Splunk On-Call vs PagerDuty Comparison
Splunk On-Call
Starting at $5 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitiv…
PagerDuty
Starting at $10
- Free Trial
- Large Enterprises
- Medium Business
PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedd…
Splunk On-Call leads on user satisfaction with a 4.6-star rating across 90 reviews.
SpotSaaS Analysis
Splunk On-CallPagerDuty
The core difference between Splunk On-Call and PagerDuty lies in Splunk's focus on flexible, configurable incident management with strong mobile alerting, while PagerDuty emphasizes scalable, automated incident management suited for complex IT environments. Ideal buyers for Splunk On-Call are DevOps or IT operations teams needing customizable alerting, whereas PagerDuty is best for teams with on-call engineers or incident response specialists requiring real-time automation.
- Flexible incident management features - Strong mobile alerting capabilities - Customizable alerting and shift management - Suitable for teams of 51-500 and 500+ employees - Powerful rules engine for notifications - Best for DevOps and IT operations teams
- Scalable incident management solutions - Automated scheduling and alerting - Real-time notifications for incidents - Ideal for complex IT environments - Supports teams of 51-500 and 500+ employees - Best for on-call engineers and SREs
Splunk On-Call vs PagerDuty — at a glance
| Feature | Splunk On-Call | PagerDuty |
|---|---|---|
| Rating | 4.6 / 5 | 4.5 / 5 |
| Reviews | 90 | 1,748 |
| Starting price | $5 /User/Month | $10 |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between Splunk On-Call and PagerDuty
- Pricing: Splunk On-Call starts at $5 /User/Month, while PagerDuty starts at $10.
- User satisfaction: Splunk On-Call scores higher with a 4.6-star average.
- Deployment: Splunk On-Call supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; PagerDuty supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Splunk On-Call vs PagerDuty — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for flexible, configurable incident management with strong mobile alerting.
- You need customizable alerting and shift management via a powerful rules engine.
- Your DevOps or IT operations team requires quick, accurate incident notifications anywhere.
- You want proactive monitoring integrated with extensive business application connections.
- Your team is small without dedicated incident management needs or prefers simplicity.
- You require a minimalistic alerting tool or extensive marketplace apps and connectors.
Best for scalable, automated incident management in complex IT environments.
- You need real-time, highly customizable alerting and scheduling automation.
- Your team consists of on-call engineers, SREs, or incident response specialists.
- You require seamless integration with diverse applications to enhance workflows.
- Your team is small and only needs simple alerting without complex features.
- You lack dedicated IT or DevOps personnel to manage the platform's complexity.
Splunk On-Call: Best for flexible, configurable incident management with strong mobile alerting. PagerDuty: Best for scalable, automated incident management in complex IT environments.
Description | Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More about Splunk On-Call | PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More about PagerDuty |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.0/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Splunk On-Call and PagerDuty Compare on Features?
Total Features | 7 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Splunk On-Call and PagerDuty on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Splunk On-Call User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Splunk On-Call for its flexibility, powerful alerting, and mobile responsiveness, though some find the interface complex and the web portal cumbersome. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights PagerDuty's effective incident management, ease of use, and integration capabilities, tempered by concerns over complexity and limited integrations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Vodafone  Global Staffing Company  OVO Energy Powers Digital Transformation |
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Media and Screenshots
Screenshots | No screenshots available. |  5 Screenshots |
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Videos |  1 Videos |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Splunk On-Call or PagerDuty?
- Splunk On-Call edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Splunk On-Call and PagerDuty offer a free trial?
- Yes, both Splunk On-Call and PagerDuty offer a free trial.
- What is the starting price of Splunk On-Call vs PagerDuty?
- Splunk On-Call starts at $5 /User/Month. PagerDuty starts at $10.
- What are the top alternatives to Splunk On-Call?
- Top alternatives to Splunk On-Call include Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps.
- What are the top alternatives to PagerDuty?
- Top alternatives to PagerDuty include Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud.