9.8
Spot Score
Streamline incident management with PagerDuty.
User Ratings
Main Features
Pricing
Starts from $10
Free Trial available
Showing 1-4 out of 4
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8.1
Spot Score
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Product Description
YetiCloud facilitates Incident Management by providing a cloud-based, geospatially-aware tool for containing the spread of wildfires and by monitoring the effectiveness of prescribed fire management programs. It also offers stakeholders a comprehensive electronic communications platform to ...
Read moreCommon Features
Auto-Assign (Incidents)
Real-time Dashboard
Incident Prioritization
+ 3 more
Unique Features
Disaster Recovery
Audit Trail
Task Management
Pricing
Starts from $84/Node, also offers free forever plan
8.5
Spot Score
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Product Description
ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all poker-face, middle and back-office functions into one platform, thus benefitting the teams for ...
Read moreCommon Features
Ticket Management
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 10 more
Pricing
ServiceNow Customer Service Management offers custom pricing plan
8.5
Spot Score
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Product Description
Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on service, data, context and time of day, with false alarms and noise suppressed. Create on-call rotations and ...
Read moreCommon Features
Auto-Assign (Incidents)
Real-time Dashboard
Incident Prioritization
+ 3 more
Unique Features
Safety Management
Root-cause Diagnosis
Disaster Recovery
+ 3 more
Pricing
Free Trial available, Try Now
Starts from $5/User/Month when Billed Yearly, also offers free forever plan
7.8
Spot Score
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Product Description
StatusCast Incident Management Software provides seamless, coordinated, and collaborative response to help you swiftly restore services and minimize downtime due to planned maintenance or sudden events. Our incident management system allows you to quickly identify the right people, action, and ...
Read moreCommon Features
Auto-Assign (Incidents)
Real-time Dashboard
Incident Prioritization
+ 3 more
Unique Features
Root-cause Diagnosis
CAPA
Audit Trail
+ 1 more
Pricing
Free Trial available, Try Now
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Popular alternatives include YetiCloud, ServiceNow Customer Service Management, Zenduty, StatusCast Incident Management and undefined.
Key factors include Auto-Assign (Incidents), Real-time Dashboard, Incident Prioritization, Enriched Notifications, Incident Reporting and pricing.
Tools like PagerDuty, xMatters, AlertOps, Opsgenie and BigPanda are best for small businesses for Incident Management Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
