9.2
Spot Score
Zendesk Support Alternatives with Better Pricing
Effortlessly manage customer requests with Zendesk Support.
User Ratings
Trusted by 254,745+ software buyers annually.
Main Features
- AI Assistant
- AI based Chatbots
- Alerts (Escalation)
- Artificial Intelligence
Pricing
Starts from $19/user/month when yearly
Free Trial available
Showing 1-8 out of 8
List of the Top Zendesk Support alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.7
Spot Score
Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
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What is Zoho Desk?
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
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Incident Management
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Social Media Integration
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Multi-Channel Communication
+ 14 more
Unique Features
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Reporting and Analysis
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Chat (Messaging)
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Custom Domain
+ 7 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly
9.0
Spot Score
Deskero
Streamlining customer support, one click at a time.
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What is Deskero?
Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to run a team of agents on a simple interface, which is optimized on mobile devices. Each help desk request ...
Read moreCommon Features
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Incident Management
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Social Media Integration
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Multi-Channel Communication
+ 12 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $9/User/Month when Billed Yearly
7.4
Spot Score
Support Hub
Revolutionize customer support and improve communication.
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What is Support Hub?
Support Hub is a collaborative customer service tool designed to help solve problems faster. The intuitive touch screen system makes it easier to work together with support team than ever before, while powerful reporting tools help streamline the way business communicate with it's customers. ...
Read moreCommon Features
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Ticket Management
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Knowledge Base
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Live Chat
Unique Features
No unique features
Pricing
Free Trial available
Starts from $19/Month, also offers free forever plan
9.4
Spot Score
HelpDesk
Streamline customer support and boost team productivity.
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What is HelpDesk?
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
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Incident Management
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Social Media Integration
-
Multi-Channel Communication
+ 12 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.7
Spot Score
Help Scout
Streamline customer support with Help Scout.
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What is Help Scout?
Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...
Read moreCommon Features
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Social Media Integration
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Multi-Channel Communication
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Macros (Templated Responses)
+ 12 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $20/User/Month when Billed Yearly
9.6
Spot Score
Salesforce Service Cloud
Customer service made smarter, faster, and better.
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What is Salesforce Service Cloud?
Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...
Read moreCommon Features
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Incident Management
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Social Media Integration
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Multi-Channel Communication
+ 13 more
Unique Features
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Omnichannel Campaign Management
Pricing
Free Trial available, Try Now
Starts from $25/user/month when yearly
8.6
Spot Score
HESK
Streamline your customer support with ease.
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What is HESK?
HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...
Read moreCommon Features
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Incident Management
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Multi-Channel Communication
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Document Storage
+ 8 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $24.91/Month when Billed Yearly
8.7
Spot Score
BoldDesk
Streamline your support with BoldDesk's advanced features.
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What is BoldDesk?
BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, develop personalized support creation forms, collaborate with your team, and increase agent productivity. Plus, ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 12 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $8/User/Month when Billed Yearly
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
