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Best Second CRM Alternatives: 12 Compared, With Free Options (2026)

Explore 12 alternatives to Second CRM, vetted by our editors with real user reviews, pricing, and feature comparisons.

Second CRM alternatives: the 12 best options at a glance

Quick answer

Need a Second CRM alternative fast? Consider Freshsales, PlanPlus Online and Simply CRM. Freshsales holds the top SpotScore (9.3) with a 4.69★ rating. The full comparison of all 12 on score, rating, and price is below.

Second CRM works for plenty of teams, but it isn't the only choice. If price, features, or the learning curve are pushing you to switch, these 12 CRM software free alternatives are the strongest replacements. We rank by SpotScore, a blend of real-user satisfaction and market presence, alongside ratings and pricing. Start with the table, then read each breakdown.

ProductSpotScoreRatingPricingBest for
FreshsalesStreamline your sales process with Freshsales.9.3★★★★★ 4.69(536)Freefrom $9 /user/monthteams of all sizes
PlanPlus OnlineMaximize your customer relationships with ease.9.1★★★★★ 4.61(33)Freefrom $12/moteams of all sizes
Simply CRMTransforming customer connections, powering your business.8.6★★★★★ 4.94(121)Freefrom $15 /User/Monthteams of all sizes
Livespace CRMStreamline your relationships for ultimate success.8.6★★★★☆ 4.4(20)Freefrom $17 /User/Monthteams of all sizes
CloudCC CRMStreamline your customer relationships effortlessly.8.5★★★★☆ 4.25(2)Freefrom $5 /User/Monthteams of all sizes
edge CRMStreamline your sales and strengthen customer connections.8.3★★★★★ 4.53(27)FreeFree Trial · Quotation Basedteams of all sizes
monday sales CRM by monday.comStreamline sales and delight customers with Monday Sales CRM.8.3★★★★★ 4.6(20)Freefrom $12 /user/monthteams of all sizes
Indydesk SalesStreamline your sales process with Indydisk Sales.8★★★★★ 4.5(2)Freefrom $9.99 /User/Monthteams of all sizes
Bigin by Zoho CRMStreamline your sales and build better relationships.9★★★★★ 4.6(294)FreeFree Trial · Freemium · Subscriptionsmall businesses
SalesRabbitBoost your sales with streamlined contact management.9.8★★★★★ 4.61(309)FreeFree Trial · Subscriptionteams of all sizes
Agentforce Sales (formerly Salesforce Sales Cloud)AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting9.8★★★★★ 4.55(710)FreeFree Trial · Subscriptionteams of all sizes
Zoho CRMEfficiency at your fingertips.9.8★★★★☆ 4.14(2488)FreeFree Trial · Freemium · Subscriptionteams of all sizes

9.3

SpotScore

Freshsales - CRM Software

Freshsales

Streamline your sales process with Freshsales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

536 verified reviews

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What is Freshsales?

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP of Freshsales is it helps you find, qualify, manage and close leads ...

Read more about Freshsales
Free TrialTry Free →

9.1

SpotScore

PlanPlus Online - CRM Software

PlanPlus Online

Maximize your customer relationships with ease.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

33 verified reviews

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What is PlanPlus Online?

PlanPlus Online is a CRM and productivity planning tool for professionals and organizations that apply Franklin Covey time-management principles to their work. It combines contact and deal management with task prioritization, goal setting, and calendar coordination, merging CRM and personal ...

Read more about PlanPlus Online
Free TrialTry Free →

8.6

SpotScore

Simply CRM - CRM Software

Simply CRM

Transforming customer connections, powering your business.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.9

121 verified reviews

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What is Simply CRM?

Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer data to support relationship management and sales growth.

Read more about Simply CRM
Free TrialTry Free →·

Simply CRM offers custom pricing plan

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8.6

SpotScore

Livespace CRM - CRM Software

Livespace CRM

Streamline your relationships for ultimate success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

20 verified reviews

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What is Livespace CRM?

Livespace CRM is an easy-to-use, low-cost Customer Relationship Management (CRM) system that empowers you to organize all of your information into a single integrated source. Livespace CRM combines software and consulting expertise to help you successfully manage your customers, contacts, ...

Read more about Livespace CRM
Free TrialTry Free →

8.5

SpotScore

CloudCC CRM - CRM Software

CloudCC CRM

Streamline your customer relationships effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

2 verified reviews

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What is CloudCC CRM?

CloudCC is a cloud based Customer Relationship Management (CRM) Software that takes care of day to day customer experience management. It's easy-to-use interface saves time, effort and resources. Integrated bug-tracking functionality makes sure no customer tickets go unattended. One click ...

Read more about CloudCC CRM
Free Trial

8.3

SpotScore

edge CRM - CRM Software

edge CRM

Streamline your sales and strengthen customer connections.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

27 verified reviews

Add to compare

What is edge CRM?

edge CRM is a sales and service CRM for business managers and sales reps at mid-sized companies that need real-time visibility into their pipeline, daily activities, and team performance. It combines lead tracking, proposal generation, AI-driven forecasting, and team communication features so ...

Read more about edge CRM
Free Trial·

edge CRM offers custom pricing plan

8.3

SpotScore

monday sales CRM by monday.com - CRM Software

monday sales CRM by monday.com

Streamline sales and delight customers with Monday Sales CRM.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

20 verified reviews

Add to compare

What is monday sales CRM by monday.com?

Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage their customer interactions. However, with the evolution of CRM technology, ...

Read more about monday sales CRM by monday.com
Free TrialTry Free →·

monday sales CRM by monday.com offers custom pricing plan

8.0

SpotScore

Indydesk Sales - CRM Software

Indydesk Sales

Streamline your sales process with Indydisk Sales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

2 verified reviews

Add to compare

What is Indydesk Sales?

Indydisk Sales is an industry leader in Cloud-based Customer Relationship Management (CRM) Software. It offers a robust set of sales tools, which allows sales professionals to work more efficiently. The software features workflow management, marketing automation, pipeline analysis and ...

Read more about Indydesk Sales
Free Trial·

Indydesk Sales offers custom pricing plan

9.0

SpotScore

Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM

The Best Overall

Streamline your sales and build better relationships.

Best for: SMB teams

4.6

294 verified reviews

Add to compare

What is Bigin by Zoho CRM?

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day without extensive onboarding. Direct integrations are largely limited to ...

Read more about Bigin by Zoho CRM
Free TrialTry Free →·

Starts from $7/User/Month when Billed Yearly, also offers free forever plan

9.8

SpotScore

SalesRabbit - Contact Management Software

SalesRabbit

Boost your sales with streamlined contact management.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

309 verified reviews

Add to compare

What is SalesRabbit?

SalesRabbit is a contact management software that helps sales teams organize and sell more effectively. The contact info of a prospect is one of the most important elements while selling to them. SalesRabbit acts as the middleman to manage sales process and streamline workflow, making it easy ...

Read more about SalesRabbit
Free TrialTry Free →·

Starts from $25/User/Month when Billed Yearly

9.8

SpotScore

Salesforce - CRM Software

Agentforce Sales (formerly Salesforce Sales Cloud)

AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

710 verified reviews

Add to compare

watch-demo

Watch Demo

What is Agentforce Sales (formerly Salesforce Sales Cloud)?

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Salesforce's suite of autonomous AI agents that prospect, answer rep ...

Read more about Agentforce Sales (formerly Salesforce Sales Cloud)
Free TrialTry Free →·

Starts from $25/user/month when monthly

9.8

SpotScore

Zoho CRM - CRM Software

Zoho CRM

Efficiency at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.1

2488 verified reviews

Add to compare

watch-demo

Watch Demo

What is Zoho CRM?

Zoho CRM is an intuitive and powerful customer relationship management solution designed to enhance business workflows and improve collaboration. With its user-friendly interface and drag-and-drop functionality, it simplifies data sharing within organizations and with customers, ensuring ...

Read more about Zoho CRM
Free TrialTry Free →·

Starts from $9/user/month when yearly, also offers free forever plan

The main Second CRM competitors

Across CRM Software, 12 products compete directly with Second CRM. The strongest overlap is with Freshsales, PlanPlus Online and Simply CRM. Each is compared against Second CRM on rating, pricing and feature coverage below.

Tools similar to Second CRM

Searches for "sites like Second CRM" and "apps like Second CRM" land on the same set of options as "Second CRM alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each option earned its place

Freshsales9.3Best for teams of all sizes

Customer support responds quickly and provides dedicated onboarding assistance.

Watch for: System lags and delays occur in report generation and real-time data updates.

PlanPlus Online9.1Best for teams of all sizes

Full integration of features such as tasks, calendars, CRM, and project management in one platform, boosting productivity.

Watch for: The interface can feel outdated or unintuitive, necessitating significant upfront time and effort to learn its full functionality.

Simply CRM8.6Best for teams of all sizes

Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations.

Watch for: Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations.

Livespace CRM8.6Best for teams of all sizes

Accessible to users without technical backgrounds.

Watch for: Lacks some advanced functionalities found in more premium CRM systems.

CloudCC CRM8.5Best for teams of all sizes

Being cloud-based, CloudCC allows easy access from anywhere, enhancing remote collaboration.

Watch for: Analytics and reporting features may not be as advanced as other CRM solutions.

edge CRM8.3Best for teams of all sizes

Accessible interface built for daily sales activities without steep onboarding.

Watch for: Customization requires detailed requirements communication, which can cause project delays.

monday sales CRM by monday.com8.3Best for teams of all sizes

Drag-and-drop interface and simple design, making it user-friendly and accessible even for novices.

Watch for: Initial learning curve for some users due to feature depth and customization options.

Indydesk Sales8Best for teams of all sizes

Robust sales tools

Watch for: Complex setup process

Bigin by Zoho CRM9Best for small businesses

Simple design with a short learning curve — accessible for non-technical users.

Watch for: Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

SalesRabbit9.8Best for teams of all sizes

Streamlines daily workflow and enhances productivity by offering a wide range of features.

Watch for: Initial overwhelm due to the abundance of features, requiring time to explore and understand the full potential.

Agentforce Sales (formerly Salesforce Sales Cloud)9.8Best for teams of all sizes

Highly customizable, allowing businesses to tailor processes and workflows to their specific needs.

Watch for: Licensing costs are high, with additional charges for features, making it less accessible for small businesses or startups.

Zoho CRM9.8Best for teams of all sizes

Easy to use with a clear interface requiring minimal technical expertise.

Watch for: Limited scalability and depth for larger businesses with more complex requirements.

Why teams look for a Second CRM alternative

When teams go looking for a Second CRM alternative, it's often because of issues like these:

  • Initial setup may be time-consuming for larger teams or businesses with complex workflows.
  • New users may experience a learning curve when first getting started with the platform.
  • While useful, advanced customization might be limited without technical expertise.

How to evaluate a Second CRM alternative

Here's what the data says about these 12 CRM software free alternatives: 12 offer a free tier; paid plans run $5–$17, with CloudCC CRM the cheapest entry point; and Simply CRM is the highest rated at 4.94★ across 121 reviews.

How we put this in order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Second CRM are Simply CRM (4.9★), Freshsales (4.7★), PlanPlus Online (4.6★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Second CRM, prioritize: Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Second CRM starts from $4.25 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Second CRM is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to land on the right Second CRM alternative

  • On a budget / just exploring: start with a free tier — Freshsales, PlanPlus Online and Simply CRM let you evaluate without paying upfront.
  • If real-user ratings matter most: Simply CRM has the strongest star rating (4.94★) among the options with verified reviews.
  • Want the safest pick: Freshsales has the highest Spotsaas Score (9.3) in this list — a strong default if you're unsure.

Ready to leave Second CRM?

Getting off Second CRM cleanly comes down to preparation. Export everything, verify the new tool can import it, and check feature parity for your day-to-day work. Run a small pilot first, then migrate fully, keeping Second CRM as backup until you're done. Free trials above lower the risk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].