JustCall vs LiveVox Comparison
JustCall
Starting at $20 /User/Month
- Large Enterprises
- Medium Business
The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, workforce management and analytics. Its…
LiveVox
Starting at Contact for pricing
- Large Enterprises
- Medium Business
LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our solution also incorporates adv…
JustCall leads on user satisfaction with a 4.8-star rating across 78 reviews.
JustCall vs LiveVox — at a glance
| Feature | JustCall | LiveVox |
|---|---|---|
| Rating | 4.8 / 5 | 4.4 / 5 |
| Reviews | 78 | 54 |
| Starting price | $20 /User/Month | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Contact Center Operations Software | Contact Center Operations Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - iOS |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2 |
| Data residency | Global | Global |
Key differences between JustCall and LiveVox
- Pricing: JustCall starts at $20 /User/Month. LiveVox pricing is not publicly listed.
- User satisfaction: JustCall scores higher with a 4.8-star average.
- Deployment: JustCall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; LiveVox supports SaaS/Web/Cloud, Mobile - iOS.
JustCall vs LiveVox — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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JustCall vs LiveVox: Biggest differences
Start here before you go deeper into features.
Best for mid-to-large contact centers needing unified operations and real-time analytics.
- You manage a contact center with 50+ employees requiring integrated workforce management and reporting.
- You need quick setup with easy access to real-time agent performance and trend insights.
- You want a single platform combining systems integration, analytics, and contact center operations.
- You are a freelancer or solo operator without a dedicated support team.
- Your team is very small or requires a simple, low-complexity solution.
Large Enterprises, Medium Business, Small Business
JustCall typically suits Large Enterprises and Medium Business. LiveVox tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, ... Read More about JustCall | LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our ... Read More about LiveVox |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do JustCall and LiveVox Compare on Features?
Total Features | 5 Features | 4 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare JustCall and LiveVox on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
JustCall vs LiveVox: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
JustCall vs LiveVox Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
JustCall User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers generally appreciate the platform’s comprehensive features and ease of use but note concerns around pricing transparency and suitability for smaller teams. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 74 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
JustCall and LiveVox Customers
Customers | No Customers information available. |  Paypal  Patelco  BECU |
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Media and Screenshots
Screenshots |  4 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  3 Videos |  3 Videos |
Top Alternatives to JustCall and LiveVox in 2026
Alternatives |
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Related Blogs and Articles for Contact Center Operations Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, JustCall or LiveVox?
- JustCall edges out the other on user ratings (4.8 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do JustCall and LiveVox offer a free trial?
- Neither JustCall nor LiveVox currently lists a free trial.
- What is the starting price of JustCall vs LiveVox?
- JustCall starts at $20 /User/Month. LiveVox starts at Contact for pricing.
- What are the top alternatives to JustCall?
- Top alternatives to JustCall include Ring.io, 3CX, Genesys PureEngage, Five9, Genesys PureConnect.
- What are the top alternatives to LiveVox?
- Top alternatives to LiveVox include CloudCall, Voximplant Kit, UJET, Aloware, JustCall.