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9.3

Spot Score

Keka - HR Software

Keka Review: Is It The Right HR Software For Your Team?

Best for SMB teams · Mid-market

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Keka offers custom pricing plan

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SpotSaaS Analysis for Keka

Keka is an HR software solution primarily used by HR Managers, Payroll Specialists, and Talent Acquisition Specialists in small to medium-sized businesses. With a rating of 4.4/5 from 99 user reviews, it is broadly validated as a reliable choice for these roles, indicating strong user satisfaction.

Keka's standout features include its responsive and knowledgeable support team, which ensures a smooth user experience, and its highly customizable nature that adapts to various company sizes and HR needs. However, users report that the mobile app lacks certain functionalities, with limited options and occasional delays in updates, which can be a drawback for those relying heavily on mobile access.

Quick facts about Keka

Rating4.4/5 (99 reviews) | SpotScore: 9.3/10Best forSmall to Medium BusinessesPricingFree trial, quote-based post-trialDeploymentBrowser Based, Android, iOSTop strengthUser-friendly interface simplifies HR tasksWatch-outAttendance synchronization glitches and delays

Keka is a web-based, Employee self-service software (HRIS) to manage employees. It's help in maintaining the important information about employees like salary structure, branch wise employees along with details of their insurance, leaves, current open vacancies and much more in one centralized system called as HRIS.

Pricing

  • Keka offers custom pricing plan

  • Free Trial available

Best For

Built for growing teams, from small businesses to mid-market

Security & Compliance

GDPR
  • SSO & MFA supported

  • Data residency:🇮🇳

Platform

  • Web + mobile app (iOS & Android)

Keka Software Demo

Keka was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Keka

Use cases
SaaS companies, Consulting firms, Fintech and HR Tech companies
Team types
HR Managers, Payroll Specialists
Company size
50-500 employees, Small to Medium Businesses
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose Keka

  • Responsive and knowledgeable customer support

  • User-friendly interface simplifying complex HR tasks

  • Customizable to fit various company sizes and HR requirements

Is Keka right for you?

Best for SMBs needing user-friendly, customizable HRIS with integrated payroll.

Choose Keka if

  • You are a small to medium business with 50-500 employees seeking flexible HR management.
  • You prioritize an intuitive interface that simplifies complex HR tasks like payroll and attendance.
  • You need responsive customer support and a platform customizable to various HR workflows.

Consider alternatives if

  • Your company has over 500 employees requiring highly complex, enterprise-grade HR workflows.
  • You require a fully functional, stable mobile HR management app with real-time attendance sync.

What buyers should know before shortlisting Keka

Keka emerges as a standout HRMS platform tailored for businesses seeking efficiency, user-friendliness, and customization. The product's sleek and intuitive interface consistently garners praise, simplifying otherwise complex HR tasks like payroll, attendance, leave management, and tax deductions.

Many users highlight its seamless integration into existing workflows and smooth implementation process. Particularly commendable is its customer support, frequently noted for its responsiveness and dedication to resolving issues swiftly.

The ability to manage remote work seamlessly, coupled with its employee-centric features such as birthday alerts, team stats, and expense tracking, further cements its position as a comprehensive solution. However, there appear to be minor areas where the platform could refine its offerings.

Some users reported occasional delays in attendance synchronizations and a learning curve in navigating certain features. Feedback on its mobile app suggests room for enhancement to provide a more streamlined, consistent experience.

Overall, Keka proves to be an impressive HR solution, reducing manual complexities and enhancing workforce management with remarkable ease and efficiency. Its continued evolution suggests it could address current gaps, making it even more indispensable to its users.

Pros and cons

Keka pros and cons

  • Keka pros
  • Responsive and knowledgeable customer support

  • User-friendly interface simplifying complex HR tasks

  • Customizable to fit various company sizes and HR requirements

  • Keka cons
  • Mobile app lacks certain functionalities and updates are delayed

  • Attendance synchronization glitches causing punch-in/out delays

4.4/5 rating
101 verified reviews
Free trial available

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Compare Keka side-by-side with top HR Software alternatives.

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Keka reviews and ratings

Buyer sentiment

Overall positive sentiment highlights Keka's ease of use, strong customer support, and payroll capabilities, tempered by concerns over mobile app limitations and attendance glitches.

What buyers like

  • Ease of use
  • Customer support responsiveness
  • Payroll management

Common complaints

  • Mobile app functionality
  • Attendance synchronization issues

4.41

Very Good

Based on 101 ratings & 101 reviews

Rating Distribution

Excellent

(66)

Very Good

(27)

Good

(5)

Poor

(1)

Poor

(2)

What users are saying

DP

Divyesh P.

06/26/26

4.5 out of 5

What do you like best about Keka?I really like Keka's user-friendly interface, which makes managing employees and IT assets simple and efficient. The ...

Read more

VU

Verified User in Computer Software

06/25/26

5 out of 5

What do you like best about Keka?Back end support is faster then any other HR software.Review collected by and hosted on G2.com.What do you dislike ...

Read more

RK

Ram K.

06/25/26

5 out of 5

What do you like best about Keka?Employee database and payroll processing in smooth way.Review collected by and hosted on G2.com.What do you dislike ...

Read more

SS

Shrushti S.

06/25/26

4.5 out of 5

What do you like best about Keka?I like how Keka is modern HR and Payroll software that makes managing employees easier. It helps with payroll ...

Read more

HK

HarishKumar K.

06/25/26

5 out of 5

What do you like best about Keka?Best out keka is everything especially payrollReview collected by and hosted on G2.com.What do you dislike about ...

Read more

AS

Amar S.

06/25/26

4 out of 5

What do you like best about Keka?Very helpful for payroll and the onboarding process.Review collected by and hosted on G2.com.What do you dislike ...

Read more

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What are the features of Keka?

43%

Feature coverage

15 of 35 tracked features

360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…

Keka’s Applicant Tracking feature simplifies the recruitment process by allowing HR teams to monitor candidates from application submission…

Benefits management includes defining, preparing, analyzing, and monitoring benefits from starting a program or project investment until the…

Compensation management is a key feature in many software applications that helps businesses efficiently manage their employee's compensatio…

The Employee Database feature serves as a centralized repository for all employee information, including personal details, employment histor…

Keka’s Employee Lifecycle Management provides a comprehensive framework for managing an employee's journey within the organization—from hiri…

Keka’s HR Compliance Management feature helps organizations stay compliant with local labor laws and regulations by providing tools for trac…

The Onboarding feature in Keka streamlines the new hire experience by providing a structured process for integrating new employees into the…

Keka’s Payroll Management feature automates the payroll process, ensuring accurate calculations of employee salaries, deductions, bonuses, a…

The Performance Appraisal feature within Keka allows organizations to conduct regular performance evaluations seamlessly. Managers can set g…

Keka’s Recruiting Management feature is designed to optimize the hiring process by allowing HR teams to manage job postings, applications, a…

A self-service portal is a website or app that enables workers (or external clients for externally visible support providers) to help themse…

The Time & Attendance Management feature in Keka allows organizations to track employee work hours accurately through automated systems such…

With Keka’s Time Off Management feature, employees can easily request and track their leave balances, including vacation days, sick leave, a…

Keka’s Training Management feature enables organizations to streamline their employee training processes effectively. This feature allows ma…

Security & Compliance

Keka security and data handling

Key compliance certifications and security features for IT and security teams evaluating Keka.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇮🇳

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Why buyers keep looking beyond Keka

  • Users may seek alternatives to Keka if they require more advanced features such as customizable reporting or integration with specific third-party applications that Keka might not support.

  • Organizations with complex payroll requirements might look for alternatives that offer better compliance tools or industry-specific solutions tailored to their unique needs.

  • Companies experiencing rapid growth may consider alternatives that provide scalability options or enhanced performance to accommodate larger employee bases and increased data volume.

  • Businesses focused on user experience might explore other platforms that offer a more intuitive interface or superior customer support, ensuring smoother onboarding and day-to-day usage.

  • Users may also seek alternatives if they encounter pricing concerns, looking for more cost-effective solutions that fit their budget while still meeting essential HR and payroll functionalities.

Keka Customers

Wingify-logo

Wingify

Hoonar Tekwurk-logo

Hoonar Tekwurk

Ratna Global-logo

Ratna Global

Amura-logo

Amura

Amromed-logo

Amromed

GrabOn-logo

GrabOn

Urjanet-logo

Urjanet

Mouri Tech-logo

Mouri Tech

Cadopt Technologies-logo

Cadopt Technologies

MSys Technologies-logo

MSys Technologies

Help & Contact

Keka Support Options

Customer ServiceBusiness HoursOnline
LocationHyderabad, India

Frequently Asked Questions About Keka

Common questions buyers ask before choosing Keka.

Keka is a HR Software. Keka offers Training Management, Time Off Management, Recruiting Management, Performance Appraisal, Payroll Management and many more functionalities.

Keka is a strong fit if: You are a small to medium business with 50-500 employees seeking flexible HR management.; You prioritize an intuitive interface that simplifies complex HR tasks like payroll and attendance.. Consider alternatives if: Your company has over 500 employees requiring highly complex, enterprise-grade HR workflows.; You require a fully functional, stable mobile HR management app with real-time attendance sync..

Buyers commonly note the following limitations of Keka: Mobile app lacks certain functionalities and updates are delayed; Attendance synchronization glitches causing punch-in/out delays; Frequent interface changes that frustrate regular users.

Some top alternatives to Keka includes Hibob HRIS, Oyster, Paychex Flex, Paycor and BIZHRS.

Keka offers Free Trial, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Keka as of now.

The starting price is not disclosed by Keka. You can visit Keka pricing page to get the latest pricing.

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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