7.9
SpotScore
Top 10 Touchpoint Alternatives 2026
Streamline customer engagement, maximize satisfaction.
Trusted by 2M+ software buyers annually.
Main Features
- Call Logging
- Contact Management
- Customer Support
- Lead Scoring
Touchpoint is a CRM Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted CRM Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Touchpoint vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Touchpoint Current | CRM Software | — | No reviews | ✗ No |
 Bigin by Zoho CRM | CRM Software | $7 | 4.6 ★ | ✓ Yes |
 Creatio CRM | CRM Software | $40 | No reviews | ✗ No |
 Thryv | CRM Software | Custom pricing | 4.8 ★ | ✗ No |
 AllClients | CRM Software | $29 | 4.5 ★ | ✓ Yes |
 EverGenius | CRM Software | Custom pricing | 4.6 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top Touchpoint alternatives as of November 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.0
SpotScore
Bigin by Zoho CRM — from $7 · 4.6★
RECOMMENDED
Streamline your sales and build better relationships.
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What is Bigin by Zoho CRM?
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day without extensive onboarding. Direct integrations are largely limited to ...
Read moreCommon Features
-
List Management
-
Customer Support
-
Marketing Automation
+ 5 more
Unique Features
-
Quotes (Proposals)
-
Product Catalog
Pricing
Free Trial available, Try Now
Starts from $7/User/Month when Billed Yearly, also offers free forever plan
Creatio CRM — from $40
The Best Overall
AI-Native No-Code CRM & Workflow Automation Platform
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What is Creatio CRM?
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, customer service, and operational workflows with flexible process design ...
Read moreCommon Features
-
Contact Management
-
Marketing Automation
-
Project Management
+ 5 more
Unique Features
-
Account Management
-
Lead Management
-
Opportunity Management
+ 67 more
Pricing
Starts from $40/user/month when Billed Yearly
9.3
SpotScore
Thryv — 4.84★
Boost sales and build relationships with Thryv.
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What is Thryv?
Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to create users individually or create a team in real-time. It allows sales teams to connect with more clients ...
Read moreWhat reviewers like about Thryv
- Customer service representatives are responsive and provide thorough support.
- Non-experts can manage websites, CRM, social media, marketing, and scheduling without difficulty.
- Tracks sales, syncs calendars, and sends marketing emails or texts in one place.
Where Thryv falls short
- Paid ad tracking is reported as inadequate or unreliable by some users.
- Layered support tiers can complicate resolution of complex issues.
- A few users feel expectations set during sales were not fully met.
Common Features
-
List Management
-
Customer Support
-
Marketing Automation
+ 5 more
Unique Features
-
Quotes (Proposals)
Pricing
Thryv offers custom pricing plan
8.4
SpotScore
AllClients — from $29 · 4.5★
Unleash your database's potential.
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What is AllClients?
AllClients is a web-based CRM with database marketing tools for small business owners, real estate agents, mortgage professionals, and salespeople who rely on their contact list to generate referrals and repeat business. It combines contact management, automated nurture campaigns, and email ...
Read moreWhat reviewers like about AllClients
- Interface is accessible for non-technical users with minimal training.
- Contact management features support customization and efficient data organization.
- Pricing delivers good value for small businesses.
Where AllClients falls short
- Fewer advanced integrations and customizations than some competing CRMs.
- Some users describe certain parts of the interface as clunky or inconsistent.
- Feature set targets small businesses — may not meet the needs of larger organizations.
Common Features
-
List Management
-
Customer Support
-
Marketing Automation
+ 4 more
Unique Features
-
Product Catalog
Pricing
Free Trial available, Try Now
Starts from $29/Month when Billed Yearly
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.0
SpotScore
EverGenius — 4.58★
Empower your business with intelligent CRM software.
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What is EverGenius?
EverGenius CRM Software is the next generation real-time customer relationship management solution that enables companies to be more responsive to their customers, partners and channels. EverGenius is a software as a service (SaaS) solution that combines CRM, ERP, and business intelligence ...
Read moreWhat reviewers like about EverGenius
- Real-time data insights
- Combines CRM and ERP
- Business intelligence features
Where EverGenius falls short
- Complex setup process
- Higher learning curve
- May be overkill for small businesses
Common Features
-
List Management
-
Customer Support
-
Marketing Automation
+ 3 more
Unique Features
No unique features
Pricing
EverGenius offers custom pricing plan
8.2
SpotScore
VisionFlow — 4.32★
Empower your customer relationships through personalized management.
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What is VisionFlow?
VISIONFLOW is a CRM application for managing customer relationships and marketing processes. It enables you to discover, manage and monitor your customers in a personal way. With VISIONFLOW you can manage the whole customer life-cycle: from lead generation, new-to-current relationship ...
Read moreWhat reviewers like about VisionFlow
- Covers project management and application lifecycle management, reducing task completion time.
- Excellent customer support that is responsive, professional, and available 24/7.
- Workflows, processes, and help desk configurations are highly flexible and configurable.
Where VisionFlow falls short
- Outdated and less attractive user interface, which can feel unappealing and monotonous, especially for younger users.
- Lack of flexibility in generating customized reports, with several users mentioning this as a recurring concern.
- Initial setup can be slow and occasionally riddled with technical glitches leading to errors and delays.
Common Features
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List Management
-
Customer Support
-
Marketing Automation
+ 3 more
Unique Features
No unique features
Pricing
Free Trial available
8.0
SpotScore
EduAgent CRM — from $49.95 · 4★
Streamline student management and marketing with ease.
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What is EduAgent CRM?
EduAgent CRM is a web-based CRM designed for international education agents and student recruitment consultancies that manage inquiries, applications, and institutional partnerships. It tracks marketing campaigns and automates catalog fulfillment workflows specific to student recruitment ...
Read moreWhat reviewers like about EduAgent CRM
- Student information management
- Marketing campaign tracking
- Product catalog automation
Where EduAgent CRM falls short
- Limited to educational institutions
- May lack advanced CRM features
- Integration options may be limited
Common Features
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List Management
-
Customer Support
-
Marketing Automation
+ 3 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $49.95/Month
8.3
SpotScore
Propertybase — 1.9★
Streamline your property business with ease.
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What is Propertybase?
Propertybase is CRM software specially designed for the property sector. The most user friendly Propertybase CRM software available with full Client Relationship Management features and functionality allows you to easily build and manage an up to date database of your customers and management ...
Read moreWhat reviewers like about Propertybase
- Tailored for real estate
- User-friendly interface
- Comprehensive CRM features
Where Propertybase falls short
- Limited to real estate sector
- Higher pricing for advanced features
- May lack advanced analytics
Common Features
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List Management
-
Customer Support
-
Marketing Automation
+ 3 more
Unique Features
No unique features
Pricing
Propertybase offers custom pricing plan
8.8
SpotScore
YetiForce CRM — 4.49★
Streamline your business with powerful CRM software.
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What is YetiForce CRM?
YetiForce CRM is an open-source CRM for IT-aware operations teams and mid-sized businesses that want to self-host a full-featured system without licensing fees. It handles leads, sales pipelines, project monitoring, ticket management, and email sync in one platform, with customization available ...
Read moreWhat reviewers like about YetiForce CRM
- Highly customizable — businesses can adapt the CRM without extensive coding expertise.
- Includes project management, Gantt chart generation, and advanced permission models that rival paid CRM tools.
- Free and open-source with invoice management, email integration, and built-in project and ticketing systems.
Where YetiForce CRM falls short
- Steep learning curve due to sparse, outdated documentation and few tutorial videos.
- Interface is overwhelming at first — too many options for new users to navigate.
- Reports module discontinued in certain versions, limiting reporting.
Common Features
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List Management
-
Customer Support
-
Marketing Automation
+ 4 more
Unique Features
-
Quotes (Proposals)
-
Product Catalog
8.9
SpotScore
SuiteCRM — 4.43★
Efficiently manage customer relationships and data.
Add to compare
What is SuiteCRM?
SuiteCRM is a free, open-source CRM for businesses that need sales, marketing, and customer support management without paying per-seat licensing fees. It provides lead management, dynamic reporting, task tracking, and extensive customization options backed by an active developer community. ...
Read moreWhat reviewers like about SuiteCRM
- Dashboard setup and task management require little technical expertise.
- Open-source codebase allows deep customization to match specific business needs.
- No license cost; free to use, making it accessible for small businesses and startups.
Where SuiteCRM falls short
- User interface is outdated and many users find it unattractive.
- Mobile version is either unavailable or has significant usability problems.
- Reporting and email modules are slow with occasional bugs.
Common Features
-
List Management
-
Customer Support
-
Marketing Automation
+ 4 more
Unique Features
-
Quotes (Proposals)
-
Product Catalog
Pricing
Free Trial available, Try Now
The main Touchpoint competitors
Buyers comparing Touchpoint usually weigh it against these 10 CRM software competitors, starting with Bigin by Zoho CRM, Creatio CRM and Thryv. Each is compared against Touchpoint on rating, pricing and feature coverage below.
What else works like Touchpoint?
Searches for "sites like Touchpoint" and "apps like Touchpoint" land on the same set of options as "Touchpoint alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each earned a place here
Customer service representatives are responsive and provide thorough support.
Watch for: Paid ad tracking is reported as inadequate or unreliable by some users.
Interface is accessible for non-technical users with minimal training.
Watch for: Fewer advanced integrations and customizations than some competing CRMs.
Covers project management and application lifecycle management, reducing task completion time.
Watch for: Outdated and less attractive user interface, which can feel unappealing and monotonous, especially for younger users.
Student information management
Watch for: Limited to educational institutions
Tailored for real estate
Watch for: Limited to real estate sector
Highly customizable — businesses can adapt the CRM without extensive coding expertise.
Watch for: Steep learning curve due to sparse, outdated documentation and few tutorial videos.
Dashboard setup and task management require little technical expertise.
Watch for: User interface is outdated and many users find it unattractive.
Why teams look for a Touchpoint alternative
When Touchpoint stops fitting, it's typically for reasons such as:
- Limited to small/medium businesses
- May lack advanced features
- Not suitable for large enterprises
- Complex for new users
What to focus on in a Touchpoint alternative
Here's how the 10 alternatives differ where it counts: 6 offer a free tier; and Thryv is the highest rated at 4.84★ across 369 reviews.
The logic behind the ranking.
Which Touchpoint Alternative Is Right for You?
- If you need a free or low-cost option: Bigin by Zoho CRM — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Thryv — holds the highest user rating (4.8★) among Touchpoint alternatives.
- If you want a mid-range option: VisionFlow — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from Touchpoint? Get the migration checklist
A step-by-step CRM software migration checklist so you can move off Touchpoint without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
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Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to Touchpoint for CRM Software are Thryv (4.8★), Bigin by Zoho CRM (4.6★), EverGenius (4.6★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to Touchpoint, prioritize: List Management, Customer Support, Marketing Automation, Referral Tracking, Project Management, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best CRM Software tools are SalesRabbit, Agentforce Sales (formerly Salesforce Sales Cloud), Zoho CRM. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Migration difficulty depends on how deeply Touchpoint is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
About the reviewer
Rajat Gupta is the founder of Spotsaas, where he has built software research covering 25,000+ products across CRM, HR, AI, and finance. He applies hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].