NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

CloudCall vs LiveVox Comparison

Last updated:

CloudCall

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CloudCall is a cloud telephony platform that integrates with CRM systems to log calls, sync contacts, and centralize communication records. It includes local presence dialing, pre-recorded voicemail drop, and automated c…

LiveVox

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our solution also incorporates adv…

CloudCall vs LiveVox — at a glance

FeatureCloudCallLiveVox
Rating
Reviews55
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareContact Center Operations Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS
API
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001SOC 2
Data residencyGlobalGlobal

Key differences between CloudCall and LiveVox

  • Deployment: CloudCall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; LiveVox supports SaaS/Web/Cloud, Mobile - iOS.

CloudCall vs LiveVox — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CloudCall - Contact Center Operations Software
Talk to an expert
Talk to an expert
LiveVox - Contact Center Operations Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this CloudCall vs LiveVox comparison

Get the full side-by-side as a PDF — these picks plus the top Contact Center Operations Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

CloudCall

Best for

Large Enterprises, Medium Business, Small Business

LiveVox

Best for

Large Enterprises, Medium Business, Small Business

CloudCall typically suits Large Enterprises and Medium Business. LiveVox tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CloudCall is a cloud telephony platform that integrates with CRM systems to log calls, sync contacts, and centralize communication records. It includes local presence dialing, pre-recorded ... Read More about CloudCall

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More about LiveVox

Free Trial Availability

  • No free trial
  • No free trial
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do CloudCall and LiveVox Compare on Features?

Total Features

5 Features

4 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare CloudCall and LiveVox on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      CloudCall pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      CloudCall User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      36

      14

      0

      1

      5

      42

      28

      4

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Integration with CRM, enhancing productivity and data accuracy.
      • Efficient remote working capabilities, allowing calls from anywhere with CRM integration.
      • Automated call logging, saving time on manual data entry.

      Common complaints

      • Lack of video calling feature, limiting communication options.
      • Issues with call quality, occasional outages, and service reliability.
      • Complex configuration setup for newcomers, increasing the learning curve.

      What buyers like

      • Almost fully automated with daily job builds and ongoing platform improvements.
      • Integrates all communication channels in one platform.
      • Offers omni-channel telephony for contact center operations.

      Common complaints

      • Some users need faster support turnaround for completing custom requests.
      • Limited marketplace selection restricts access to advanced integrations.

      Pros and Cons

      • Seamless CRM integration improves workflow.

      • Local presence feature enhances connection rates.

      • User-friendly design simplifies call management.

      • May not be suitable for businesses without a CRM.

      • Pricing can be a barrier for smaller companies.

      • Supports high interaction volumes

      • Strong compliance features

      • Comprehensive omnichannel support

      • May be complex for new users

      • Training may be necessary

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used CloudCall or LiveVox? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Paypal

      Paypal

      Patelco

      Patelco

      BECU

      BECU

      Media and Screenshots

      Screenshots

      No screenshots available.

      Next Generation Contact Platform

      1 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to CloudCall and LiveVox in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CloudCall or LiveVox?
      CloudCall edges out the other on user ratings (0.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CloudCall and LiveVox offer a free trial?
      Neither CloudCall nor LiveVox currently lists a free trial.
      What is the starting price of CloudCall vs LiveVox?
      CloudCall starts at Contact for pricing. LiveVox starts at Contact for pricing.
      What are the top alternatives to CloudCall?
      Top alternatives to CloudCall include contactSPACE, uContact, Call Center Studio, Dialpad Contact Center, Convoso.
      What are the top alternatives to LiveVox?
      Top alternatives to LiveVox include Novanet Cloud Contact Center, Call Center Studio, NICE inContact CXone, Dialpad Contact Center, VCC Live.