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123FormBuilder vs SurveyMonkey Comparison

Last updated:

123FormBuilder

4.3(593 reviews)

Starting at $19.99 /Month

  • Large Enterprises
  • Medium Business

123FormBuilder is a drag-and-drop online form builder used by small business teams and marketers who need to collect registrations, survey responses, and contact submissions without writing code. It handles email notific…

SurveyMonkey

5.0(23 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

SurveyMonkey leads on user satisfaction with a 5.0-star rating across 23 reviews.

123FormBuilder vs SurveyMonkey — at a glance

Feature123FormBuilderSurveyMonkey
Rating4.3 / 55.0 / 5
Reviews59323
Starting price$19.99 /Month$25 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryOnline Form Builder SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsHIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between 123FormBuilder and SurveyMonkey

  • Pricing: 123FormBuilder starts at $19.99 /Month, while SurveyMonkey starts at $25 /User/Month.
  • Free trial: SurveyMonkey offers a free trial; 123FormBuilder does not.
  • Target audience: 123FormBuilder is built for Large Enterprises and Medium Business, while SurveyMonkey targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SurveyMonkey scores higher with a 5.0-star average.
  • Deployment: 123FormBuilder supports SaaS/Web/Cloud; SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

123FormBuilder vs SurveyMonkey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

123FormBuilder - Online Form Builder Software
Talk to an expert
Talk to an expert
SurveyMonkey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

123FormBuilder

Best for small to mid-sized teams needing easy, unlimited online form creation.

Choose if
  • You want a user-friendly drag-and-drop interface with quick form setup.
  • You need unlimited free forms without any download or setup fees.
  • You require seamless integration with popular tools like Zendesk and Salesforce.
Consider alternatives if
  • Your enterprise demands extensive third-party app integrations beyond available options.
  • You seek highly advanced customization without relying on vendor support.

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

123FormBuilder: Best for small to mid-sized teams needing easy, unlimited online form creation. SurveyMonkey: Best for easy, customizable surveys in market and employee research.

Description

123FormBuilder is a drag-and-drop online form builder used by small business teams and marketers who need to collect registrations, survey responses, and contact submissions without writing ... Read More about 123FormBuilder

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

Entry Level Pricing

  • Starts from $19.99 , Billed Yearly
  • Starts from $25

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.4/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Small BusinessLarge Enterprises
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Software Demo

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How do 123FormBuilder and SurveyMonkey Compare on Features?

Total Features

26 Features

16 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare 123FormBuilder and SurveyMonkey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19.99 , Billed Yearly
      • $25

      Pricing Plans

      • Not Available

      Pricing Page

      123FormBuilder pricing
      SurveyMonkey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      123FormBuilder User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      138

      8

      6

      1

      4

      23

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise 123FormBuilder for its ease of use, helpful customer support, and effective form-building features, though some find the platform complex and limited in integrations.

      What buyers like

      • Ease of use
      • Customer support
      • Template availability

      Common complaints

      • Limited integrations
      • Complexity for beginners

      Buyer sentiment

      Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Survey customization
      • Distribution options

      Common complaints

      • Pricing complexity
      • Limited advanced analytics

      Pros and Cons

      • User-friendly interface with drag-and-drop form creation

      • Excellent and responsive customer support

      • Pre-made templates enabling quick form setup

      • Limited marketplace options for additional apps and connectors

      • Complexity for beginners due to feature richness

      • Easy to create and customize surveys

      • Multiple distribution options including embedding and email

      • Widely recognized and trusted platform with extensive user base

      • Limited advanced analytics in basic plans

      • Pricing can be unclear due to quotation-based options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Airbus

      Airbus

      University of Oxford

      University of Oxford

      LG

      LG

      Cisco

      Cisco

      Box

      Box

      intuit

      intuit

      Media and Screenshots

      Screenshots

      Text edit

      3 Screenshots

      SurveyMonkey screenshot

      5 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      6 Videos

      Top Alternatives to 123FormBuilder and SurveyMonkey in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 123FormBuilder or SurveyMonkey?
      SurveyMonkey edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do 123FormBuilder and SurveyMonkey offer a free trial?
      SurveyMonkey offers a free trial. 123FormBuilder does not.
      What is the starting price of 123FormBuilder vs SurveyMonkey?
      123FormBuilder starts at $19.99 /Month. SurveyMonkey starts at $25 /User/Month.
      What are the top alternatives to 123FormBuilder?
      Top alternatives to 123FormBuilder include Formsite, Typeform, Jotform, MightyForms, stepFORM.
      What are the top alternatives to SurveyMonkey?
      Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.

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