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OnPage vs BigPanda Comparison

Last updated:

OnPage

4.5(308 reviews)

Starting at $13.99 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all si…

BigPanda

4.0(90 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. Whether it is a workplace viol…

OnPage leads on user satisfaction with a 4.5-star rating across 308 reviews.

SpotSaaS Analysis

OnPageBigPanda

The core difference between OnPage and BigPanda lies in their target user experience: OnPage focuses on simplicity and ease of use for small to medium teams, while BigPanda emphasizes collaborative capabilities for larger IT teams. Ideal buyers for OnPage are small to medium businesses seeking straightforward incident management, whereas BigPanda is suited for medium to large enterprises that require robust alert correlation and cross-team collaboration.

- Best for small to medium teams - Simple, streamlined incident management - Reliable, easy-to-use alerts - Minimal training required - Timely notifications integrated with user devices - Price: $13.99

- Best for medium to large enterprises - Fast, collaborative incident management - Strong alert correlation capabilities - Unified platform for cross-team escalation - Ideal for IT teams - Price: not listed

OnPage vs BigPanda — at a glance

FeatureOnPageBigPanda
Rating4.5 / 54.0 / 5
Reviews30890
Starting price$13.99 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between OnPage and BigPanda

  • Pricing: OnPage starts at $13.99 /User/Month. BigPanda pricing is not publicly listed.
  • Free trial: OnPage offers a free trial; BigPanda does not.
  • User satisfaction: OnPage scores higher with a 4.5-star average.
  • Deployment: OnPage supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; BigPanda supports SaaS/Web/Cloud.

OnPage vs BigPanda — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OnPage - Incident Management Software
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BigPanda - Incident Management Software
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Biggest differences

Start here before you go deeper into features.

OnPage

Best for reliable, easy-to-use incident alerts with minimal training needed.

Choose if
  • You need a simple, streamlined incident management tool for small to medium teams.
  • Your team requires dependable, timely notifications integrated with user devices.
  • You value responsive 24/7 customer support to quickly resolve issues.
Consider alternatives if
  • Your organization demands extensive customization of notification sounds and alert responses.
  • You require highly granular alert routing and complex response workflows.

BigPanda

Best for IT teams needing fast, collaborative critical incident management.

Choose if
  • You require strong alert correlation to quickly identify root causes.
  • Your teams need a unified platform for cross-team incident escalation.
  • You are a medium or large enterprise with flexible, configurable workflows.
Consider alternatives if
  • You need extensive report customization and calendar integrations.
  • You want a simple, out-of-the-box solution with minimal learning curve.

OnPage: Best for reliable, easy-to-use incident alerts with minimal training needed. BigPanda: Best for IT teams needing fast, collaborative critical incident management.

Description

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More about OnPage

BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. ... Read More about BigPanda

Entry Level Pricing

  • Starts from $13.99 , yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Medium BusinessLarge Enterprises
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Software Demo

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How do OnPage and BigPanda Compare on Features?

Total Features

15 Features

6 Features

Unique Features

No unique features

No unique features

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Compare OnPage and BigPanda on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $13.99 , yearly
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      OnPage pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      OnPage User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      145

      64

      21

      0

      0

      66

      4

      1

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise OnPage for its reliability, ease of use, and effective urgent notifications, though some report issues with alert customization and occasional glitches.

      What buyers like

      • Ease of use
      • Reliable notifications
      • Responsive customer support

      Common complaints

      • Limited notification customization
      • Alert glitches

      Buyer sentiment

      Overall positive sentiment highlights BigPanda's effective alert correlation and incident management, though some users note areas for improvement in customization and usability.

      What buyers like

      • Alert correlation
      • User-friendly interface
      • Cross-team collaboration

      Common complaints

      • Bugs and stability issues
      • Limited customization options

      Pros and Cons

      • Reliable and user-friendly with timely notifications

      • Easy setup requiring little to no training

      • Responsive 24/7 customer support

      • Limited customization of notification sounds and alert responses

      • Occasional glitches causing misdirected alerts

      • Alert correlation to quickly identify root causes and reduce resolution time

      • User-friendly interface and dashboard for incident management

      • Facilitates cross-team collaboration and unified incident escalation

      • Occasional bugs causing temporary frustrations

      • Limited customization options such as report integration and calendar view

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Rise Broadband

      Rise Broadband

      TiVo

      TiVo

      Autodesk

      Autodesk

      Media and Screenshots

      Screenshots

      OnPage

      3 Screenshots

      Dashboard

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to OnPage and BigPanda in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, OnPage or BigPanda?
      OnPage edges out the other on user ratings (4.5 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do OnPage and BigPanda offer a free trial?
      OnPage offers a free trial. BigPanda does not.
      What is the starting price of OnPage vs BigPanda?
      OnPage starts at $13.99 /User/Month. BigPanda starts at Contact for pricing.
      What are the top alternatives to OnPage?
      Top alternatives to OnPage include Freshservice, VictorOps, Amixr, AlertOps, Spike.sh.
      What are the top alternatives to BigPanda?
      Top alternatives to BigPanda include Freshservice, PagerDuty, Opsgenie, Moogsoft, AlertOps.

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