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Top 6 Free Touchpoint Alternatives, Compared (2026)

Explore 6 alternatives to Touchpoint — vetted by our editors with real user reviews, pricing, and feature comparisons.

The 6 best free Touchpoint alternatives, summed up

Quick answer

If you're after a Touchpoint alternative, start with Zoho CRM, Efficy CRM and webCRM. Zoho CRM leads on SpotScore (9.8), backed by a 4.14★ rating. See how all 6 compare on score, rating, and price below.

If the value just isn't there with Touchpoint anymore, these 6 crm software free alternatives are worth weighing. We rank by SpotScore (real-user satisfaction and market presence), star ratings, and pricing model, and our editors vet each pick. Scan the table for a quick view, then read the sections below for the why.

ProductSpotScoreRatingPricingBest for
Zoho CRMEfficiency at your fingertips.9.8★★★★☆ 4.14(2488)Freefrom $9 /user/monthteams of all sizes
Efficy CRMBoost sales and productivity with Efficy CRM.8.7★★★★★ 4.54(55)FreeFree Trial · Subscriptionteams of all sizes
webCRMStreamline your business with webCRM.8.4★★★★★ 5(20)FreeFree Trial · Subscriptionteams of all sizes
monday sales CRM by monday.comStreamline sales and delight customers with Monday Sales CRM.8.3★★★★★ 4.6(20)Freefrom $12 /user/monthteams of all sizes
SalesCRMBoost sales and streamline workflows with SalesCRM.8★★★★★ 4.5(3)Freefrom $19/moteams of all sizes
CRM.meStreamline your customer relationships with CRM.me.7.9★★★★★ 4.54(24)Freefrom $35 /User/Monthteams of all sizes

9.8

SpotScore

Zoho CRM - CRM Software

Zoho CRM

Efficiency at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.1

2488 verified reviews

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watch-demo

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What is Zoho CRM?

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...

Read more about Zoho CRM
Free TrialTry Free →

8.7

SpotScore

Efficy CRM - CRM Software

Efficy CRM

Boost sales and productivity with Efficy CRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

55 verified reviews

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watch-demo

Watch Demo

What is Efficy CRM?

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM system includes all the features you need to streamline your operations, improve customer relations, and ...

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Free TrialTry Free →

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8.4

SpotScore

webCRM - CRM Software

webCRM

Streamline your business with webCRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

20 verified reviews

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What is webCRM?

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built to be flexible and scalable, and offers all the functionality of a high-end enterprise solution, yet it ...

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Free TrialTry Free →

8.3

SpotScore

monday sales CRM by monday.com - CRM Software

monday sales CRM by monday.com

Streamline sales and delight customers with Monday Sales CRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

20 verified reviews

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What is monday sales CRM by monday.com?

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage their customer interactions. However, with the evolution of CRM technology, ...

Read more about monday sales CRM by monday.com
Free TrialTry Free →·

monday sales CRM by monday.com offers custom pricing plan

8.0

SpotScore

SalesCRM - CRM Software

SalesCRM

Boost sales and streamline workflows with SalesCRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

3 verified reviews

Add to compare

What is SalesCRM?

SalesCRM is a pipeline management tool for sales teams that need to track deals, manage recurring revenue, and reduce manual data entry in their sales process. It provides reporting to help managers identify pipeline bottlenecks and prioritize opportunities without building custom dashboards. ...

Read more about SalesCRM
Free TrialTry Free →

7.9

SpotScore

CRM.me - CRM Software

CRM.me

Streamline your customer relationships with CRM.me.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

24 verified reviews

Add to compare

What is CRM.me?

CRM.me is the easy, powerful web-based management tool for all your customer relationships. CRM.me lets you to add, update and share information about your customers with ease. Each customer has their own page that is customized to meet the needs of your business. All sales and support teams ...

Read more about CRM.me
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Why each earned a place here

Zoho CRM9.8Best for teams of all sizes

Easy to use with a clear interface requiring minimal technical expertise.

Watch for: Limited scalability and depth for larger businesses with more complex requirements.

Efficy CRM8.7Best for teams of all sizes

Accessible across devices, usable by staff with varying technical expertise.

Watch for: The learning curve can be steep for new users due to the abundance of features and complex interface, often requiring additional training or support to onboard.

webCRM8.4Best for teams of all sizes

Outstanding customer support team, praised for professionalism, knowledge, and responsiveness during demos and setup.

Watch for: Some users mention a learning curve for fully understanding and leveraging the advanced customization options.

monday sales CRM by monday.com8.3Best for teams of all sizes

Drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.

Watch for: Initial learning curve for some users due to feature depth and customization options.

SalesCRM8Best for teams of all sizes

Empowers sales organizations

Watch for: May lack advanced features

CRM.me7.9Best for teams of all sizes

Easy to use

Watch for: Limited advanced features

Why teams look for a Touchpoint alternative

When Touchpoint stops fitting, it's typically for reasons such as:

  • Limited to small/medium businesses
  • May lack advanced features
  • Not suitable for large enterprises
  • Complex for new users

What to focus on in a Touchpoint alternative

Here's how the 6 free alternatives differ where it counts: 6 offer a free tier; paid plans run $9–$35, with Zoho CRM the cheapest entry point; and webCRM is the highest rated at 5★ across 20 reviews.

The logic behind the ranking.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Touchpoint are webCRM (5.0★), monday sales CRM by monday.com (4.6★), Efficy CRM (4.5★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to Touchpoint, prioritize: List Management, Customer Support, Marketing Automation, Referral Tracking, Project Management, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Touchpoint is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Deciding on the right Touchpoint alternative

  • On a budget / just exploring: start with a free tier — Zoho CRM, Efficy CRM and webCRM let you evaluate without paying upfront.
  • If real-user ratings matter most: webCRM has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: Zoho CRM has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Switching from Touchpoint

Replacing Touchpoint is easiest when you plan the data move first. Export your records, confirm the new tool imports them, and verify your key workflows hold. Pilot the switch free, then migrate fully, keeping Touchpoint open as backup until you're settled.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].