Top 10 LiveVox Alternatives 2026
Revolutionize your customer interactions with LiveVox.
Main Features
- Call Recording
- Contact Database
- IVR Support
- Multi-Channel Communication
Pricing
LiveVox offers custom pricing plan
LiveVox is a Contact Center Operations Software platform with a user rating of 4.4★ based on 54 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Contact Center Operations Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
LiveVox vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| LiveVox Current | Contact Center Operations Software | Custom pricing | 4.4 ★ | ✗ No |
 CloudCall | Contact Center Operations Software | Custom pricing | 4.3 ★ | ✗ No |
 Voximplant Kit | Contact Center Operations Software | Custom pricing | 4.8 ★ | ✗ No |
 UJET | Contact Center Operations Software | Custom pricing | 4.9 ★ | ✗ No |
 Aloware | Contact Center Operations Software | $250 | 4.9 ★ | ✓ Yes |
 JustCall | Contact Center Operations Software | $20 | 4.8 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top LiveVox alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
CloudCall — 4.32★
Unleash the power of conversations for business success.
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What is CloudCall?
CloudCall is a cloud telephony platform that integrates with CRM systems to log calls, sync contacts, and centralize communication records. It includes local presence dialing, pre-recorded voicemail drop, and automated call logging to reduce manual data entry for sales and support teams.
Read moreWhat reviewers like about CloudCall
- Integration with CRM, enhancing productivity and data accuracy.
- Efficient remote working capabilities, allowing calls from anywhere with CRM integration.
- Automated call logging, saving time on manual data entry.
Where CloudCall falls short
- Lack of video calling feature, limiting communication options.
- Issues with call quality, occasional outages, and service reliability.
- Complex configuration setup for newcomers, increasing the learning curve.
Common Features
-
Call Recording
-
Contact Database
-
IVR Support
+ 1 more
Unique Features
-
Call Monitoring
Pricing
CloudCall offers custom pricing plan
Voximplant Kit — 4.8★
Efficiently streamline customer service with Voximplant Kit.
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What is Voximplant Kit?
Voximplant is a cloud based contact center operations software that provides the necessary tools to build, deploy, and operate complete contact centers. Voximplant enables companies to handle customer requests in a fast and simple manner from multiple channels, real-time integration with ...
Read moreWhat reviewers like about Voximplant Kit
- Cloud-based solution
- Multi-channel handling
- Real-time ERP/CRM integration
Where Voximplant Kit falls short
- Complex setup for some users
- May require technical expertise
- Limited offline capabilities
Common Features
-
Multi-Channel Communication
-
IVR Support
-
Call Recording
Unique Features
-
Automated Routing
Pricing
Voximplant Kit offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
UJET — 4.89★
Revolutionizing contact centers for ultimate efficiency.
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What is UJET?
UJET is a contact center operations' software application designed to re-invent the way contact centers are managed through integrated case management, sales force automation and soft phone capabilities. Its provide a flexible and scalable solution that will increase employee efficiency, ...
Read moreWhat reviewers like about UJET
- Scalable solution
- Integrated case management
- Enhanced productivity
Where UJET falls short
- Complex setup
- Requires training
- Limited customization options
Common Features
-
Multi-Channel Communication
-
IVR Support
-
Call Recording
Unique Features
-
Automated Routing
-
Real-time Dashboard
Pricing
UJET offers custom pricing plan
Aloware — from $250 · 4.87★
Streamline your contact center for maximum efficiency.
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What is Aloware?
Aloware is a contact center solution that help customers manage their operations better. Aloware enables Contact Centers to record and track the performance of calls, agents and other touchpoints over time. Operators can monitor call quality to improve team performance, boast on task teams for ...
Read moreWhat reviewers like about Aloware
- Performance tracking
- Call quality monitoring
- Real-time operations visibility
Where Aloware falls short
- Limited integrations
- Basic reporting features
- May require technical setup
Common Features
-
Call Recording
-
Multi-Channel Communication
-
IVR Support
Unique Features
-
Call Monitoring
-
Real-time Dashboard
Pricing
Starts from $250/Month, also offers free forever plan
JustCall — from $20 · 4.85★
Unlock the full potential of your contact center.
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What is JustCall?
The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, workforce management and analytics. Its easy-to-use, unified solution is designed to get user up and running fast. ...
Read moreWhat reviewers like about JustCall
- User-friendly interface
- Real-time analytics
- Quick setup
Where JustCall falls short
- Limited advanced features
- May lack customization
- Pricing can be high
Common Features
-
Call Recording
-
IVR Support
-
Multi-Channel Communication
Unique Features
-
Call Monitoring
-
Automated Routing
Pricing
Starts from $20/User/Month when Billed Yearly
VCC Live — from $50 · 4.86★
Maximize customer satisfaction with VCC Live.
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What is VCC Live?
VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...
Read moreWhat reviewers like about VCC Live
- Advanced self-service features
- Real-time reporting
- User-friendly interface
Where VCC Live falls short
- Limited features for large enterprises
- May require additional training
- Integration challenges
Common Features
-
Multi-Channel Communication
-
IVR Support
-
Call Recording
Unique Features
-
Automated Routing
-
Real-time Dashboard
Pricing
Starts from $50/Month when Billed Yearly
Ring.io — from $69 · 4.8★
Streamline, optimize, and boost customer interactions.
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What is Ring.io?
Ring.io is a contact center operations' software that integrates CRM, marketing automation and multichannel customer communication capabilities in one platform. Ring.io is designed to support small businesses and help them organize, improve and streamline their processes, operations, and ...
Read moreWhat reviewers like about Ring.io
- User-friendly interface with smooth integration.
- Efficient automation features like auto drop voicemail, text, and email.
- Effective CRM and dialer tool with high productivity.
Where Ring.io falls short
- Limited app and connector options in the Marketplace.
- Customizations and rich features may be overwhelming for new users without adequate support.
Common Features
-
Multi-Channel Communication
-
Call Recording
-
IVR Support
Unique Features
-
Call Monitoring
-
Automated Routing
Pricing
Free Trial available
Starts from $69/User/Month
ipSCAPE — 4.8★
Transforming customer engagement one call at a time.
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What is ipSCAPE?
Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to automate your personalized communications. Record calls with ease, whether automatically or upon agent ...
Read moreWhat reviewers like about ipSCAPE
- Provides accurate time tracking, helping in call management and handling.
- Easy to log in and access, making it user-friendly.
- Allows monitoring of call activities and agents' performance for evaluation and improvement.
Where ipSCAPE falls short
- Occasional errors and latency issues may occur, affecting usability.
- System crashes or errors leading to interruptions in service.
- Limited visibility on certain metrics like wrapping time or hold duration.
Common Features
-
Call Recording
-
Multi-Channel Communication
-
IVR Support
Unique Features
-
Real-time Dashboard
-
Automated Routing
Pricing
ipSCAPE offers custom pricing plan
DCDial — from $79 · 5★
Efficiently manage customer interactions with DCDial.
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What is DCDial?
DCDial is contact center operations software that helps businesses manage customer contacts across multiple locations and improve first-contact resolution. It offers easy installation and administration for centralizing customer interactions.
Read moreWhat reviewers like about DCDial
- Simple installation
- Effective contact management
- Centralizes interactions
Where DCDial falls short
- Limited advanced features
- May not scale well
- Requires training for optimal use
Common Features
-
IVR Support
-
Call Recording
-
Multi-Channel Communication
Unique Features
-
Call List Management
-
Real-time Dashboard
Pricing
Starts from $79/Month when Billed Yearly
3CX — from $175 · 4.63★
Revolutionizing communication with advanced contact center technology.
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What is 3CX?
3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in the Cloud. With cutting edge softphones and an intuitive interface, the 3CX ...
Read moreWhat reviewers like about 3CX
- Cloud-based solution
- Exceptional user experience
- Intuitive interface
Where 3CX falls short
- May require technical expertise
- Pricing can be high
- Limited advanced analytics
Common Features
-
IVR Support
-
Call Recording
-
Multi-Channel Communication
Unique Features
-
Call Monitoring
-
Automated Routing
Pricing
Starts from $175/Year, also offers free forever plan
How LiveVox competitors stack up
Buyers comparing LiveVox usually weigh it against these 10 contact center operations software competitors, starting with CloudCall, Voximplant Kit and UJET. Each is compared against LiveVox on rating, pricing and feature coverage below.
What else works like LiveVox?
Searches for "sites like LiveVox" and "apps like LiveVox" land on the same set of options as "LiveVox alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
What each one offers
Integration with CRM, enhancing productivity and data accuracy.
Watch for: Lack of video calling feature, limiting communication options.
Cloud-based solution
Watch for: Complex setup for some users
Advanced self-service features
Watch for: Limited features for large enterprises
User-friendly interface with smooth integration.
Watch for: Limited app and connector options in the Marketplace.
Provides accurate time tracking, helping in call management and handling.
Watch for: Occasional errors and latency issues may occur, affecting usability.
Why teams look for a LiveVox alternative
When LiveVox stops fitting, it's typically for reasons such as:
- Some users need faster support turnaround for completing custom requests.
- Limited marketplace selection restricts access to advanced integrations.
Picking the right LiveVox alternative: what to weigh
Here's how the 10 alternatives differ where it counts: 3 offer a free tier; and DCDial is the highest rated at 5★ across 12 reviews.
How we determine rank.
Which LiveVox Alternative Is Right for You?
- If you need a free or low-cost option: Aloware — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: DCDial — holds the highest user rating (5.0★) among LiveVox alternatives.
- If you want a mid-range option: VCC Live — sits in the middle of the list by rating and may fit teams with mixed requirements.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to LiveVox for Contact Center Operations Software are DCDial (5.0★), UJET (4.9★), Aloware (4.9★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to LiveVox, prioritize: Multi-Channel Communication, Contact Database, Call Recording, IVR Support, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Contact Center Operations Software tools are Authkey, Ringflow, Teloz. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Migration difficulty depends on how deeply LiveVox is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
LiveVox has a rating of 4.4. 9 alternatives — including Voximplant Kit and UJET — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].