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800.com vs Call Tracker Comparison

Last updated:

800.com

4.7(435 reviews)

Starting at $19 /Month

  • Large Enterprises
  • Medium Business

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics…

Call Tracker

4.7(42 reviews)

Starting at $37 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Call Tracker is a simple and powerful Call Tracking Software for business solution. This software, adds a layer of intelligence to the call tracking process by automating the recording and workflow management of inbound…

800.com vs Call Tracker — at a glance

Feature800.comCall Tracker
Rating4.7 / 54.7 / 5
Reviews43542
Starting price$19 /Month$37 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
Data residencyUSUS

Key differences between 800.com and Call Tracker

  • Pricing: 800.com starts at $19 /Month, while Call Tracker starts at $37 /Month.
  • Free trial: Call Tracker offers a free trial; 800.com does not.
  • Deployment: 800.com supports SaaS/Web/Cloud, Mobile - iOS; Call Tracker supports SaaS/Web/Cloud.

800.com vs Call Tracker — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

800.com - Inbound Call Tracking Software
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Call Tracker - Inbound Call Tracking Software
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Biggest differences

Start here before you go deeper into features.

800.com

Best for detailed inbound call tracking with competitive benchmarking analytics.

Choose if
  • You need highly detailed inbound call data for large or mid-sized teams.
  • You want built-in analytics to benchmark call performance against competitors.
  • You require insights into your largest accounts and sales opportunities.
Consider alternatives if
  • You are a freelancer or very small business with minimal call volume.
  • You lack dedicated staff to manage and analyze complex call data setups.

Call Tracker

Best for small to medium businesses automating inbound call tracking and marketing attribution.

Choose if
  • You need to automate recording and workflow management of inbound call data
  • You want to link call data automatically to marketing campaigns and lead sources
  • You aim to reduce manual paperwork and streamline sales cycles efficiently
Consider alternatives if
  • Your company has low inbound call volume and limited call tracking needs
  • You require highly customizable call analytics workflows or advanced integrations

800.com: Best for detailed inbound call tracking with competitive benchmarking analytics. Call Tracker: Best for small to medium businesses automating inbound call tracking and marketing attribution.

Description

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed ... Read More about 800.com

Call Tracker is a simple and powerful Call Tracking Software for business solution. This software, adds a layer of intelligence to the call tracking process by automating the recording and ... Read More about Call Tracker

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Starts from $37

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.7

(42)

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
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How do 800.com and Call Tracker Compare on Features?

Total Features

3 Features

2 Features

Unique Features

No unique features

No unique features

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Compare 800.com and Call Tracker on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19 , Billed Yearly
      • $37

      Pricing Plans

      • Personal

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Unlimited

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Pro

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Not Available

      Pricing Page

      800.com pricing
      Call Tracker pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US
      🇺🇸 US

      800.com User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      296

      43

      10

      1

      6

      16

      5

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally praise 800.com for its detailed call tracking and analytics capabilities, though some note concerns about pricing transparency and setup complexity.

      What buyers like

      • Detailed call data
      • Analytics and benchmarking
      • Insight into key accounts

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Buyer sentiment

      Users generally appreciate the software's ease of use and automation capabilities, though pricing transparency and advanced features are noted as areas for improvement.

      What buyers like

      • Automation of call data management
      • Integration with marketing campaign tracking
      • Reduction of manual workload

      Common complaints

      • Pricing transparency
      • Limited advanced customization

      Pros and Cons

      • Highly detailed inbound call data and analytics

      • Ability to benchmark performance against competitors

      • Insightful reporting on largest accounts and opportunities

      • No publicly available pricing information

      • Potentially complex setup for smaller teams

      • Automates recording and workflow management of inbound call data

      • Integrates location, marketing campaign, and lead source tracking

      • Reduces manual manpower and paperwork

      • Lack of detailed pricing information may complicate budgeting

      • Limited information on advanced customization or integrations

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used 800.com or Call Tracker? Tell buyers what actually differs.

      List of Customers

      Customers

      Linkedin

      Linkedin

      Zendesk

      Zendesk

      Akamai

      Akamai

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Call-Tracker-Agency-Dashboard

      4 Screenshots

      Top Alternatives to 800.com and Call Tracker in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 800.com or Call Tracker?
      800.com and Call Tracker are closely matched with equal user ratings of 4.7. The right choice depends on your team size, budget, and specific Inbound Call Tracking Software needs.
      Do 800.com and Call Tracker offer a free trial?
      Call Tracker offers a free trial. 800.com does not.
      What is the starting price of 800.com vs Call Tracker?
      800.com starts at $19 /Month. Call Tracker starts at $37 /Month.
      What are the top alternatives to 800.com?
      Top alternatives to 800.com include ResponseTap, PhoneWagon, AvidTrak, CallView 360, calltrak.
      What are the top alternatives to Call Tracker?
      Top alternatives to Call Tracker include ResponseTap, Calltracks, CallView 360, calltrak, TeleCapture.