
Employee Navigator Review: Is It The Right HR Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $370.83 / Month when Billed Yearly

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What is Employee Navigator?
Ensure your business' successful growth with Employee Navigator – a secure, user-friendly platform. This tailored system is specifically designed to simplify the management of benefits, onboarding, and more for organisations. Save time and money with online employee perks management and 150+ integrations. Employee Navigator unites with major firms, institutes, and insurance providers to offer a truly dynamic tech experience for brokers and employers. Streamline and simplify your ACA Reporting with a single dashboard and clear costs.
Pricing
Starts from $370.83 / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Employee Navigator Screenshots
Employee Navigator was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Employee Navigator
- Team types
- Large Enterprises, Medium Business
Why teams choose Employee Navigator
Strong integration with major firms and providers
User-friendly interface enhances usability
Is Employee Navigator right for you?
What buyers should know before shortlisting Employee Navigator
Employee Navigator emerges as a standout benefits administration platform, consistently praised for its user-friendly interface and robust functionality. Its seamless integrations with payroll providers, insurance carriers, and third-party administrators greatly streamline processes like onboarding, benefits management, and compliance reporting.
HR teams and brokers have highlighted its intuitive design, comprehensive customization options, and the ability to adapt to a wide range of client needs, especially for small to mid-sized businesses. The system effectively centralizes employee data, simplifies ACA compliance, and offers tools for PTO tracking and asset management, making it an all-in-one solution for administrative tasks.
A recurring highlight in user reviews is Employee Navigator's exceptional customer support. Issues are swiftly resolved by a knowledgeable team, with feedback often driving system enhancements.
Its innovative approach to automation and accuracy through integration is not only time-saving but reduces potential errors, creating a significantly smoother experience for administrators and employees alike. While the platform is highly efficient once set up, some users mentioned an initial learning curve, particularly for first-time users without training.
However, the support resources, such as the help center and training materials, effectively address these challenges. For organizations seeking a reliable and adaptive solution, Employee Navigator is a top-tier choice.
Employee Navigator pros and cons
- Employee Navigator pros
Strong integration with major firms and providers
User-friendly interface enhances usability
- Employee Navigator cons
Limited customization may not suit all needs
Basic reporting may not meet advanced requirements
Ready to try it?
Get started with Employee Navigator
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Employee Navigator side-by-side with top HR Software alternatives.
What is the pricing of Employee Navigator?
Employee Navigator Pricing Plans
Enhanced
Unlimited Companies
Unlimited employees
Broker training sessions
Knowledge base & video library
User webinar series
Show more +
Enhanced Plus
Includes features of Enhanced plan, plus
Self-service EDI
Colonial Life App
Voya (ING) App
Transamerica App
Show more +
Elite
Includes features of Enhanced Plus plan, plus
Email & phone support : 2 Users
Acknowledge HR & corporate policies
Task trigger on plan & life events
New hire onboarding
Show more +
Platinum
Includes features of Elite plan, plus
Priority phone support
Employee Navigator reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 120 reviews, with strong overall satisfaction.
What buyers like
- Interface requires minimal training for administrators, employees, and brokers.
- Integrates with carriers, payroll systems, and HR tools, reducing manual errors.
- Covers benefit administration, ACA compliance, PTO tracking, and onboarding in one platform.
Common complaints
- Initial setup for new users with moderate to highly complex needs can be challenging without proper guidance.
- Some advanced tasks, like customization or troubleshooting, require reliance on support staff or escalations to Tier 2.
- Limited training for administrators may hinder self-sufficiency in operating all features independently.
Are you using Employee Navigator?
What users are saying
JM
Janae M
12/15/23
"Employee Navigator is the BEST benefits platform I've used!"
What do you like best about Employee Navigator? It's so user friendly and our team at EBMG make working with the system that much easier. It also ...
Read more
AU
Anonymous User
10/17/23
"It Makes Managing Benefits A Lot More Efficient"
What do you like best about Employee Navigator? I like that it send regular reminders for employees to sign up for benefits. Its gives them the option ...
Read more
CG
Christian G
09/28/23
"Navigator is a very easy to use platform."
What do you like best about Employee Navigator? I like how easy navigator is to use. Once groups are set up it looks very clean and easy for clients ...
Read more
AK
Angela K
09/27/23
"Technology, Compliance, Integrations & Customer Service - You CAN have it all with Navigator"
What do you like best about Employee Navigator? Employee Navigator gives the brokers AND the clients the keys for success. As we drive the site ...
Read more
AU
Anonymous User
09/21/23
"Pleased"
What do you like best about Employee Navigator? All employee information is easily accessible in one place What do you dislike about Employee Navigator?
RB
R B
09/05/23
"Employee Navigator is a great resource!"
What do you like best about Employee Navigator? Paper no longer needed. Provides a one-stop-shop for benefit administration, HR tasks, PTO, and ACA ...
Read more

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What are the features of Employee Navigator?
Benefits management includes defining, preparing, analyzing, and monitoring benefits from starting a program or project investment until the…
Compensation management is a key feature in many software applications that helps businesses efficiently manage their employee's compensatio…
A database of employees comprises vital information such as each employee's personal information and company-related information such as the…
Employee lifecycle management (ELM) describes an employee's stages when employed by a company. HR plays a vital role in ELM, and it begins e…
HR compliance is company's commitment to respect the labor laws' operating requirements. Processes, procedures, and records are all affected…
The process of welcoming new clients, confirming that their inquiries and concerns are addressed, and delivering new products and services a…
The payroll management process consists of a series of controlled processes completed in the same sequence each month to establish a payroll…
Paid time off (PTO) is an employee leave program in which employees can draw from a leave bank (with a certain number of leaves) and be guar…
Training management is a software feature that helps organizations efficiently manage their training programs and activities. It serves as a…
Employee Navigator security and data handling
Key compliance certifications and security features for IT and security teams evaluating Employee Navigator.
Certifications
Developer & data
Employee Navigator Customers
Employee Navigator Support Options
Frequently Asked Questions About Employee Navigator
Common questions buyers ask before choosing Employee Navigator.
Employee Navigator is a HR Software. Employee Navigator offers Training Management, Time Off Management, Payroll Management, Onboarding, Employee Lifecycle Management and many more functionalities.
Buyers commonly note the following limitations of Employee Navigator: Limited customization may not suit all needs; Basic reporting may not meet advanced requirements.
Some top alternatives to Employee Navigator includes Hibob HRIS, Oyster, Paychex Flex, Paycor and Info-Tech.
Employee Navigator offers Subscription pricing model
The starting price of Employee Navigator is $370.83/Month when Billed Yearly
Free buyer scorecard
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Ready to try it?
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].































