7.8
SpotScore
Top 10 Moveworks Alternatives 2026
Simplify work, transform workplaces.
Trusted by 2M+ software buyers annually.
Main Features
- AI Assistant
- AI based Chatbots
- AI-Assisted Development
- AI-Human Collaboration
Pricing
Moveworks offers custom pricing plan
Moveworks is a Help Desk Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Help Desk Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Moveworks vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Moveworks Current | Help Desk Software | Custom pricing | No reviews | ✗ No |
 Zoho Desk | Help Desk Software | $7 | 4.4 ★ | ✓ Yes |
 Forethought AI | Help Desk Software | Custom pricing | 4.1 ★ | ✗ No |
 Zendesk Support | Help Desk Software | $19 | 4.7 ★ | ✓ Yes |
 Gladly | Help Desk Software | $150 | 4.7 ★ | ✗ No |
 HubSpot Service Hub | Help Desk Software | $45 | 4.9 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Moveworks alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.7
SpotScore
Zoho Desk — from $7 · 4.39★
RECOMMENDED
Efficient support for all your business needs.
Add to compare
What is Zoho Desk?
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
-
Incident Management
-
Multi-Channel Communication
-
Document Storage
+ 6 more
Unique Features
-
Social Media Integration
-
Macros (Templated Responses)
-
Customizable Branding
+ 15 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly
8.5
SpotScore
Forethought AI — 4.14★
Empowering businesses with AI-driven customer service solutions.
Add to compare
What is Forethought AI?
Forethought AI helps to boost customer service by making use of artificial intelligence capabilities. With Forethought, businesses can promptly attend to commonly faced issues, forecast and give priority to tickets, and provide useful information to agents from a single AI-powered platform. ...
Read moreWhat reviewers like about Forethought AI
- AI-driven insights
- Prioritizes tickets
- Single platform for support
Where Forethought AI falls short
- May require setup time
- Limited customization options
- Dependent on AI accuracy
Common Features
-
Incident Management
-
Multi-Channel Communication
-
Ticket Management
+ 9 more
Unique Features
-
Macros (Templated Responses)
-
Customizable Branding
-
Surveys & Feedback
+ 9 more
Pricing
Forethought AI offers custom pricing plan
9.2
SpotScore
Zendesk Support — from $19 · 4.74★
Effortlessly manage customer requests with Zendesk Support.
Add to compare
What is Zendesk Support?
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreWhat reviewers like about Zendesk Support
- It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.
- By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.
- The system uses natural language processing, eliminating the learning curve and making customer service operations more efficient.
Where Zendesk Support falls short
- While the platform prioritizes ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
Common Features
-
Incident Management
-
Multi-Channel Communication
-
Document Storage
+ 8 more
Unique Features
-
Social Media Integration
-
Macros (Templated Responses)
-
Customizable Branding
+ 15 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
9.1
SpotScore
Gladly — from $150 · 4.69★
Empower Your Service Team. Elevate Your Customer Experience.
Add to compare
What is Gladly?
Gladly is a help desk and customer support platform that enables modern service organizations to offer exceptional customer service. It gives them the tools to automate and improve incident response and also helps them take care of their customers and businesses more efficiently. It helps team ...
Read moreWhat reviewers like about Gladly
- User-friendly interface
- Appointment scheduling
- Centralized customer records
Where Gladly falls short
- Limited customization options
- Higher pricing tiers
- Less suitable for large enterprises
Common Features
-
Incident Management
-
Multi-Channel Communication
-
Document Storage
+ 9 more
Unique Features
-
Social Media Integration
-
Macros (Templated Responses)
-
Customizable Branding
+ 23 more
Pricing
Starts from $150/User/Month
9.1
SpotScore
HubSpot Service Hub — from $45 · 4.87★
Inbound support made simple and efficient.
Add to compare
What is HubSpot Service Hub?
HubSpot Service Hub is the all-in-one help desk software that makes it easy for users to create and manage inbound support requests in just a few clicks. This cloud-based solution integrates with HubSpot CRM to keep in touch with key customer stages in the buying process. Plus, no matter how ...
Read moreWhat reviewers like about HubSpot Service Hub
- Easy inbound support management
- Integrates with HubSpot CRM
- Configurable team roles
Where HubSpot Service Hub falls short
- Limited customization options
- Can be complex for new users
- Higher cost for advanced features
Common Features
-
Incident Management
-
Multi-Channel Communication
-
Document Storage
+ 4 more
Unique Features
-
Social Media Integration
-
Macros (Templated Responses)
-
Customizable Branding
+ 6 more
Pricing
Starts from $45/Month when Billed Yearly, also offers free forever plan
9.1
SpotScore
Cayzu Help Desk — from $4 · 4.44★
Simplify support and keep customers satisfied.
Add to compare
What is Cayzu Help Desk?
Cayzu is a web-based help desk software for SMB customers. Cayzu helpdesk is designed with customers in mind, enabling them to easily manage their IT support requests from initiating a ticket to sending status updates to customers. Cayzu helps users client to track the progress of their ...
Read moreWhat reviewers like about Cayzu Help Desk
- Web-based platform
- Designed for SMBs
- Easy ticket management
Where Cayzu Help Desk falls short
- Limited features for larger enterprises
- Basic reporting capabilities
- User interface could be improved
Common Features
-
Incident Management
-
Multi-Channel Communication
-
Document Storage
+ 4 more
Unique Features
-
Social Media Integration
-
Macros (Templated Responses)
-
Customizable Branding
+ 5 more
Pricing
Free Trial available
Starts from $4/User/Month when Billed Yearly
9.6
SpotScore
TeamSupport — 4.49★
Efficient help desk solutions for IT staff.
Add to compare
What is TeamSupport?
TeamSupport is a help desk tool for IT staff that lets users locate network equipment on-screen and view hardware asset details including firmware version and user capacity. It includes hardware diagnostics, USB device login inspection, and troubleshoot codes. A built-in knowledge base covers ...
Read moreWhat reviewers like about TeamSupport
- Easy-to-use interface
- Network equipment tracking
- Hardware diagnostics
Where TeamSupport falls short
- Limited reporting features
- Not suitable for non-IT teams
- Can be complex for beginners
Common Features
-
Incident Management
-
Multi-Channel Communication
-
Document Storage
+ 4 more
Unique Features
-
Social Media Integration
-
Macros (Templated Responses)
-
Customizable Branding
+ 6 more
Pricing
TeamSupport offers custom pricing plan
8.9
SpotScore
Sugester — from $9 · 3.5★
Simplify client management with efficient ticket tracking.
Add to compare
What is Sugester?
Sugester is a Help Desk Software which lets business manage their clients. It comes with a user-friendly interface and allows to track clients' tickets from the time they are created to when they are resolved. Users can also allocate resources to each ticket, as well as see the results of those ...
Read moreWhat reviewers like about Sugester
- User-friendly interface
- Ticket tracking
- Resource allocation
Where Sugester falls short
- Limited advanced analytics
- Basic reporting features
- No mobile app
Common Features
-
Incident Management
-
Multi-Channel Communication
-
Document Storage
+ 4 more
Unique Features
-
Social Media Integration
-
Macros (Templated Responses)
-
Customizable Branding
+ 6 more
Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
Kustomer — from $29 · 4.69★
Customer service platform with omnichannel conversation history
Add to compare
What is Kustomer?
Kustomer is a CRM software to manage your sales pipeline and to close the business faster. Kustomer comes with a fully responsive Sales Pipeline Management Dashboard, Objective based planning, E-mail tracking and intelligence, Virtual Sticky Notes, File sharing & communication platform and more ...
Read moreWhat reviewers like about Kustomer
- Reviewers consistently call it user-friendly, with a clean interface that is easy for new team members to learn.
- Unifying email, text, and chat conversations on a single screen keeps customer history consolidated and easy to access.
- Highly customizable and flexible, letting teams adapt workflows and integrate it with nearly any other system.
Where Kustomer falls short
- Several reviewers find it occasionally slow, causing frustration during busy periods.
- Reporting could be stronger and some searches require manually building formulas or rulesets.
- The interface can feel cluttered with many panes, making navigation hard on smaller screens.
Common Features
-
Incident Management
-
Multi-Channel Communication
-
Document Storage
+ 4 more
Unique Features
-
Social Media Integration
-
Macros (Templated Responses)
-
Customizable Branding
+ 13 more
Pricing
Free Trial available
Starts from $29/User/Month
9.8
SpotScore
LiveAgent — from $15 · 4.67★
Connect with your customers on all channels.
Add to compare
What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreWhat reviewers like about LiveAgent
- Multi-channel support across channels
- Mobile-enabled for on-the-go access
- Integrates with popular tools
Where LiveAgent falls short
- Can be overwhelming for new users
- Pricing may be high for small teams
- Limited customization options
Common Features
-
Incident Management
-
Multi-Channel Communication
-
Document Storage
+ 4 more
Unique Features
-
Social Media Integration
-
Macros (Templated Responses)
-
Customizable Branding
+ 15 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
How Moveworks competitors stack up
Buyers comparing Moveworks usually weigh it against these 10 help desk software competitors, starting with Zoho Desk, Forethought AI and Zendesk Support. Each is compared against Moveworks on rating, pricing and feature coverage below.
Tools similar to Moveworks
Searches for "sites like Moveworks" and "apps like Moveworks" land on the same set of options as "Moveworks alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why these Moveworks alternatives made the cut
It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.
Watch for: While the platform prioritizes ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
Easy inbound support management
Watch for: Limited customization options
Web-based platform
Watch for: Limited features for larger enterprises
Reviewers consistently call it user-friendly, with a clean interface that is easy for new team members to learn.
Watch for: Several reviewers find it occasionally slow, causing frustration during busy periods.
Multi-channel support across channels
Watch for: Can be overwhelming for new users
Why teams look for a Moveworks alternative
Several familiar frustrations tend to drive teams away from Moveworks:
- Limited to IT issues
- Complex setup process
- Requires training
- May need customization
The things that matter when replacing Moveworks
The numbers behind these 10 alternatives: 7 offer a free tier; and HubSpot Service Hub is the highest rated at 4.87★ across 858 reviews.
How the order works.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
