Guusto Review: Is It The Right Employee Recognition Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
Starts from $2.25 / User / Month when Billed Yearly, also offers free forever plan
Marriott
The Body Shop
Harvard University
Arcteryx
LevisTrusted by many companies including Marriott
Overview
Pricing
Features
Buyer feedback
Alternatives
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What is Guusto?
Guusto is a one-stop platform to create successful HR leaders in your business. Our 60,000+ partner merchant locations enable you to give versatile rewards quickly and without markups. Create recognition programs in minutes and recognize great achievers in real-time. Get your free account today and start sending incentives immediately - no waiting necessary. Bulk orders, scheduled rewards, and stream-lined approvals make the process time-efficient. Plus, our offline delivery option ensures no one is excluded.
Pricing
Starts from $2.25 / User / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Guusto Software Demo
Guusto was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Guusto
- Use cases
- Healthcare, Retail, Hospitality
- Team types
- HR Managers, Employee Engagement Coordinators
- Company size
- 50–1,000 Employee
Why teams choose Guusto
Extensive Reward Network: Guusto partners with over 60,000 global merchants, offering a vast array of reward options for employees to choose from.
Transparent Pricing Model: Guusto operates on a straightforward pricing model where $1 equals $1, with no hidden fees or markups, making it cost-effective for organizations.
Flexible Reward Delivery: The platform supports multiple delivery methods, including digital, SMS, print, and mobile, ensuring accessibility for all employees, regardless of their technological proficiency.
Is Guusto right for you?
What buyers should know before shortlisting Guusto
Guusto provides a flexible platform for employee recognition with a wide range of reward options. Its quick setup and bulk ordering features make it efficient for HR leaders.
Guusto pros and cons
- Guusto pros
Extensive Reward Network: Guusto partners with over 60,000 global merchants, offering a vast array of reward options for employees to choose from.
Transparent Pricing Model: Guusto operates on a straightforward pricing model where $1 equals $1, with no hidden fees or markups, making it cost-effective for organizations.
Flexible Reward Delivery: The platform supports multiple delivery methods, including digital, SMS, print, and mobile, ensuring accessibility for all employees, regardless of their technological proficiency.
- Guusto cons
Limited reporting capabilities may hinder insights.
Dependence on partner merchants for reward options.
Ready to try it?
Get started with Guusto
Try the free plan and upgrade when ready.
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See how it stacks up
Compare Guusto side-by-side with top Employee Recognition Software alternatives.
What is the pricing of Guusto?
Guusto Pricing Plans
Free
Milestones & anniversaries
Send or schedule 1-1000 rewards per order
Web, mobile app & print-outs
Flexible redemption 60,000+ merchants
Insightful detailed reports
Show more +
Essentials
Includes features of Free plan, plus
Allocate budgets to team members for real-time rewards
Visibility through social feeds
Align team around core values
Streamline reward approvals
Show more +
Premium
Includes the features of Essential plan, plus
Single sign-on (SSO)
HRIS Integrations
Cost center group budgets
Proxy capabilities
Show more +
Enterprise
Guusto reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 2491 reviews, with consistently positive feedback.
What buyers like
- Versatile reward options
- Quick setup
- Real-time recognition
Common complaints
- Limited analytics features
- May require merchant partnerships
- User interface could be improved
What users are saying
AU
Anonymous User
06/17/24
"Very convenient to send gift cards to others via Guusto"
What do you like best about Guusto? Fast, Convenient and Reliable online service What do you dislike about Guusto? I don't find any downside to not ...
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CR
Curtis R
06/12/24
"Super Simple"
What do you like best about Guusto? The simplicity of use. Very user friendly. Easy to choose and send rewards to staff. A good number of merchants to ...
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MD
Mark D
06/09/24
"Guusto has been highly enjoyable to use."
What do you like best about Guusto? I have found the Guusto app to be easy to navigate and enjoyable to use. The selection of vendors is diverse to ...
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AU
Anonymous User
06/04/24
"Love Free Stuff"
What do you like best about Guusto? It's easy to select and lots of choices! What do you dislike about Guusto? I don't think there is anything to ...
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SO
Seyi O
05/31/24
"Very personalized experience"
What do you like best about Guusto? I like the availability of varieties of merchants to select from What do you dislike about Guusto? Hmm nothing I ...
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AU
Anonymous User
02/21/24
"easy to use and fast"
What do you like best about Guusto? its a great way to sent recognition and gifts to our staff and colleagues and easily when they are virtual as ...
Read more
What are the features of Guusto?
Access control in Guusto allows administrators to define user roles and permissions, ensuring that individuals have appropriate access to fe…
Benchmarking in Guusto enables organizations to compare their recognition metrics against industry standards or internal goals. This feature…
The content library in Guusto offers a collection of pre-designed templates, messages, and media assets for recognition purposes. This featu…
Customization in Guusto allows organizations to tailor the platform's appearance, messaging, and functionality to reflect their unique brand…
The dashboard in Guusto provides a real-time overview of recognition activities, engagement levels, and reward distributions. This feature o…
Guusto's employee discount and perks feature offers access to exclusive deals and benefits, enhancing the overall value of recognition. This…
Employee segmentation in Guusto allows organizations to categorize employees based on attributes such as department, role, or location. This…
File sharing in Guusto enables users to attach documents, images, or videos to recognition messages, adding context and personalization. Thi…
Goal management in Guusto allows organizations to set, track, and reward progress toward specific objectives. This feature aligns recognitio…
HRIS integration in Guusto enables seamless synchronization with human resource information systems, ensuring accurate and up-to-date employ…
Manager-to-peer recognition in Guusto empowers managers to acknowledge and appreciate the contributions of their team members. This feature…
Peer-to-peer recognition in Guusto encourages employees to recognize and celebrate each other's achievements. This feature promotes a collab…
Points and rewards in Guusto allow employees to earn points for recognized behaviors and redeem them for various rewards. This feature adds…
Recognition tracking in Guusto monitors and records recognition activities, providing insights into who is being recognized, for what action…
Reporting and analytics in Guusto offer detailed insights into recognition patterns, engagement levels, and program effectiveness. This feat…
Rewards and recognition in Guusto combine verbal appreciation with tangible incentives, offering employees a comprehensive acknowledgment of…
Social recognition in Guusto allows employees to publicly acknowledge each other's achievements through shared feeds or internal platforms.…
Guusto security and data handling
Key compliance certifications and security features for IT and security teams evaluating Guusto.
Certifications
Developer & data
Alternatives to Guusto
Why buyers keep looking beyond Guusto
Some users have expressed a desire for a broader selection of rewards beyond gift cards, such as experiences or physical items.
The platform currently lacks automatic updates when a gift card is used, requiring manual tracking, which can be time-consuming.
Users have reported encountering merchants who are no longer available on the platform, leading to confusion during the redemption process.
Some users find the user interface to be confusing, especially when navigating between different sections like gifts and shoutouts.
Transferring admin roles can be cumbersome, particularly when an admin leaves the organization, which may disrupt the continuity of the recognition program.
While printable rewards are available, the platform's offline recognition capabilities are limited, which may not fully support all employees, especially those in remote or non-desk roles.
Guusto Customers
Marriott
The Body Shop
Harvard University
Arcteryx
Levis
Fairmont
Toronto Raptors
Harry Rosen
Carlton Cards
Canada Life
Guusto Support Options
Frequently Asked Questions About Guusto
Common questions buyers ask before choosing Guusto.
Guusto is a Employee Recognition Software. Guusto offers Recognition Tracking, Points and Rewards, Employee Discount and Perks, Manager-to-peer Recognition, Social Recognition and many more functionalities.
Buyers commonly note the following limitations of Guusto: Limited reporting capabilities may hinder insights.; Dependence on partner merchants for reward options.; User interface may not be intuitive for all..
Some top alternatives to Guusto includes MahaloHR, Benefit One, Gratifi, Kudos and HappyPerks.
Guusto offers Freemium, Subscription pricing models
The starting price of Guusto is $2.25/User/Month when Billed Yearly
Ready to try it?
Get started with Guusto
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
