Which is better, Aircall or 3CX?

3CX edges out Aircall based on user ratings across 626 reviews. That said, the best pick depends on your workflow — Aircall may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Aircall and 3CX?

Key differences between Aircall and 3CX include pricing (Aircall starts at $30 vs 3CX at $175); target audience (Aircall targets Freelancers / Consultants while 3CX serves Large Enterprises); free trial availability (Aircall offers one, 3CX does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Aircall and 3CX offer a Free trial?

Aircall offers Free Trial, but 3CX does not.

Who are the typical users of Aircall?

Aircall is designed for Freelancers / Consultants, Large Enterprises, Medium Business, Small Business.

Who are the typical users of 3CX?

3CX is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Aircall and 3CX?

Pricing for Aircall starts at $30/User/Month, whereas 3CX starts at $175/Year.

What are the best alternatives to Aircall?

Some top alternatives to Aircall include Novanet Cloud Contact Center, CloudTalk, HoduCC, Call Center Studio, Dialpad Contact Center.

What are the best alternatives to 3CX?

Some top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.

Aircall vs 3CX Comparison

Last updated: May 22, 2026

Aircall

4.1(801 reviews)

Starting at $30 /User/Month

Free Trial
Freelancers / Consultants
Large Enterprises

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool provides a full suite of features f…

View Pricing Read Reviews

3CX

4.5(626 reviews)

Starting at $175 /Year

Large Enterprises
Medium Business

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…

View Pricing Read Reviews

3CX leads on user satisfaction with a 4.5-star rating across 626 reviews.

Aircall vs 3CX — at a glance

Feature	Aircall	3CX
Rating	4.1 / 5	4.5 / 5
Reviews	801	626
Starting price	$30 /User/Month	$175 /Year
Free trial	Yes	No
Free version	No	No
Best for	Freelancers / Consultants, Large Enterprises, Medium Business	Large Enterprises, Medium Business, Small Business
Category	Contact Center Operations Software	Contact Center Operations Software
Integrations	10+ apps	—
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac	SaaS/Web/Cloud
API	Available	—
Support modes	24/7 (Live rep), Business Hours, Online	—
Certifications	SOC 2, GDPR, ISO 27001	GDPR
Data residency	Global	Global

Key differences between Aircall and 3CX

Pricing: Aircall starts at $30 /User/Month, while 3CX starts at $175 /Year.
Free trial: Aircall offers a free trial; 3CX does not.
Target audience: Aircall is built for Freelancers / Consultants and Large Enterprises, while 3CX targets Large Enterprises and Medium Business.
User satisfaction: 3CX scores higher with a 4.5-star average.
Deployment: Aircall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; 3CX supports SaaS/Web/Cloud.

Aircall vs 3CX — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Aircall (897) Talk to an expert Talk to an expert	3CX (350) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Aircall

Best for mid-sized sales and support teams needing seamless CRM call integration.

Choose if

You need robust international calling with local and toll-free numbers in 100+ countries.
Your team relies on deep integrations with Salesforce, HubSpot, Zendesk, or Intercom.
You want built-in real-time call monitoring features like live listening, whisper, and call barge.

Consider alternatives if

You are a very small business or solo operator with a limited budget.
You require advanced AI-driven analytics and reporting without paying extra subscriptions.

3CX

Best for flexible, cloud or on-premise contact center solutions for SMBs.

Choose if

You need a hybrid deployment option combining cloud and on-premise setups.
Your team values an intuitive interface with advanced softphone capabilities.
You operate a small to medium-sized customer support, sales, or IT helpdesk center.

Consider alternatives if

Your organization requires highly customized, enterprise-level telephony integrations.
You lack readiness for cloud or on-premise infrastructure deployment.

Aircall: Best for mid-sized sales and support teams needing seamless CRM call integration. 3CX: Best for flexible, cloud or on-premise contact center solutions for SMBs.

Description	Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool ... Read More about Aircall	3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX
Entry Level Pricing	Starts from $30	Starts from $175
Free Trial Availability	Get Free Trial	No free trial
User Ratings Based on verified Spotsaas reviews	4.1 (801)	4.5 (626)
Best Company Size	51-500 employees500+ employees	Small BusinessMedium Business
	Get pricing help	Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Aircall

Scalable International Calling: Aircall supports local and toll-free numbers in 100+ countries, letting global businesses expand without additional telecom complexity.
Analytics & Performance Insights: Built-in dashboards and reports provide visibility into call volume, handle times, missed calls, and agent performance. These insights help teams optimize operations and improve customer experience.
Team Collaboration: Shared call inboxes, tagging, call comments, and call monitoring help teams work together. Managers can listen in, coach with whisper, and improve performance in real time.

3CX

No key benefits available yet.

Best fit

Aircall

500+ employees
Sales, Customer Support, SaaS, E-commerce, Technology, Financial Services, Healthcare, Real Estate, Professional Services, Contact Centers
Sales Manager, Support Manager, Customer Success Manager, Call Center Manager, Operations Manager, Revenue Operations Manager, Head of Sales, Head of Support, Founder, IT Manager

3CX

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Aircall

Very large enterprises with complex telecom setups or custom contact center requirements may require more customizable UCaaS solutions than Aircall’s standard tiers.
As a cloud-only solution, Aircall requires solid internet connectivity. Businesses in regions with unreliable internet may opt for hybrid or on-premise systems for consistent uptime.
Aircall’s advanced analytics and AI tools are strong, but they may be more than what basic users need. Teams seeking a simple cloud phone system with fewer bells and whistles might choose lighter alternatives.

3CX

No alternatives guidance available yet.

Software Demo

Demo		3CX has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

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How do Aircall and 3CX Compare on Features?

Total Features	7 Features	5 Features
Unique Features	No unique features	No unique features
	Get Quote	Get Quote

Compare Aircall and 3CX on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$30	$175
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✗ No	—
GDPR	✓ Yes	✓ Yes
ISO 27001	✓ Yes	—
Single Sign-On (SSO)	✓ Yes	✓ Yes
Multi-Factor Auth (MFA)	✓ Yes	✓ Yes
Data Encryption	✓ Yes	✓ Yes
Audit Logs	✓ Yes	✓ Yes
Data Residency	🌐 Global	🌐 Global

Aircall User Reviews & Rating Comparison

User Ratings	4.1 (based on 801 reviews)	4.5 (based on 626 reviews)
Rating Distribution	782 64 12 8 31	277 59 10 2 2
Spotsaas Editor’s POV generated by AI	Buyer sentiment Users generally appreciate Aircall's ease of use, strong integrations, and international calling features, though some note cost and advanced feature limitations. What buyers like Ease of use CRM integrations International calling capabilities Common complaints Pricing for small businesses Limitations on advanced analytics features	Buyer sentiment Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features. What buyers like Ease of use Deployment flexibility Multi-platform support Common complaints Pricing transparency Feature depth
Pros and Cons	Seamless integration with major CRMs and helpdesk tools like Salesforce, HubSpot, Zendesk, and Intercom Robust international calling capabilities with local and toll-free numbers in 100+ countries Built-in analytics and real-time call monitoring features such as live listening, whisper, and call barge Pricing may be expensive for very small businesses or freelancers Advanced AI analytics and enhanced reporting features often require additional paid subscriptions	Cloud-based deployment with on-premise option Intuitive user interface with cutting edge softphones Strong multi-platform user experience Lack of publicly available pricing details Potential complexity in setup for non-technical users
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	HubSpot CRM 4.35 (3493 reviews) Zoho CRM Plus 4.2 (62 reviews) Freshdesk 4.46 (752 reviews)	No Integration information available.

List of Customers

Customers	Subsync Infinityn KOHO	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	7 Screenshots
Videos	3 Videos	No videos available.

Top Alternatives to Aircall and 3CX in 2026

Alternatives	Novanet Cloud Contact Center CloudTalk 4.39 HoduCC 3.8	uContact 4.9 Call Center Studio 4.7 RingCentral Office 3.2

Frequently asked questions

Which is better, Aircall or 3CX?: 3CX edges out the other on user ratings (4.5 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Aircall and 3CX offer a free trial?: Aircall offers a free trial. 3CX does not.
What is the starting price of Aircall vs 3CX?: Aircall starts at $30 /User/Month. 3CX starts at $175 /Year.
What are the top alternatives to Aircall?: Top alternatives to Aircall include Novanet Cloud Contact Center, CloudTalk, HoduCC, Call Center Studio, Dialpad Contact Center.
What are the top alternatives to 3CX?: Top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.

Aircall vs 3CX Comparison

Aircall

3CX

Aircall vs 3CX — at a glance

Key differences between Aircall and 3CX

Aircall vs 3CX — find the better fit before you commit.

Aircall

3CX

Download this Aircall vs 3CX comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do Aircall and 3CX Compare on Features?

Compare Aircall and 3CX on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Aircall User Reviews & Rating Comparison

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Aircall and 3CX in 2026

Related Blogs and Articles for Contact Center Operations Software

Frequently asked questions