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800.com vs CallFire Comparison

Last updated:

800.com

4.7(303 reviews)

Starting at $19 /Month

  • Large Enterprises
  • Medium Business

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics…

CallFire

4.3(104 reviews)

Starting at $99 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

CallFire is an inbound call tracking software solution that helps businesses track, manage and grow their inbound call volume. It has all the advanced features inbound marketing companies need to run effective marketing…

800.com leads on user satisfaction with a 4.7-star rating across 303 reviews.

800.com vs CallFire — at a glance

Feature800.comCallFire
Rating4.7 / 54.3 / 5
Reviews303104
Starting price$19 /Month$99 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
Data residencyUSUS

Key differences between 800.com and CallFire

  • Pricing: 800.com starts at $19 /Month, while CallFire starts at $99 /Month.
  • Free trial: CallFire offers a free trial; 800.com does not.
  • Target audience: 800.com is built for Large Enterprises and Medium Business, while CallFire targets Individuals and Large Enterprises.
  • User satisfaction: 800.com scores higher with a 4.7-star average.
  • Deployment: 800.com supports SaaS/Web/Cloud, Mobile - iOS; CallFire supports SaaS/Web/Cloud.

800.com vs CallFire — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

800.com - Inbound Call Tracking Software
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CallFire - Inbound Call Tracking Software
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800.com vs CallFire: Biggest differences

Start here before you go deeper into features.

800.com

Best for detailed inbound call tracking with competitive benchmarking analytics.

Choose if
  • You need highly detailed inbound call data for large or mid-sized teams.
  • You want built-in analytics to benchmark call performance against competitors.
  • You require insights into your largest accounts and sales opportunities.
Consider alternatives if
  • You are a freelancer or very small business with minimal call volume.
  • You lack dedicated staff to manage and analyze complex call data setups.

CallFire

Best for

Individuals, Large Enterprises, Medium Business

800.com typically suits Large Enterprises and Medium Business. CallFire tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed ... Read More about 800.com

CallFire is an inbound call tracking software solution that helps businesses track, manage and grow their inbound call volume. It has all the advanced features inbound marketing companies ... Read More about CallFire

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Starts from $99

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.67

(303)

4.34

(104)

Best Company Size

51-500 employees500+ employees
—
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Software Demo

Demo

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800.com has not given any software demo yet

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How do 800.com and CallFire Compare on Features?

Total Features

3 Features

5 Features

Unique Features

No unique features

No unique features

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Compare 800.com and CallFire on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19 , Billed Yearly
      • $99

      Pricing Plans

      • Personal

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Unlimited

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Pro

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Not Available

      Pricing Page

      800.com pricing
      CallFire pricing

      800.com vs CallFire: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      800.com vs CallFire Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US
      🇺🇸 US

      800.com User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      296

      43

      10

      1

      6

      62

      33

      4

      1

      6

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally praise 800.com for its detailed call tracking and analytics capabilities, though some note concerns about pricing transparency and setup complexity.

      What buyers like

      • Detailed call data
      • Analytics and benchmarking
      • Insight into key accounts

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Buyer sentiment

      Buyer sentiment is positive across 106 reviews, with strong overall satisfaction.

      What buyers like

      • Advanced marketing features
      • Maximizes marketing ROI
      • Easy call management

      Common complaints

      • Can be overwhelming for beginners
      • Higher price point
      • Limited integrations

      Pros and Cons

      • Highly detailed inbound call data and analytics

      • Ability to benchmark performance against competitors

      • Insightful reporting on largest accounts and opportunities

      • No publicly available pricing information

      • Potentially complex setup for smaller teams

      • Comprehensive marketing features

      • Strong focus on ROI

      • User-friendly interface for call management

      • Higher cost may deter small businesses

      • Setup can be time-consuming

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used 800.com or CallFire? Tell buyers what actually differs.

      800.com and CallFire Customers

      Customers

      Linkedin

      Linkedin

      Zendesk

      Zendesk

      Akamai

      Akamai

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      All Campaigns

      2 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to 800.com and CallFire in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 800.com or CallFire?
      800.com edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do 800.com and CallFire offer a free trial?
      CallFire offers a free trial. 800.com does not.
      What is the starting price of 800.com vs CallFire?
      800.com starts at $19 /Month. CallFire starts at $99 /Month.
      What are the top alternatives to 800.com?
      Top alternatives to 800.com include Jet Interactive, CallGear, TeleCapture, Call Sumo, Phonexa.
      What are the top alternatives to CallFire?
      Top alternatives to CallFire include Call Box, Phonexa, Avanser, CallAction, CallGear.