ALVAO Service Desk vs Richdesk - Which Service Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ALVAO Service Desk (27) Get Quote Get Quote	Richdesk (2) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	ALVAO Service Desk is a powerful tool for internal service teams, designed for ease of use and fostering effective communication. This software solution enables companies to gain an ... Read More	RichDesk is an innovative helpdesk and asset management software solution designed to optimize customer service and employee support. It contains all the necessary features to do just that ... Read More
Entry Level Pricing	Starts from $3	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
User Ratings	4.6 (24)	4.3 (61)
	Get Quote	Get Quote

Software Demo

Demo	ALVAO Service Desk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

What Do ALVAO Service Desk and Richdesk Cost?

Pricing Option
Starting From	$3	Not Available
Pricing Plans	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

ALVAO Service Desk User Reviews & Rating Comparison

User Ratings	4.6 (based on 24 reviews)	4.3 (based on 61 reviews)
Rating Distribution	Excellent 19 Very Good 8 Good 0 Poor 0 Terible 0	Excellent 0 Very Good 2 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	ALVAO Service Desk has garnered positive feedback for various reasons over the past year. Users appreciate its user-friendly design and intuitive interface, making it easy for both specialists ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of ALVAO Service Desk Easy to use service desk with all necessary features for incident, problem, and service management. Intuitive interface and user-friendly design that enhances user experience. Integration capabilities with popular platforms like Teams, Zabbix, and Azure DevOps for time-saving workflows. Quick overview of workload and streamlined communication with users. Knowledge base and integration with certain tools like TeamViewer could be improved. Some users find advanced features underutilized or complex to configure without additional training.	Pros and Cons of Richdesk
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	HARTMANN Smartwings LINET	NHS Hyundai Tuffnells

Media and Screenshots

Screenshots	6 Screenshots	4 Screenshots
Videos	No videos available.	3 Videos

Top Alternatives to ALVAO Service Desk and Richdesk in 2025

Alternatives	Apptivo 4.1 Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both ALVAO Service Desk and Richdesk offer a Free Trial.

ALVAO Service Desk is designed for Large Enterprises, Medium Business and Small Business.

Richdesk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of ALVAO Service Desk begins at $3/User/Month, while pricing details for Richdesk are unavailable.

Some top alternatives to ALVAO Service Desk includes Apptivo, Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, Deskero, Desky, Faveo HELPDESK, EvantoDesk, Sitehelpdesk and AzureDesk.

Some top alternatives to Richdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Mint Service Desk, HelpDesk, SysAid, HESK, Track-It, Simplydesk and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

ALVAO Service Desk vs Richdesk - Which Service Desk Software Platform Is Better in July 2025?