8.5
SpotScore
Top 10 Second CRM Alternatives 2026
Unleash your team's potential for customer success.
Main Features
- Call Logging
- Contact Management
- Customer Support
- Lead Scoring
Pricing
Starts from $4.25/User/Month when Billed Yearly
Second CRM is a CRM Software platform with a user rating of 3.5★ based on 2 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted CRM Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Second CRM vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Second CRM Current | CRM Software | $4.25 | 3.5 ★ | ✗ No |
 Bigin by Zoho CRM | CRM Software | $7 | 4.6 ★ | ✓ Yes |
 Creatio CRM | CRM Software | $40 | No reviews | ✗ No |
 CloudCC CRM | CRM Software | $5 | 4.3 ★ | ✓ Yes |
 Freshsales | CRM Software | $9 | 4.7 ★ | ✓ Yes |
 edge CRM | CRM Software | Free trial | 4.5 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Second CRM alternatives as of November 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.0
SpotScore
Bigin by Zoho CRM — from $7 · 4.6★
RECOMMENDED
Streamline your sales and build better relationships.
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What is Bigin by Zoho CRM?
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day without extensive onboarding. Direct integrations are largely limited to ...
Read moreCommon Features
-
Quotes (Proposals)
-
List Management
-
Customer Support
+ 6 more
Unique Features
-
Referral Tracking
Pricing
Free Trial available, Try Now
Starts from $7/User/Month when Billed Yearly, also offers free forever plan
Creatio CRM — from $40
The Best Overall
AI-Native No-Code CRM & Workflow Automation Platform
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What is Creatio CRM?
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, customer service, and operational workflows with flexible process design ...
Read moreCommon Features
-
Contact Management
-
Marketing Automation
-
Project Management
+ 5 more
Unique Features
-
Account Management
-
Lead Management
-
Opportunity Management
+ 67 more
Pricing
Starts from $40/user/month when Billed Yearly
8.5
SpotScore
CloudCC CRM — from $5 · 4.25★
Streamline your customer relationships effortlessly.
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What is CloudCC CRM?
CloudCC is a cloud based Customer Relationship Management (CRM) Software that takes care of day to day customer experience management. It's easy-to-use interface saves time, effort and resources. Integrated bug-tracking functionality makes sure no customer tickets go unattended. One click ...
Read moreWhat reviewers like about CloudCC CRM
- Being cloud-based, CloudCC allows easy access from anywhere, enhancing remote collaboration.
- The interface simplifies daily CRM tasks, saving time and effort for users.
- The integrated bug-tracking feature ensures no customer tickets are overlooked, promoting better customer service
Where CloudCC CRM falls short
- Analytics and reporting features may not be as advanced as other CRM solutions.
- Integrating with third-party tools could be challenging for some businesses.
Common Features
-
Quotes (Proposals)
-
List Management
-
Customer Support
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $5/User/Month when Billed Yearly
9.3
SpotScore
Freshsales — from $9 · 4.69★
Streamline your sales process with Freshsales.
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What is Freshsales?
Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP of Freshsales is it helps you find, qualify, manage and close leads ...
Read moreWhat reviewers like about Freshsales
- Customer support responds quickly and provides dedicated onboarding assistance.
- Centralizes customer data and interaction history in one CRM platform.
- Interface works for users across varying technical skill levels.
Where Freshsales falls short
- System lags and delays occur in report generation and real-time data updates.
- Web form automation and graphical reporting have feature gaps.
- New users may require training and setup time due to the range of available features.
Common Features
-
Quotes (Proposals)
-
List Management
-
Customer Support
+ 6 more
Unique Features
-
Referral Tracking
Pricing
Free Trial available, Try Now
Starts from $9/user/month when yearly, also offers free forever plan
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8.3
SpotScore
edge CRM — 4.53★
Streamline your sales and strengthen customer connections.
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What is edge CRM?
edge CRM is a sales and service CRM for business managers and sales reps at mid-sized companies that need real-time visibility into their pipeline, daily activities, and team performance. It combines lead tracking, proposal generation, AI-driven forecasting, and team communication features so ...
Read moreWhat reviewers like about edge CRM
- Accessible interface built for daily sales activities without steep onboarding.
- Tracks leads, opportunities, and sales data to support planning and decision-making.
- Adapts to various business processes including complex workflows.
Where edge CRM falls short
- Customization requires detailed requirements communication, which can cause project delays.
- Some advanced features carry a learning curve for new users.
- Integration with external systems is limited, and features like inventory or HR management are absent in some configurations.
Common Features
-
Quotes (Proposals)
-
List Management
-
Customer Support
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
edge CRM offers custom pricing plan
8.3
SpotScore
Adsoup — from $5 · 3.33★
Streamline your sales and marketing efforts with Adsoup.
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What is Adsoup?
Adsoup is a SaaS web based on line application for small to large size businesses that use Sales and Marketing Automation as a daily process of support to improve their sales results, increase revenue and grow their business in an easy and flexible manner. Adsoup provides you with the minimum ...
Read moreWhat reviewers like about Adsoup
- Sales and marketing automation
- Flexible for various business sizes
- User-friendly interface
Where Adsoup falls short
- Limited advanced features
- May require additional training
- Basic reporting capabilities
Common Features
-
List Management
-
Customer Support
-
Marketing Automation
+ 5 more
Unique Features
No unique features
Pricing
Starts from $5/Month, also offers free forever plan
8.6
SpotScore
Simply CRM — from $15 · 4.94★
Transforming customer connections, powering your business.
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What is Simply CRM?
Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer data to support relationship management and sales growth.
Read moreWhat reviewers like about Simply CRM
- Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations.
- It efficiently tracks and manages both internal and external customer interactions, improving relationship management.
- The platform is user-friendly, making it accessible even for teams with minimal technical experience.
Where Simply CRM falls short
- Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations.
- May have limited integration with third-party tools and other business systems.
- While user-friendly, the platform may not offer as much customization flexibility as other high-end CRMs.
Common Features
-
Quotes (Proposals)
-
List Management
-
Customer Support
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly
9.1
SpotScore
PlanPlus Online — from $12 · 4.61★
Maximize your customer relationships with ease.
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What is PlanPlus Online?
PlanPlus Online is a CRM and productivity planning tool for professionals and organizations that apply Franklin Covey time-management principles to their work. It combines contact and deal management with task prioritization, goal setting, and calendar coordination, merging CRM and personal ...
Read moreWhat reviewers like about PlanPlus Online
- Full integration of features such as tasks, calendars, CRM, and project management in one platform, boosting productivity.
- Grounded in Franklin Covey's principles, allowing users to align professional and personal goals.
- Highly customizable to individual or team needs, adaptable for diverse industries and roles.
Where PlanPlus Online falls short
- The interface can feel outdated or unintuitive, necessitating significant upfront time and effort to learn its full functionality.
- Users from non-U.S. regions face inconvenience due to the lack of support for non-U.S. date formats.
- Syncing issues occasionally arise, particularly between mobile devices, Outlook, and the platform.
Common Features
-
Quotes (Proposals)
-
List Management
-
Customer Support
+ 5 more
Unique Features
-
Referral Tracking
Pricing
Free Trial available, Try Now
Starts from $12/Month when Billed Yearly
8.3
SpotScore
monday sales CRM by monday.com — from $12 · 4.6★
Streamline sales and delight customers with Monday Sales CRM.
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What is monday sales CRM by monday.com?
Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage their customer interactions. However, with the evolution of CRM technology, ...
Read moreWhat reviewers like about monday sales CRM by monday.com
- Drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.
- High-quality graphic design and organized color schemes, enhancing visual appeal and usability.
- Efficient task management through features like assigning tasks, monitoring progress, and organizing boards.
Where monday sales CRM by monday.com falls short
- Initial learning curve for some users due to feature depth and customization options.
- Lack of functionality for creating subtasks, limiting advanced task breakdowns compared to competitors like Asana.
- Some features may feel incomplete, such as no dedicated support for personal use outside organizational needs.
Common Features
-
List Management
-
Customer Support
-
Marketing Automation
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $12/user/month when yearly
8.1
SpotScore
Sun Bear CRM — from $199 · 5★
Streamline your customer relationships and improve sales.
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What is Sun Bear CRM?
Sun Bear CRM is an affordable CRM for small businesses that need to keep sales and support teams organized around lead follow-up and customer contact without complex configuration. It focuses on tracking who to contact and when rather than offering a broad feature set, keeping the tool ...
Read moreWhat reviewers like about Sun Bear CRM
- Affordable pricing
- User-friendly design
- Great for small businesses
Where Sun Bear CRM falls short
- Limited features for larger teams
- Basic reporting capabilities
- Less suitable for complex sales processes
Common Features
-
List Management
-
Customer Support
-
Marketing Automation
+ 4 more
Unique Features
No unique features
Pricing
Starts from $199/Month
The main Second CRM competitors
Across CRM Software, 10 products compete directly with Second CRM. The strongest overlap is with Bigin by Zoho CRM, Creatio CRM and CloudCC CRM. Each is compared against Second CRM on rating, pricing and feature coverage below.
Tools similar to Second CRM
Searches for "sites like Second CRM" and "apps like Second CRM" land on the same set of options as "Second CRM alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each option earned its place
Being cloud-based, CloudCC allows easy access from anywhere, enhancing remote collaboration.
Watch for: Analytics and reporting features may not be as advanced as other CRM solutions.
Customer support responds quickly and provides dedicated onboarding assistance.
Watch for: System lags and delays occur in report generation and real-time data updates.
Accessible interface built for daily sales activities without steep onboarding.
Watch for: Customization requires detailed requirements communication, which can cause project delays.
Sales and marketing automation
Watch for: Limited advanced features
Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations.
Watch for: Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations.
Full integration of features such as tasks, calendars, CRM, and project management in one platform, boosting productivity.
Watch for: The interface can feel outdated or unintuitive, necessitating significant upfront time and effort to learn its full functionality.
Drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.
Watch for: Initial learning curve for some users due to feature depth and customization options.
Affordable pricing
Watch for: Limited features for larger teams
Why teams look for a Second CRM alternative
When teams go looking for a Second CRM alternative, it's often because of issues like these:
- Initial setup may be time-consuming for larger teams or businesses with complex workflows.
- New users may experience a learning curve when first getting started with the platform.
- While useful, advanced customization might be limited without technical expertise.
How to evaluate a Second CRM alternative
Here's what the data says about these 10 CRM software alternatives: 8 offer a free tier; and Sun Bear CRM is the highest rated at 5★ across 2 reviews.
How we put this in order.
Which Second CRM Alternative Is Right for You?
- If you need a free or low-cost option: Bigin by Zoho CRM — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Sun Bear CRM — holds the highest user rating (5.0★) among Second CRM alternatives.
- If you want a mid-range option: Adsoup — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
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A step-by-step CRM software migration checklist so you can move off Second CRM without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
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Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to Second CRM for CRM Software are Sun Bear CRM (5.0★), Simply CRM (4.9★), Freshsales (4.7★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to Second CRM, prioritize: Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best CRM Software tools are SalesRabbit, Agentforce Sales (formerly Salesforce Sales Cloud), Zoho CRM. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Second CRM starts from $4.25 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply Second CRM is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
Second CRM has a rating of 3.5. 8 alternatives — including Bigin by Zoho CRM and CloudCC CRM — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].