Guusto Review: Is It The Right Employee Recognition Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
Starts from $2.25 / User / Month when Billed Yearly, also offers free forever plan
Marriott
The Body Shop
Harvard University
Arcteryx
LevisTrusted by teams including Marriott
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What is Guusto?
Guusto is a one-stop platform to create successful HR leaders in your business. Our 60,000+ partner merchant locations enable you to give versatile rewards quickly and without markups. Create recognition programs in minutes and recognize great achievers in real-time. Get your free account today and start sending incentives immediately - no waiting necessary. Bulk orders, scheduled rewards, and stream-lined approvals make the process time-efficient. Plus, our offline delivery option ensures no one is excluded.
Pricing
Starts from $2.25 / User / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Guusto Software Demo
Guusto was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Guusto
- Use cases
- Healthcare, Retail, Hospitality
- Team types
- HR Managers, Employee Engagement Coordinators
- Company size
- 50–1,000 Employee
Why teams choose Guusto
Extensive Reward Network: Guusto partners with over 60,000 global merchants, offering a vast array of reward options for employees to choose from.
Transparent Pricing Model: Guusto operates on a straightforward pricing model where $1 equals $1, with no hidden fees or markups, making it cost-effective for organizations.
Flexible Reward Delivery: The platform supports multiple delivery methods, including digital, SMS, print, and mobile, ensuring accessibility for all employees, regardless of their technological proficiency.
Is Guusto right for you?
What buyers should know before shortlisting Guusto
Guusto provides a flexible platform for employee recognition with a wide range of reward options. Its quick setup and bulk ordering features make it efficient for HR leaders.
Guusto pros and cons
- Guusto pros
Extensive Reward Network: Guusto partners with over 60,000 global merchants, offering a vast array of reward options for employees to choose from.
Transparent Pricing Model: Guusto operates on a straightforward pricing model where $1 equals $1, with no hidden fees or markups, making it cost-effective for organizations.
Flexible Reward Delivery: The platform supports multiple delivery methods, including digital, SMS, print, and mobile, ensuring accessibility for all employees, regardless of their technological proficiency.
- Guusto cons
Limited reporting capabilities may hinder insights.
Dependence on partner merchants for reward options.
Ready to try it?
Get started with Guusto
Try the free plan and upgrade when ready.
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See how it stacks up
Compare Guusto side-by-side with top Employee Recognition Software alternatives.
What is the pricing of Guusto?
Guusto Pricing Plans
Free
Milestones & anniversaries
Send or schedule 1-1000 rewards per order
Web, mobile app & print-outs
Flexible redemption 60,000+ merchants
Insightful detailed reports
Show more +
Essentials
Includes features of Free plan, plus
Allocate budgets to team members for real-time rewards
Visibility through social feeds
Align team around core values
Streamline reward approvals
Show more +
Premium
Includes the features of Essential plan, plus
Single sign-on (SSO)
HRIS Integrations
Cost center group budgets
Proxy capabilities
Show more +
Enterprise
Weighing your options?
Not sure if Guusto fits your budget?
Guusto reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 2491 reviews, with consistently positive feedback.
What buyers like
- Versatile reward options
- Quick setup
- Real-time recognition
Common complaints
- Limited analytics features
- May require merchant partnerships
- User interface could be improved
Are you using Guusto?
What users are saying
AU
Anonymous User
06/17/24
"Very convenient to send gift cards to others via Guusto"
What do you like best about Guusto? Fast, Convenient and Reliable online service What do you dislike about Guusto? I don't find any downside to not ...
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CR
Curtis R
06/12/24
"Super Simple"
What do you like best about Guusto? The simplicity of use. Very user friendly. Easy to choose and send rewards to staff. A good number of merchants to ...
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MD
Mark D
06/09/24
"Guusto has been highly enjoyable to use."
What do you like best about Guusto? I have found the Guusto app to be easy to navigate and enjoyable to use. The selection of vendors is diverse to ...
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AU
Anonymous User
06/04/24
"Love Free Stuff"
What do you like best about Guusto? It's easy to select and lots of choices! What do you dislike about Guusto? I don't think there is anything to ...
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SO
Seyi O
05/31/24
"Very personalized experience"
What do you like best about Guusto? I like the availability of varieties of merchants to select from What do you dislike about Guusto? Hmm nothing I ...
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AU
Anonymous User
02/21/24
"easy to use and fast"
What do you like best about Guusto? its a great way to sent recognition and gifts to our staff and colleagues and easily when they are virtual as ...
Read more
- See if Guusto fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Guusto?
Guusto lets administrators define user roles and permissions, giving individuals appropriate access to features and data. This protects sens…
Benchmarking in Guusto lets organizations compare their recognition metrics against industry standards or internal goals. This feature provi…
The Content Library feature is a powerful tool designed to help users manage, organize, and access a vast array of digital content in one ce…
Customization is a powerful feature offered by various software solutions that allows users to tailor the software according to their specif…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Guusto's employee discount and perks feature provides access to exclusive deals and benefits, adding value to recognition. This functionalit…
Guusto lets organizations categorize employees based on attributes such as department, role, or location. This feature allows targeted recog…
Guusto lets users attach documents, images, or videos to recognition messages, adding context and personalization. This feature improves the…
Goal management in Guusto allows organizations to set, track, and reward progress toward specific objectives. This feature aligns recognitio…
Guusto's HRIS integration allows smooth synchronization with human resource information systems, maintaining accurate and current employee d…
Manager-to-peer recognition in Guusto lets managers acknowledge and appreciate their team members' contributions. This feature builds a cult…
Peer-to-peer recognition in Guusto lets employees recognize and celebrate each other's achievements. This feature builds a collaborative and…
Points and rewards in Guusto let employees earn points for recognized behaviors and redeem them for various rewards. This feature adds a gam…
Recognition tracking in Guusto monitors and records recognition activities, providing insights into who is being recognized, for what action…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
Guusto combines verbal appreciation with tangible incentives like gift cards and experiences to acknowledge employee contributions. The cust…
Guusto lets employees publicly acknowledge each other's achievements through shared feeds or internal platforms. This visibility amplifies r…
Guusto security and data handling
Key compliance certifications and security features for IT and security teams evaluating Guusto.
Certifications
Developer & data
Alternatives to Guusto
Why buyers keep looking beyond Guusto
Reward catalog limited to gift cards — teams wanting experiences or merchandise need third-party integrations
Manual tracking required when gift cards are redeemed; no automatic ledger updates
Merchant availability not updated in real time — redemptions fail against inactive vendors
Navigation between gifts and shoutouts sections creates friction for new users
Admin role transfers lack automation — leadership changes require manual reassignment to maintain program continuity
Offline recognition tools are minimal — remote and non-desk employees have fewer redemption options
Guusto Customers
Marriott
The Body Shop
Harvard University
Arcteryx
Levis
Fairmont
Toronto Raptors
Harry Rosen
Carlton Cards
Canada Life
Guusto Support Options
Frequently Asked Questions About Guusto
Common questions buyers ask before choosing Guusto.
Guusto is a Employee Recognition Software. Guusto offers Recognition Tracking, Points and Rewards, Employee Discount and Perks, Manager-to-peer Recognition, Social Recognition and many more functionalities.
Buyers commonly note the following limitations of Guusto: Limited reporting capabilities may hinder insights.; Dependence on partner merchants for reward options.; User interface may not be intuitive for all..
Some top alternatives to Guusto includes MahaloHR, Benefit One, Gratifi, Kudos and HappyPerks.
Guusto offers Freemium, Subscription pricing models
The starting price of Guusto is $2.25/User/Month when Billed Yearly
Ready to try it?
Get started with Guusto
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
