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Act! vs SalesCRM vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

Act!

4.1(356 reviews)

Starting at $30 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Act! is CRM software for small to medium-sized businesses that have outgrown contact spreadsheets and need centralized relationship tracking alongside sales pipeline management. It integrates with Microsoft Outlook, supp…

SalesCRM

4.5(3 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SalesCRM is a pipeline management tool for sales teams that need to track deals, manage recurring revenue, and reduce manual data entry in their sales process. It provides reporting to help managers identify pipeline bot…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

SalesCRM leads on user satisfaction with a 4.5-star rating across 3 reviews.

Act! vs SalesCRM vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureAct!SalesCRMBigin by Zoho CRMCreatio CRM
Rating4.1 / 54.5 / 54.6 / 5
Reviews3563243
Starting price$30 /User/Month$19 /Month$7 /User/Month$40 /user/month
Free trial Yes Yes Yes No
Free version No No No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryCRM SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, OnlineOnline
CertificationsGDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobalGlobalUnited States, United Kingdom, Australia, European Union

Key differences between Act! and SalesCRM

  • Pricing: Act! starts at $30 /User/Month, while SalesCRM starts at $19 /Month.
  • Target audience: Act! is built for Freelancers / Consultants and Medium Business, while SalesCRM targets Large Enterprises and Medium Business.
  • User satisfaction: SalesCRM scores higher with a 4.5-star average.
  • Deployment: Act! supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; SalesCRM supports SaaS/Web/Cloud.

Compare Act! vs SalesCRM vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Act! - CRM Software
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SalesCRM - CRM Software
Talk to an expert
Talk to an expert

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Act!, SalesCRM, Bigin by Zoho CRM vs Creatio CRM: Biggest differences

Start here before you go deeper into features.

Act!

Best for

Freelancers / Consultants, Medium Business, Small Business

SalesCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

Act! typically suits Freelancers / Consultants and Medium Business. SalesCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Act! is CRM software for small to medium-sized businesses that have outgrown contact spreadsheets and need centralized relationship tracking alongside sales pipeline management. It ... Read More about Act!

SalesCRM is a pipeline management tool for sales teams that need to track deals, manage recurring revenue, and reduce manual data entry in their sales process. It provides reporting to help ... Read More about SalesCRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Starts from $30
  • Starts from $19
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

9.1/10

8.0/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.08

(356)

4.5

(3)

Best Company Size

50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Act!

No key benefits available yet.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

Act!

No best-fit guidance available yet.

SalesCRM

No best-fit guidance available yet.

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

Act!

No alternatives guidance available yet.

SalesCRM

No alternatives guidance available yet.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

No software demo available

SalesCRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Act!, SalesCRM, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

10 Features

5 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Act!, SalesCRM, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $30
          • $19
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Not Available
          • Not Available
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          Act! pricing
          SalesCRM pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          Act!, SalesCRM, Bigin by Zoho CRM vs Creatio CRM: Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Act!, SalesCRM, Bigin by Zoho CRM vs Creatio CRM Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          HIPAA

          ✗ No

          GDPR

          ✓ Yes

          ISO 27001

          Data Residency

          🇺🇸 US
          🌐 Global

          Act! vs SalesCRM vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          201

          82

          47

          12

          26

          3

          0

          0

          0

          0

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is positive across 368 reviews, with strong overall satisfaction.

          What buyers like

          • Integrates with tools like Outlook, phone systems, and marketing software.
          • High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
          • Interface supports efficient navigation for beginners and provides quick access to key data.

          Common complaints

          • Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
          • Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
          • Limited modern design in the interface and cloud-based functionality, making the software feel outdated compared to competitors.

          Buyer sentiment

          Buyer sentiment is very strong across 3 reviews, with consistently positive feedback.

          What buyers like

          • Empowers sales organizations
          • Data-driven decision making
          • Reduces manual work

          Common complaints

          • May lack advanced features
          • User interface could be outdated
          • Limited integrations with other tools

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • User-friendly design makes onboarding easy.

          • Automatic reminders enhance task management.

          • Mobile access allows for on-the-go management.

          • Advanced features may be lacking for larger teams.

          • Pricing can add up for small businesses.

          • Focus on empowering sales teams through streamlined processes.

          • Data-driven insights help in making informed decisions.

          • May not have the depth of features for larger organizations.

          • User interface may require updates for better usability.

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Act!, SalesCRM, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          Act!, SalesCRM, Bigin by Zoho CRM and Creatio CRM Customers

          Customers

          TSD Groep

          TSD Groep

          INEX

          INEX

          The Sherman Sheet

          The Sherman Sheet

          No Customers information available.

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          No screenshots available.

          SalesCRM screenshot

          6 Screenshots

          Videos

          video-0

          5 Videos

          No videos available.

          Alternatives to Act!, SalesCRM, Bigin by Zoho CRM, Creatio CRM

          Expand your comparison

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Act! or SalesCRM?
          SalesCRM edges out the other on user ratings (4.5 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Act! and SalesCRM offer a free trial?
          Yes, both Act! and SalesCRM offer a free trial.
          What is the starting price of Act! vs SalesCRM?
          Act! starts at $30 /User/Month. SalesCRM starts at $19 /Month.
          What are the top alternatives to Act!?
          Top alternatives to Act! include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.
          What are the top alternatives to SalesCRM?
          Top alternatives to SalesCRM include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.