OnPage vs BigPanda Comparison
OnPage
Starting at $13.99 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all si…
BigPanda
Starting at Contact for pricing
- Large Enterprises
- Medium Business
BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. Whether it is a workplace viol…
OnPage leads on user satisfaction with a 4.5-star rating across 308 reviews.
SpotSaaS Analysis
OnPageBigPanda
The core difference between OnPage and BigPanda lies in their target user experience: OnPage focuses on simplicity and ease of use for small to medium teams, while BigPanda emphasizes collaborative capabilities for larger IT teams. Ideal buyers for OnPage are small to medium businesses seeking straightforward incident management, whereas BigPanda is suited for medium to large enterprises that require robust alert correlation and cross-team collaboration.
- Best for small to medium teams - Simple, streamlined incident management - Reliable, easy-to-use alerts - Minimal training required - Timely notifications integrated with user devices - Price: $13.99
- Best for medium to large enterprises - Fast, collaborative incident management - Strong alert correlation capabilities - Unified platform for cross-team escalation - Ideal for IT teams - Price: not listed
OnPage vs BigPanda — at a glance
| Feature | OnPage | BigPanda |
|---|---|---|
| Rating | 4.5 / 5 | 4.0 / 5 |
| Reviews | 308 | 90 |
| Starting price | $13.99 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Incident Management Software | Incident Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, GDPR, ISO 27001 |
| Data residency | US | Global |
Key differences between OnPage and BigPanda
- Pricing: OnPage starts at $13.99 /User/Month. BigPanda pricing is not publicly listed.
- Free trial: OnPage offers a free trial; BigPanda does not.
- User satisfaction: OnPage scores higher with a 4.5-star average.
- Deployment: OnPage supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; BigPanda supports SaaS/Web/Cloud.
OnPage vs BigPanda — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for reliable, easy-to-use incident alerts with minimal training needed.
- You need a simple, streamlined incident management tool for small to medium teams.
- Your team requires dependable, timely notifications integrated with user devices.
- You value responsive 24/7 customer support to quickly resolve issues.
- Your organization demands extensive customization of notification sounds and alert responses.
- You require highly granular alert routing and complex response workflows.
Best for IT teams needing fast, collaborative critical incident management.
- You require strong alert correlation to quickly identify root causes.
- Your teams need a unified platform for cross-team incident escalation.
- You are a medium or large enterprise with flexible, configurable workflows.
- You need extensive report customization and calendar integrations.
- You want a simple, out-of-the-box solution with minimal learning curve.
OnPage: Best for reliable, easy-to-use incident alerts with minimal training needed. BigPanda: Best for IT teams needing fast, collaborative critical incident management.
Description | OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More about OnPage | BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. ... Read More about BigPanda |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do OnPage and BigPanda Compare on Features?
Total Features | 15 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare OnPage and BigPanda on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | ![]() | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
OnPage User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise OnPage for its reliability, ease of use, and effective urgent notifications, though some report issues with alert customization and occasional glitches. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights BigPanda's effective alert correlation and incident management, though some users note areas for improvement in customization and usability. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | ![]() Rise Broadband ![]() TiVo ![]() Autodesk |
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Media and Screenshots
Screenshots | ![]() 3 Screenshots | ![]() 3 Screenshots |
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Videos | ![]() 2 Videos | ![]() 3 Videos |
Top Alternatives to OnPage and BigPanda in 2026
Alternatives |
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Related Blogs and Articles for Incident Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, OnPage or BigPanda?
- OnPage edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do OnPage and BigPanda offer a free trial?
- OnPage offers a free trial. BigPanda does not.
- What is the starting price of OnPage vs BigPanda?
- OnPage starts at $13.99 /User/Month. BigPanda starts at Contact for pricing.
- What are the top alternatives to OnPage?
- Top alternatives to OnPage include Freshservice, VictorOps, Amixr, AlertOps, Spike.sh.
- What are the top alternatives to BigPanda?
- Top alternatives to BigPanda include Freshservice, PagerDuty, Opsgenie, Moogsoft, AlertOps.











