Top 9 LiveVox Alternatives 2026
Revolutionize your customer interactions with LiveVox.
Main Features
- Call Recording
- Contact Database
- IVR Support
- Multi-Channel Communication
Pricing
LiveVox offers custom pricing plan
LiveVox is a Contact Center Operations Software platform with a user rating of 4.4★ based on 54 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 9 vetted Contact Center Operations Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
LiveVox vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| LiveVox Current | Contact Center Operations Software | Custom pricing | 4.4 ★ | ✗ No |
 Call Center Studio | Call Center Software | Free trial | 4.9 ★ | ✓ Yes |
 NICE inContact CXone | Contact Center Operations Software | Custom pricing | 4.1 ★ | ✗ No |
 Dialpad Contact Center | Contact Center Operations Software | $75 | 4.8 ★ | ✓ Yes |
 VCC Live | Contact Center Operations Software | $50 | 4.9 ★ | ✗ No |
 ice Contact Center | Contact Center Operations Software | Custom pricing | 3.7 ★ | ✗ No |
Showing 1-9 out of 9
List of the Top LiveVox alternatives as of September 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.9
SpotScore
Call Center Studio
Streamline your call center operations with ease.
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What is Call Center Studio?
Call Center Studio is a contact center platform for operations running high call volumes that need ACD, IVR, predictive dialing, and real-time reporting in one system. It consolidates tools that many contact centers otherwise stitch together separately, including inbound routing, outbound ...
Read moreCommon Features
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IVR Support
Unique Features
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Outbound Call Center
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Inbound Call Center
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Concurrency Support
+ 6 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
NICE inContact CXone
Streamline operations and drive exceptional customer experiences.
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What is NICE inContact CXone?
NICE CXone, the Contact Center Operations Suite from NICE offers a single platform that enables user to deploy effective real-time customer engagement across multiple channels. Improve performance, reduce costs, and streamline operations with one system that delivers the features and ...
Read moreCommon Features
-
Multi-Channel Communication
-
IVR Support
-
Call Recording
Unique Features
-
Automated Routing
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Call Monitoring
Pricing
NICE inContact CXone offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
Dialpad Contact Center
Revolutionize global collaboration with AI-powered customer intelligence.
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What is Dialpad Contact Center?
Dialpad Contact Center is an AI-powered cloud contact center platform for customer support and inside sales teams handling high inbound call volumes. Its AI analyzes conversations in real time to surface coaching prompts for agents, track script adherence, and monitor customer satisfaction ...
Read moreCommon Features
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Call Recording
-
IVR Support
Unique Features
-
Call Monitoring
-
Automated Routing
-
Real-time Dashboard
Pricing
Free Trial available, Try Now
Starts from $75/User/Month
VCC Live
Maximize customer satisfaction with VCC Live.
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What is VCC Live?
VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...
Read moreCommon Features
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Multi-Channel Communication
-
IVR Support
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Call Recording
Unique Features
-
Automated Routing
-
Real-time Dashboard
Pricing
Starts from $50/Month when Billed Yearly
ice Contact Center
Boost efficiency and cut costs with ice Contact Center.
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What is ice Contact Center?
The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...
Read moreCommon Features
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Multi-Channel Communication
-
IVR Support
-
Call Recording
Unique Features
-
Real-time Dashboard
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Automated Routing
Pricing
ice Contact Center offers custom pricing plan
Vonage Contact Center
Revolutionize your customer service experience with Vonage Contact Center.
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What is Vonage Contact Center?
Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...
Read moreCommon Features
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Multi-Channel Communication
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IVR Support
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Call Recording
Unique Features
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API Access Management
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Webhooks
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Real-time Dashboard
+ 1 more
Pricing
Vonage Contact Center offers custom pricing plan
RingCentral Contact Center
Streamline your customer service with ease.
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What is RingCentral Contact Center?
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
Read moreCommon Features
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IVR Support
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Call Recording
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Multi-Channel Communication
Unique Features
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Queue Management (Calls)
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Predictive Dialer
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Call Monitoring
+ 2 more
Pricing
RingCentral Contact Center offers custom pricing plan
Focus Contact Center
Streamline your communication and close more deals.
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What is Focus Contact Center?
Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice responses to boost lead conversion rates. It automates appointment scheduling, appointment reminders, ...
Read moreCommon Features
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Call Recording
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IVR Support
Unique Features
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Lead Management
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Predictive Dialer
Pricing
Focus Contact Center offers custom pricing plan
DCDial
Efficiently manage customer interactions with DCDial.
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What is DCDial?
DCDial is contact center operations software that helps businesses manage customer contacts across multiple locations and improve first-contact resolution. It offers easy installation and administration for centralizing customer interactions.
Read moreCommon Features
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IVR Support
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Call Recording
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Multi-Channel Communication
Unique Features
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Call List Management
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Real-time Dashboard
Pricing
Starts from $79/Month when Billed Yearly
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
