloud-based access allows for remote collaboration. Complexity may overwhelm new users. Higher pricing could be a barrier for small businesses.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Antech Microsystem Pvt.Ltd Investacc Hire	Mashgin

Media and Screenshots

Screenshots	1 Screenshots	2 Screenshots
Videos	2 Videos	2 Videos

Top Alternatives to Bigin by Zoho CRM and Salesforce Essentials in 2026

Alternatives	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1

Frequently asked questions

Which is better, Bigin by Zoho CRM or Salesforce Essentials?: Bigin by Zoho CRM edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Bigin by Zoho CRM and Salesforce Essentials offer a free trial?: Yes, both Bigin by Zoho CRM and Salesforce Essentials offer a free trial.
What is the starting price of Bigin by Zoho CRM vs Salesforce Essentials?: Bigin by Zoho CRM starts at $7 /User/Month. Salesforce Essentials starts at $25 /User/Month.
What are the top alternatives to Bigin by Zoho CRM?: Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
What are the top alternatives to Salesforce Essentials?: Top alternatives to Salesforce Essentials include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, HubSpot CRM.

Bigin by Zoho CRM vs Salesforce Essentials Comparison

Bigin by Zoho CRM

Salesforce Essentials

Bigin by Zoho CRM vs Salesforce Essentials — at a glance

Key differences between Bigin by Zoho CRM and Salesforce Essentials

Bigin by Zoho CRM vs Salesforce Essentials — find the better fit before you commit.

Bigin by Zoho CRM

Salesforce Essentials

Download this Bigin by Zoho CRM vs Salesforce Essentials comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do Bigin by Zoho CRM and Salesforce Essentials Compare on Features?

Compare Bigin by Zoho CRM and Salesforce Essentials on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Bigin by Zoho CRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Bigin by Zoho CRM and Salesforce Essentials in 2026

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Frequently asked questions