Best Free CRM in 2026: 10 Free Plans Compared by Users and Limits

Quick answer: HubSpot’s free CRM is the best all-round free CRM for most small businesses, with no time limit, up to 2 users and 1,000 contacts. Zoho CRM’s free edition is the best pick for a team of 3 that wants workflow automation, Attio’s free plan gives the most room for data (50,000 records), and Agile CRM and EngageBay allow the most users for free (10 and 15). Every limit below is vendor-published, checked September 2026.

A free CRM is a plan you can use indefinitely at $0, not a 14-day trial. All ten tools below meet that test. The catch is always a cap on users, contacts or features, so the useful question is which cap you will hit first.

#	Free CRM	Free users	Contact or record limit	Standout free feature	First paid step
1	HubSpot Free CRM	Up to 2	1,000 contacts	Free marketing, sales and service tools on one platform	Sales Hub Starter, $20/seat/month (monthly)
2	Zoho CRM Free	Up to 3	Not stated on pricing page	Workflow automation and standard reports	Standard, $14/user/month
3	Attio Free	Up to 3	50,000 records	Automatic contact sync and enrichment	Plus, $35/user/month (annual)
4	Salesforce Free Suite	Up to 2	Not stated	Sales, service and marketing tools with built-in AI	Starter Suite, $25/user/month
5	Bitrix24 Free	1 to 2	5 GB storage	CRM plus tasks, calendars, chat and video calls	Basic, $49/month for 5 users (annual)
6	Agile CRM Free	Up to 10	1,000 contacts and companies	10 free users on a sales-focused CRM	Starter, from $8.99/user/month
7	EngageBay Free	Up to 15	250 contacts	Email marketing, landing pages and live chat included	Basic, $14.99/user/month (yearly)
8	Capsule Free	Up to 2	250 contacts	Clean contact and pipeline management	Starter, $18/user/month (annual)
9	Bigin by Zoho Free	1	500 records	Built-in phone and 3 automations	Express, $7/user/month (billed yearly)
10	SuiteCRM	Unlimited (self-hosted)	Limited by your server	Open source, full CRM feature set	Paid hosting or support if needed

Sources: each vendor’s pricing page, vendor-published, checked September 2026. Paid prices are the lowest listed rate and may assume annual billing where noted.

What Is the Best Free CRM in 2026?

For most small businesses, HubSpot Free CRM. It has no expiry date, a polished interface, and free tools that go beyond contact management into forms, email, live chat and basic service. Its limit is tight, though: HubSpot’s own FAQ says the free CRM covers “up to two users, 1,000 contacts.” A two-person business with a small customer list will be comfortable; a team of five will not.

If you have three people, Zoho CRM Free is the stronger fit. If you have a large contact list but few users, Attio Free gives you 50,000 records. If you have many users and few contacts, look at Agile CRM or EngageBay.

The 10 Best Free CRM Plans, Reviewed

1. HubSpot Free CRM: best all-round free CRM

Free tier: up to 2 users and 1,000 contacts, “100% free, with no expiration date,” per HubSpot. The free plan bundles free marketing, sales, service, content and data tools: contact management, deal pipelines, email templates and scheduling, meeting scheduling, live chat, document sharing and sales quotes.

You’ll outgrow it when a third person needs access, your list passes 1,000 contacts, or you need sequences, forecasting or automation. Sales Hub Starter costs $20 per seat per month on monthly billing, and HubSpot was showing a discounted $7 annual rate for new customers when we checked. Professional is $90 per seat per month annually, plus a required $1,500 onboarding fee. Read more on the HubSpot CRM listing or compare options in HubSpot alternatives.

2. Zoho CRM Free: best free CRM for a team of three

Free tier: “Forever free, for 3 users,” according to Zoho. It includes contact management, follow-up reminders, workflow automation, up to 10 custom email templates, tasks, meetings and calls, standard reports, mobile apps and 5,000 API calls a day. Imports are free; exports are limited to 10 on the free edition.

You’ll outgrow it when you need email integration and mass email, multiple pipelines, forecasting or custom modules, which start on Standard at US$14 per user per month on Zoho’s US pricing page. Zoho says annual billing saves up to 34%. See the Zoho CRM listing and our Zoho CRM vs HubSpot comparison.

3. Attio Free: best free CRM for large contact lists

Free tier: up to 3 seats, 3 objects, 50,000 records and 50 GB of file storage, with real-time contact syncing, automatic data enrichment and 100 seat credits per user per month for AI and automation. The flexible data model means you can reshape the default people, companies and deals objects to fit your process.

You’ll outgrow it when you need private lists, more than 3 objects or a fourth user. Plus costs $35 per user per month annually ($44 monthly). Our Attio review covers every plan and the credit system.

4. Salesforce Free Suite: best free path into Salesforce

Free tier: Salesforce describes Free Suite as “a no-cost CRM for up to two users,” free with no expiration date “as long as you log in at least once every 60 days.” It covers sales, service and marketing basics, including landing pages and up to 100 marketing emails a month, with built-in AI.

You’ll outgrow it when a third user joins. Starter Suite is $25 per user per month and Pro Suite is $100. Choose Free Suite if you expect to scale into Salesforce later and want to learn its data model early. More on the Salesforce listing.

5. Bitrix24 Free: best free CRM plus collaboration suite

Free tier: free for 1 to 2 users, in Bitrix24’s words “a no-cost way to explore Bitrix24 before upgrading,”, with 5 GB of storage, a basic CRM for deals and contacts, tasks with kanban and Gantt views, shared calendars, and chat and video calls. It suits a founder who wants CRM and internal collaboration in one app.

You’ll outgrow it when your team grows past two or needs more storage. Bitrix24 prices per organization: Basic is US$49 per month billed annually (US$69 monthly) and includes 5 users and 24 GB. See the Bitrix24 listing.

6. Agile CRM Free: best free CRM for a larger team

Free tier: “FREE for 10 Users. No credit card required,” with up to 1,000 contacts and companies. Agile CRM also says nonprofits with limited resources can use the free plan.

You’ll outgrow it when your database passes 1,000 records. Starter is listed from $8.99 per user per month with 10,000 contacts, Regular from $29.99 with 50,000, and Enterprise from $47.99 with unlimited contacts. See the Agile CRM listing.

7. EngageBay Free: best free CRM with marketing tools

Free tier: free for teams of up to 15 members, 250 contacts and 1,000 branded emails a month, with email marketing, autoresponders, sequences, lead grabbers, a landing page, CRM, help desk and live chat.

You’ll outgrow it when your list passes 250 contacts, which will happen quickly if you run email campaigns. Basic is $14.99 per user per month paid yearly, with 500 contacts. See the EngageBay listing.

8. Capsule Free: best simple free CRM for two people

Free tier: maximum 2 users, 250 contacts and 1 sales pipeline. Capsule positions the free plan as “the basics for managing contacts and opportunities.”

You’ll outgrow it when you pass 250 contacts or want workflow automation and email sync. Starter is US$18 per user per month billed annually, with 30,000 contacts; Growth is US$36 and adds automations and multiple pipelines.

9. Bigin by Zoho Free: best free CRM for a solo operator

Free tier: a single user, one pipeline and 500 records, where Bigin counts every row across pipelines, contacts, activities and notes as a record. You also get built-in phone calling, 3 automations, a standard dashboard, web forms, a business card scanner and mobile apps.

You’ll outgrow it when you hire, or when notes and activities push you past 500 records. Express costs US$7 per user per month billed yearly and raises the limit to 50,000 records and 3 team pipelines. See the Bigin listing.

10. SuiteCRM: best free open-source CRM

Free tier: SuiteCRM is open source, so the software itself costs nothing and there is no user cap. You need a server to host it and someone comfortable maintaining it, which is where the real cost sits.

You’ll outgrow it when maintenance, upgrades and security patches take more time than a paid SaaS subscription would cost. Paid hosting and support options are available from SuiteCRM’s developer and partners. See the SuiteCRM listing.

Which Free CRM Fits Your Situation?

If you are…	Start with	Why
A solo founder or freelancer	Bigin Free or HubSpot Free	Simple setup; HubSpot leaves room for a second user
A team of 3	Zoho CRM Free or Attio Free	Both allow 3 users at $0
A team of 5 to 15	Agile CRM Free or EngageBay Free	10 and 15 free users respectively
Running email marketing too	HubSpot Free or EngageBay Free	Marketing tools on the free plan
Holding a big contact database	Attio Free	50,000 records at $0
Technical and cost-sensitive	SuiteCRM	No licence cost, self-hosted

Nonprofits have extra free and discounted options, covered in our guide to the best CRM for nonprofits.

What Do Free CRM Plans Usually Leave Out?

Across the ten plans, the features that most often sit behind the paywall are the same:

• Automation at scale: free plans offer a few workflows (Bigin allows 3) or none; sequences and advanced workflows are paid.
• Multiple pipelines: Capsule and Bigin include one pipeline for free.
• Forecasting and advanced reporting: usually on the second paid tier.
• Email volume: Salesforce Free Suite allows 100 marketing emails a month and EngageBay 1,000 branded emails.
• Support: free users typically get self-service help and community forums.

For a full picture of what paid tiers cost, read our CRM pricing guide, and for paid recommendations see the best CRM software guide. You can browse all tools in our CRM software category.

How to Pick a Free CRM Without Regretting It Later

1. Count users 12 months out. A 2-user cap is fine today and painful after your next hire.
2. Estimate contacts, including old leads. Importing a few years of email history can exceed 250 or 1,000 contacts on day one.
3. Check the first paid tier’s price. Moving from free to paid for five people costs $35 a month on Bigin Express and $175 a month on Attio Plus (annual), so the upgrade path matters as much as the free plan.
4. Confirm export rules. Zoho’s free edition, for example, limits exports to 10. Know how you would leave before you start.
5. Test with real data. Import 50 real contacts and run one real deal through each tool before committing.

Related reading: HubSpot Pricing 2026: Every Hub, Seat Type and Onboarding Fee Explained, Zoho CRM Pricing 2026: Editions, Bigin, Zoho One and What You’ll Pay

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