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800.com vs Call Tracking Pro Comparison

Last updated:

800.com

4.7(435 reviews)

Starting at $19 /Month

  • Large Enterprises
  • Medium Business

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics…

Call Tracking Pro

Starting at $25 /Month

  • Large Enterprises
  • Medium Business

Call Tracking Pro transforms business with the most powerful cloud-based inbound call tracking software. Quickly track calls and customer behavior to determine where customers are in the sales funnel so user know exactly…

800.com leads on user satisfaction with a 4.7-star rating across 435 reviews.

800.com vs Call Tracking Pro — at a glance

Feature800.comCall Tracking Pro
Rating4.7 / 5
Reviews435
Starting price$19 /Month$25 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
Certifications
Data residencyUSGlobal

Key differences between 800.com and Call Tracking Pro

  • Pricing: 800.com starts at $19 /Month, while Call Tracking Pro starts at $25 /Month.
  • Deployment: 800.com supports SaaS/Web/Cloud, Mobile - iOS; Call Tracking Pro supports SaaS/Web/Cloud.

800.com vs Call Tracking Pro — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

800.com - Inbound Call Tracking Software
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Call Tracking Pro - Inbound Call Tracking Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

800.com

Best for detailed inbound call tracking with competitive benchmarking analytics.

Choose if
  • You need highly detailed inbound call data for large or mid-sized teams.
  • You want built-in analytics to benchmark call performance against competitors.
  • You require insights into your largest accounts and sales opportunities.
Consider alternatives if
  • You are a freelancer or very small business with minimal call volume.
  • You lack dedicated staff to manage and analyze complex call data setups.

Call Tracking Pro

Best for

Large Enterprises, Medium Business, Small Business

800.com typically suits Large Enterprises and Medium Business. Call Tracking Pro tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed ... Read More about 800.com

Call Tracking Pro transforms business with the most powerful cloud-based inbound call tracking software. Quickly track calls and customer behavior to determine where customers are in the ... Read More about Call Tracking Pro

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Starts from $25

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

800.com has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do 800.com and Call Tracking Pro Compare on Features?

Total Features

3 Features

4 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare 800.com and Call Tracking Pro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19 , Billed Yearly
      • $25

      Pricing Plans

      • Personal

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Unlimited

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Pro

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Not Available

      Pricing Page

      800.com pricing
      Call Tracking Pro pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      800.com User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      296

      43

      10

      1

      6

      1

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally praise 800.com for its detailed call tracking and analytics capabilities, though some note concerns about pricing transparency and setup complexity.

      What buyers like

      • Detailed call data
      • Analytics and benchmarking
      • Insight into key accounts

      Common complaints

      • Pricing transparency
      • Complexity of setup

      What buyers like

      • Cloud-based tracking
      • Customer behavior insights
      • Sales funnel analysis

      Common complaints

      • Limited customization
      • Basic reporting tools
      • No mobile app

      Pros and Cons

      • Highly detailed inbound call data and analytics

      • Ability to benchmark performance against competitors

      • Insightful reporting on largest accounts and opportunities

      • No publicly available pricing information

      • Potentially complex setup for smaller teams

      • Powerful insights into customer behavior

      • Cloud-based for easy access

      • User-friendly interface for tracking calls

      • Limited advanced reporting features

      • May not integrate well with all systems

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used 800.com or Call Tracking Pro? Tell buyers what actually differs.

      List of Customers

      Customers

      Linkedin

      Linkedin

      Zendesk

      Zendesk

      Akamai

      Akamai

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Phone-Numbers

      2 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to 800.com and Call Tracking Pro in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 800.com or Call Tracking Pro?
      800.com edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do 800.com and Call Tracking Pro offer a free trial?
      Neither 800.com nor Call Tracking Pro currently lists a free trial.
      What is the starting price of 800.com vs Call Tracking Pro?
      800.com starts at $19 /Month. Call Tracking Pro starts at $25 /Month.
      What are the top alternatives to 800.com?
      Top alternatives to 800.com include ResponseTap, PhoneWagon, AvidTrak, CallView 360, calltrak.
      What are the top alternatives to Call Tracking Pro?
      Top alternatives to Call Tracking Pro include PhoneWagon, Calltracks, CallView 360, calltrak, TeleCapture.