8.1
SpotScore
Top 10 Live800 Alternatives 2026
Empower your business with instant customer engagement.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
Pricing
Starts from $239/Year, also offers free forever plan
Free Trial available
Live800 is a Live Chat Software platform with a user rating of 3.8★ based on 11 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Live800 vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Live800 Current | Live Chat Software | $239 | 3.8 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Callbell | Live Chat Software | Free plan available | 4.2 ★ | ✓ Yes |
 ProProfs Chat | Live Chat Software | $10 | 4.5 ★ | ✓ Yes |
 Formilla.com | Live Chat Software | $23.99 | 4.5 ★ | ✓ Yes |
 LiveChat | Live Chat Software | $16 | 4.3 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Live800 alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
8.8
SpotScore
Callbell — 4.22★
Elevate your customer support game with Callbell.
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What is Callbell?
Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...
Read moreWhat reviewers like about Callbell
- Multi-channel support
- Internal collaboration tools
- Performance analytics
Where Callbell falls short
- Limited customization options
- Potentially high costs
- Learning curve for new users
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Callbell offers custom pricing plan
8.9
SpotScore
ProProfs Chat — from $10 · 4.45★
Streamline chat support and increase customer engagement.
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What is ProProfs Chat?
ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...
Read moreWhat reviewers like about ProProfs Chat
- Predefined messages for efficiency
- Operator-to-operator chat
- Customizable chat windows
Where ProProfs Chat falls short
- Limited integrations
- Basic analytics features
- No mobile app
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $10/User/Month when Billed Yearly
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9.0
SpotScore
Formilla.com — from $23.99 · 4.5★
Maximize customer engagement and generate leads effortlessly.
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What is Formilla.com?
Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...
Read moreWhat reviewers like about Formilla.com
- Multi-language support
- Lead tracking
- Customizable themes
Where Formilla.com falls short
- Limited advanced features
- Basic analytics
- Integration challenges
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $23.99/Month when Billed Yearly, also offers free forever plan
9.8
SpotScore
LiveChat — from $16 · 4.35★
Streamline customer support and boost satisfaction with LiveChat.
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What is LiveChat?
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...
Read moreWhat reviewers like about LiveChat
- Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.
- Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.
- Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.
Where LiveChat falls short
- Limited number of active accounts, hindering flexibility during certain periods of high volume.
- Learning curve can be tricky, requiring time and effort to overcome.
- Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $16/User/Month when Billed Yearly
8.3
SpotScore
Talkative — 5★
Empower your customer connections with Talkative.
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What is Talkative?
Talkative, the ultimate solution for businesses to connect with their customers through websites and applications. By integrating features such as voice, video, chat, and co-browsing, Talkative allows seamless communication and real-time problem solving. Drive direct engagement with your ...
Read moreWhat reviewers like about Talkative
- Voice and video integration
- Co-browsing feature
- Real-time problem solving
Where Talkative falls short
- Complex setup
- Higher pricing tier
- May require training for staff
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Video Chat
-
Call Me Option
Pricing
Free Trial available
Talkative offers custom pricing plan
8.8
SpotScore
WhosOn — from $33 · 4.31★
Build strong connections with customers through advanced chat technology.
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What is WhosOn?
WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...
Read moreWhat reviewers like about WhosOn
- Proactive visitor engagement
- Sentiment analysis
- Smart response suggestions
Where WhosOn falls short
- Limited customization options
- May lack advanced features
- Pricing can be high
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Video Chat
-
Call Me Option
Pricing
Free Trial available
Starts from $33/User/Month
9.2
SpotScore
Acquire — 4.31★
Streamline customer engagement and drive growth.
Add to compare
What is Acquire?
. Acquire, with the tagline "Simplify customer engagement and boost business growth," is a conversational customer experience management platform. This software enables companies to easily connect and collaborate with their clients through video or chat, while also offering co-browsing ...
Read moreWhat reviewers like about Acquire
- Easy to integrate with existing software, providing a consistent experience.
- Offers a range of features like live chat, co-browsing, and video capabilities to enhance customer support.
- Provides personalized customer experiences and feedback loop.
Where Acquire falls short
- Some users experienced sporadic bugs and glitches that require frequent attention.
- Lack of certain customizability options for tailor-made solutions according to specific needs.
- Limited sound notifications affecting real-time responsiveness.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Video Chat
-
Call Me Option
Pricing
Acquire offers custom pricing plan
9.1
SpotScore
REVE Chat — from $13.50 · 4.08★
Empower your online communication with REVE Chat.
Add to compare
What is REVE Chat?
Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...
Read moreWhat reviewers like about REVE Chat
- User-friendly interface that integrates all chats in one window, enhancing convenience.
- Advanced features such as screen sharing, joint navigation, and department management for effective customization and interaction.
- Quick and error-free installation process, improving client communication and satisfaction.
Where REVE Chat falls short
- Reports of basic features working effectively, but lacking in advanced capabilities.
- Complaints about customer support quality, with issues regarding linguistic communication and assistance reliability.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Video Chat
-
Call Me Option
Pricing
Free Trial available
Starts from $13.50/Month when Billed Yearly
9.7
SpotScore
tawk.to — 3.92★
Engage with customers in real-time, effortlessly.
Add to compare
What is tawk.to?
tawk.to is a free live chat and messaging platform that lets businesses monitor and respond to customer inquiries and support tickets from a central dashboard. It includes FAQs, knowledge base articles, and quick-reply shortcuts to help teams respond faster, along with real-time visitor ...
Read moreWhat reviewers like about tawk.to
- User-friendly and cost-effective, offering easy setup and customization options.
- Provides real-time engagement with customers, valuable insights, and automation features.
- Integrates well with multiple websites, allowing smooth communication and quick responses.
Where tawk.to falls short
- Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
- Some crashing issues reported in the Android app, while the PC version works well.
- Limited customizability for widget implementation to match website themes.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Video Chat
-
Persistent Chat
The main Live800 competitors
Live800 competes with 10 other live chat software tools tracked on Spotsaas. The closest by feature overlap are ZoomInfo Chat, Callbell and ProProfs Chat. Each is compared against Live800 on rating, pricing and feature coverage below.
What else works like Live800?
Searches for "sites like Live800" and "apps like Live800" land on the same set of options as "Live800 alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
What earned each one a spot
Predefined messages for efficiency
Watch for: Limited integrations
Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.
Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.
Proactive visitor engagement
Watch for: Limited customization options
Easy to integrate with existing software, providing a consistent experience.
Watch for: Some users experienced sporadic bugs and glitches that require frequent attention.
User-friendly interface that integrates all chats in one window, enhancing convenience.
Watch for: Reports of basic features working effectively, but lacking in advanced capabilities.
User-friendly and cost-effective, offering easy setup and customization options.
Watch for: Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
Why teams look for a Live800 alternative
The motivation to leave Live800 usually centers on a few specifics:
- Complex setup
- Higher pricing tier
- May require extensive training
What to look for in a Live800 alternative
How these 10 live chat software alternatives measure up: 7 offer a free tier; and Talkative is the highest rated at 5★ across 19 reviews.
Behind the ranking.
Which Live800 Alternative Is Right for You?
- If you need a free or low-cost option: Callbell — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Talkative — holds the highest user rating (5.0★) among Live800 alternatives.
- If you want a mid-range option: Talkative — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from Live800? Get the migration checklist
A step-by-step live chat software migration checklist so you can move off Live800 without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
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Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to Live800 for Live Chat Software are Talkative (5.0★), Formilla.com (4.5★), ProProfs Chat (4.5★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to Live800, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Knowledge Database, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Live Chat Software tools are Intercom, LiveChat, LiveAgent. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Live800 starts from $239 /Year. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply Live800 is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
Live800 has a rating of 3.8. 9 alternatives — including Callbell and ProProfs Chat — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].