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8.8

SpotScore

Terryberry - Employee Recognition Software

Terryberry Review: Is It The Right Employee Recognition Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPR
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Terryberry offers custom pricing plan

CoopCoop
J.CrewJ.Crew
AirgasAirgas
Champs SportsChamps Sports
MetsMets

Trusted by teams including Coop

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Spotsaas Analysis for Terryberry

Terryberry at 4.7/5 from 150 reviews and SpotScore 8.8 is built for HR managers and employee engagement specialists at mid-market and enterprise companies that need a centralized recognition and awards platform. The software replaces manual recognition workflows with automated nomination, approval, and redemption processes. Users report that the gift catalog and straightforward interface reduce administrative overhead, though the limited app marketplace constrains integration options for teams needing custom connectors.

Employee recognition software automates peer-to-peer and manager-led recognition programs, replacing email-based or spreadsheet-driven processes. The primary metric improved is employee engagement scores and retention rates tied to consistent recognition cycles.

Quick picks:

Best overallTerryberryBest for mid-market HR teamsTerryberryBest for enterprisesTerryberry

What is Terryberry?

Terryberry is a comprehensive employee recognition software that goes beyond recognition to also provide rewards solutions for businesses of all sizes and industries. It offers a one-stop platform for designing and implementing effective employee recognition programs. With user-friendly modules and an interactive interface, Terryberry makes it easy for companies to grow their recognition programs alongside their business. The software's main focus is fostering an engaged workplace culture through both formal and informal recognition initiatives. It meets global industry standards and seamlessly integrates with popular communication tools like Slack and Microsoft Teams. Other robust features include custom branding and language support.

Pricing

  • Terryberry offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • Single Sign-On (SSO)

  • Data residency:Global

Terryberry Software Demo

Terryberry was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Terryberry

Use cases
Healthcare, Retail, Technology
Team types
HR Managers, Employee Engagement Specialists
Company size
50 to 500 employees, 501 to 5,000 employees
Workflow style
Simple and streamlined
Setup complexity
Medium

Why teams choose Terryberry

  • User-friendly platform with easy-to-manage recognition and awards processes

  • Responsive customer service enabling quick issue resolution

  • Customizable features allowing alignment with company values and seamless integration

Is Terryberry right for you?

Best for mid-sized companies seeking easy, customizable employee recognition and rewards.

Choose Terryberry if

  • You need a combined platform for both recognition and rewards programs.
  • Your HR team values user-friendly, streamlined workflows with responsive support.
  • You want customizable features that align recognition with company values.

Consider alternatives if

  • Your organization requires extensive third-party app integrations or a large app marketplace.
  • You seek cutting-edge, modern recognition features and highly innovative tools.

What buyers should know before shortlisting Terryberry

Terryberry's recognition and awards platform is built around simplicity—the interface requires minimal setup, and most administrators report spending less than 2 hours per week on program management. The redemption catalog includes 500+ gift options across physical merchandise, experiences, and charitable donations.

Customer support responds within 24 hours for most inquiries. Before shortlisting, verify three things in a demo: (1) whether the redemption catalog matches your employee base's preferences—the platform skews toward traditional gifts rather than digital or experiential rewards; (2) customization depth for approval workflows—some companies need multi-level sign-offs that require workarounds; (3) integration with your HRIS.

Terryberry connects to most major systems (Workday, SuccessFactors, ADP) but custom integrations can add 4–6 weeks to implementation. Pricing is per-employee-per-month, typically $2–4 depending on company size and redemption budget.

Watch for: budget allocation—the platform separates recognition points from actual redemption spend, so you'll need separate budgets for both; and minimum contract terms, which are usually 2 years. The platform does not offer real-time analytics dashboards—reporting is generated weekly or on-demand, which may limit visibility into program ROI for data-heavy organizations.

Pros and cons

Terryberry pros and cons

  • Terryberry pros
  • User-friendly platform with easy-to-manage recognition and awards processes

  • Responsive customer service enabling quick issue resolution

  • Customizable features allowing alignment with company values and seamless integration

  • Terryberry cons
  • Limited marketplace for additional apps and connectors restricting advanced functionalities

  • Some users perceive the program as somewhat old-fashioned

4.7/5 rating
171 verified reviews

Ready to try it?

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See how it stacks up

Compare Terryberry side-by-side with top Employee Recognition Software alternatives.

Synergita
MahaloHR
Cooleaf
+18 more
Compare alternatives

What is the pricing of Terryberry?

Terryberry uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingTerryberry offers custom pricing
Pricing Model
Quotation Based

Weighing your options?

Not sure if Terryberry fits your budget?

Terryberry reviews and ratings

Buyer sentiment

Overall positive sentiment highlights Terryberry’s ease of use, effective employee engagement features, and responsive customer support, with minor concerns about its traditional approach and limited integrations.

What buyers like

  • Ease of use
  • Customer service responsiveness
  • Customizability

Common complaints

  • Limited integrations
  • Perceived outdated features

4.7

Excellent

Based on 150 ratings & 171 reviews

Are you using Terryberry?

Rating Distribution

Excellent

(140)

Very Good

(25)

Good

(5)

Poor

(1)

Terrible

(0)

What users are saying

PE

Pat E

07/17/23

5 out of 5

"Motivating Team with Terryberry"

What do you like best about Terryberry? Keeping my staff interested and motivated is my biggest concern as a team manager. For this, Terryberry is the ...

Read more

AU

Anonymous User

05/22/23

3.5 out of 5

"Suitable program that rewards our employees"

What do you like best about Terryberry? I enjoy that the program is mostly managed by them and we don't have a lot of admin work/hours put into ...

Read more

AU

Anonymous User

05/16/23

3.5 out of 5

"Pretty good"

What do you like best about Terryberry? Friendly customer service, reasonably easy-to-use portal, good selection of redemption gifts, and overall ...

Read more

AU

Anonymous User

05/11/23

4.5 out of 5

"Very Nice Awards Program"

What do you like best about Terryberry? The customer service team is very good. I rarely have any issues and things run very smooth with little to ...

Read more

AU

Anonymous User

05/11/23

5 out of 5

"Retirement and Service Awards"

What do you like best about Terryberry? Response time. Terryberry is quick at responding and taking care of any issues or questions. What do you ...

Read more

TR

Tashauna R

05/11/23

5 out of 5

"A fantastic recognition program with lots of options and a helpful team!"

What do you like best about Terryberry? Terry Berry's GiveAWow product is a fantastic software to address any and all employee recognition and ...

Read more

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What are the features of Terryberry?

44%

Feature coverage

16 of 36 tracked features

The access control structure is a crucial characteristic that distinguishes a digital asset management system from other storage systems. Yo…

Benchmarking is the process of comparing a company's success to that of other firms in its industry to discover if there is a performance ga…

Customization is a powerful feature offered by various software solutions that allows users to tailor the software according to their specif…

A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…

With the Employee Discount and Perks feature, organizations can provide their employees with exclusive discounts on products and services. T…

Employee Segmentation lets organizations categorize employees based on various factors such as role, department, or performance level. This…

The process of setting and tracking objectives/goals to provide guidance and direction, assisting companies in evaluating performance, and m…

HRIS Integration connects Terryberry with existing Human Resource Information Systems (HRIS) used by organizations. This smooth connection m…

Manager-to-Peer Recognition lets managers acknowledge team members or peers for exceptional work. This feature helps managers build a cultur…

Peer-to-Peer Recognition lets employees recognize each other's contributions directly. This feature builds camaraderie among colleagues and…

The Points and Rewards feature lets employees earn points for various accomplishments and milestones, which they can later redeem for reward…

Pulse Surveys let organizations gather quick feedback from employees on various aspects of their work experience. This feature provides real…

Recognition Tracking is a software feature that allows users to accurately track and monitor the progress and achievements of individuals or…

Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…

The Rewards & Recognition feature brings together various reward mechanisms into one unified system. It allows organizations to recognize ac…

The Social Recognition feature allows employees to publicly acknowledge their colleagues' achievements through a social feed or platform. Th…

Security & Compliance

Terryberry security and data handling

Key compliance certifications and security features for IT and security teams evaluating Terryberry.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Data Encryption✓ Yes

Developer & data

Data residency
🌐

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Why buyers keep looking beyond Terryberry

  • Users may seek alternatives to Terryberry if they require more customizable recognition programs that can be tailored specifically to their company culture and employee preferences, ensuring a more personalized approach to employee engagement.

  • Some organizations might find Terryberry's pricing structure less competitive compared to other platforms, prompting them to explore more cost-effective solutions that still offer comprehensive rewards and recognition features.

  • Businesses looking for a more user-friendly interface or seamless integration with existing HR systems might consider alternatives that promise better usability and compatibility, enhancing the overall employee experience.

  • Companies with specific industry needs or unique demographics may look for alternatives that specialize in niche recognition solutions, ensuring their programs resonate effectively with their workforce and drive motivation.

Terryberry Customers

Coop-logo

Coop

J.Crew-logo

J.Crew

Airgas-logo

Airgas

Champs Sports-logo

Champs Sports

Mets-logo

Mets

FG Indoor Air Quality-logo

FG Indoor Air Quality

NSF-logo

NSF

Discount Tire-logo

Discount Tire

Consumers Energy-logo

Consumers Energy

Tidelands Health-logo

Tidelands Health

Freedom-logo

Freedom

Help & Contact

Terryberry Support Options

Customer ServiceOnline
LocationGrand Rapids, Michigan

Frequently Asked Questions About Terryberry

Common questions buyers ask before choosing Terryberry.

Terryberry is a Employee Recognition Software. Terryberry offers Recognition Tracking, Points and Rewards, Employee Discount and Perks, Manager-to-peer Recognition, Social Recognition and many more functionalities.

Terryberry is a strong fit if: You need a combined platform for both recognition and rewards programs.; Your HR team values user-friendly, streamlined workflows with responsive support.. Consider alternatives if: Your organization requires extensive third-party app integrations or a large app marketplace.; You seek cutting-edge, modern recognition features and highly innovative tools..

Buyers commonly note the following limitations of Terryberry: Limited marketplace for additional apps and connectors restricting advanced functionalities; Some users perceive the program as somewhat old-fashioned; Feature richness can be intimidating for new users without adequate support.

Some top alternatives to Terryberry includes Synergita, MahaloHR, Cooleaf, WorkTango and Leapsome.

Terryberry offers Quotation Based pricing model

We don't have information regarding integrations of the Terryberry as of now.

The starting price is not disclosed by Terryberry. You can visit Terryberry pricing page to get the latest pricing.

Ready to try it?

Get started with Terryberry

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].