Which is better, Bigin by Zoho CRM or Second CRM?

Bigin by Zoho CRM edges out Second CRM based on user ratings across 119 reviews. That said, the best pick depends on your workflow — Second CRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Bigin by Zoho CRM and Second CRM?

Key differences between Bigin by Zoho CRM and Second CRM include pricing (Bigin by Zoho CRM starts at $7 vs Second CRM at $4.25); target audience (Bigin by Zoho CRM targets Small Business while Second CRM serves Large Enterprises); free trial availability (Bigin by Zoho CRM offers one, Second CRM does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Bigin by Zoho CRM and Second CRM offer a Free trial?

Bigin by Zoho CRM offers Free Trial, but Second CRM does not.

Who are the typical users of Bigin by Zoho CRM?

Bigin by Zoho CRM is designed for Small Business.

Who are the typical users of Second CRM?

Second CRM is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Bigin by Zoho CRM and Second CRM?

Pricing for Bigin by Zoho CRM starts at $7/User/Month, whereas Second CRM starts at $4.25/User/Month.

What are the best alternatives to Bigin by Zoho CRM?

Some top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

What are the best alternatives to Second CRM?

Some top alternatives to Second CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Bigin by Zoho CRM vs Second CRM Comparison

Last updated: May 20, 2026

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Second CRM

3.5(2 reviews)

Starting at $4.25 /User/Month

Large Enterprises
Medium Business

Second CRM Software provides your team with a single view of customer data and a common language for customer relationships. With one-click access to contextually relevant information across all channels, Second CRM help…

View Pricing Read Reviews

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

Bigin by Zoho CRM vs Second CRM — at a glance

Feature	Bigin by Zoho CRM	Second CRM
Rating	4.3 / 5	3.5 / 5
Reviews	119	2
Starting price	$7 /User/Month	$4.25 /User/Month
Free trial	Yes	No
Free version	No	No
Best for	Small Business	Large Enterprises, Medium Business, Small Business
Category	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud
API	Available	—
Support modes	Business Hours, Online	Online
Certifications	—	SOC 2
Data residency	Global	US

Key differences between Bigin by Zoho CRM and Second CRM

Pricing: Bigin by Zoho CRM starts at $7 /User/Month, while Second CRM starts at $4.25 /User/Month.
Free trial: Bigin by Zoho CRM offers a free trial; Second CRM does not.
Target audience: Bigin by Zoho CRM is built for Small Business, while Second CRM targets Large Enterprises and Medium Business.
User satisfaction: Bigin by Zoho CRM scores higher with a 4.3-star average.
Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Second CRM supports SaaS/Web/Cloud.

Bigin by Zoho CRM vs Second CRM — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Bigin by Zoho CRM (279) Visit website Visit Website *sponsored	Second CRM (2) Talk to an expert Talk to an expert

Free PDF comparison

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Second CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM typically suits Small Business. Second CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM	Second CRM Software provides your team with a single view of customer data and a common language for customer relationships. With one-click access to contextually relevant information ... Read More about Second CRM
Entry Level Pricing	Starts from $7 , Billed Yearly	Starts from $4.25 , Billed Yearly
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score What's this? ↗	9.0/10	8.5/10
User Ratings Based on verified Spotsaas reviews	4.3 (119)	3.5 (2)
	Visit website	Get pricing help

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How do Bigin by Zoho CRM and Second CRM Compare on Features?

Total Features	10 Features	9 Features
Unique Features	No unique features	No unique features
	Visit website	Get Quote

Compare Bigin by Zoho CRM and Second CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$7 , Billed Yearly	$4.25 , Billed Yearly
Pricing Plans	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +	Second CRM Foundation Get Started Centralize Customer Database Plan and Track Customer interactions Calendaring and Reminders Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Visit Website	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	—	✓ Yes
HIPAA	✗ No	✗ No
Single Sign-On (SSO)	—	✓ Yes
Multi-Factor Auth (MFA)	—	✓ Yes
Audit Logs	—	✓ Yes
Data Residency	🌐 Global	🇺🇸 US

Bigin by Zoho CRM User Reviews & Rating Comparison

User Ratings	4.3 (based on 119 reviews)	3.5 (based on 2 reviews)
Rating Distribution	204 66 7 1 1	0 2 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.	Buyer sentiment Buyer sentiment is mixed to positive across 2 reviews, with clear strengths and a few common watchouts. What buyers like Second CRM provides a single view of all customer data, improving decision-making and workflow. Teams can work with a common language, enhancing collaboration and efficiency. Quick access to contextually relevant information makes it easier to serve customers. Common complaints Initial setup may be time-consuming for larger teams or businesses with complex workflows. New users may experience a learning curve when first getting started with the platform. While useful, advanced customization might be limited without technical expertise.
Pros and Cons	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.	Offers a comprehensive view of customer interactions. Facilitates better communication among team members. Contextual insights drive informed decision-making. Customization may be limited for specific needs. New users might find it complex initially.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Antech Microsystem Pvt.Ltd Investacc Hire	McDonald's Malaysiakini MDEC

Media and Screenshots

Screenshots	1 Screenshots	No screenshots available.
Videos	2 Videos	1 Videos

Top Alternatives to Bigin by Zoho CRM and Second CRM in 2026

Alternatives	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1

Frequently asked questions

Which is better, Bigin by Zoho CRM or Second CRM?: Bigin by Zoho CRM edges out the other on user ratings (4.3 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Bigin by Zoho CRM and Second CRM offer a free trial?: Bigin by Zoho CRM offers a free trial. Second CRM does not.
What is the starting price of Bigin by Zoho CRM vs Second CRM?: Bigin by Zoho CRM starts at $7 /User/Month. Second CRM starts at $4.25 /User/Month.
What are the top alternatives to Bigin by Zoho CRM?: Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
What are the top alternatives to Second CRM?: Top alternatives to Second CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Bigin by Zoho CRM vs Second CRM Comparison

Bigin by Zoho CRM

Second CRM

Bigin by Zoho CRM vs Second CRM — at a glance

Key differences between Bigin by Zoho CRM and Second CRM

Bigin by Zoho CRM vs Second CRM — find the better fit before you commit.

Bigin by Zoho CRM

Second CRM

Download this Bigin by Zoho CRM vs Second CRM comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do Bigin by Zoho CRM and Second CRM Compare on Features?

Compare Bigin by Zoho CRM and Second CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Bigin by Zoho CRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Bigin by Zoho CRM and Second CRM in 2026

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Frequently asked questions