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12 Best Free FaceUp Alternatives in 2026

Explore 12 alternatives to FaceUp — vetted by our editors with real user reviews, pricing, and feature comparisons.

FaceUp alternatives compared: the 12 top picks

Quick answer

The standout free incident management software alternatives to FaceUp are Qustodio Schools, Incognito for Slack and Glaass. Qustodio Schools comes first with a SpotScore of -1. Compare all 12 on score, rating, and pricing below.

You don't have to settle for FaceUp if it isn't working. These 12 incident management software free alternatives are the strongest replacements, ranked by SpotScore (real-user satisfaction and market presence), star ratings, and pricing. Editors vet each tool. Use the table for a fast comparison, then read the sections below for the full story.

ProductSpotScoreRatingPricingBest for
Qustodio SchoolsComprehensive Digital Safety for StudentsNot yet ratedFreefrom $24/yrsmall & mid-size businesses
Incognito for SlackTransparent communication, stronger team.Not yet ratedFreefrom $1 /User/Monthteams of all sizes
GlaassStreamline your construction process with Glaass.★★★★★ 4.83(30)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
QualifiedAccelerate sales, maximize your website's potential.★★★★★ 4.6(25)FreeFree Trial · Quotation Basedteams of all sizes
PagerDutyStreamline incident management with PagerDuty.9.8★★★★★ 4.64(258)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
xMattersTransform incidents into opportunities for growth.9.4★★★★★ 4.62(257)FreeFree Trial · Freemium · Subscriptionteams of all sizes
AlertOpsStreamline your incident management with real-time alerts.9.1★★★★★ 4.72(100)FreeFree Trial · Freemium · Subscription · Quotation Basedteams of all sizes
OpsgenieReduce downtime with intelligent incident management.9★★★★★ 4.64(123)FreeFree Trial · Freemium · Subscriptionteams of all sizes
OnPageEffortlessly streamline incident management with OnPage.8.9★★★★ 4.49(230)FreeFree Trial · Subscriptionteams of all sizes
MoogsoftStreamline IT incident management for faster resolution.8.6★★★★★ 4.5(37)FreeFreemium · Subscription · Quotation Basedteams of all sizes
ZendutyEfficiently manage and resolve incidents with Zenduty.8.5Not yet ratedFreeFree Trial · Freemium · Subscriptionteams of all sizes
Spike.shStreamline your workflow with Spike.sh8.4★★☆☆☆ 2.1FreeFree Trial · Subscriptionsmall & mid-size businesses
Qustodio Schools - Endpoint Protection Software

Qustodio Schools

Comprehensive Digital Safety for Students

Best for: SMB teams · Mid-market

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What is Qustodio Schools?

Qustodio Schools, part of the Qoria group, offers a seamless digital safety solution designed to protect children online at home, school, and beyond. As technology becomes integral to education, the platform fosters healthy digital habits through real-time monitoring, advanced reporting, and ...

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Free TrialTry Free →·

Qustodio Schools offers custom pricing plan

Incognito for Slack - New SaaS Software

Incognito for Slack

Transparent communication, stronger team.

Best for: SMB teams · Mid-market · Enterprise

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What is Incognito for Slack?

Incognito for Slack is a cloud-based solution designed to help your staff easily share anonymous feedback, questions, achievements and more. Keep office politics out of the picture and open up the floor for honest responses when you ask your team important questions. For upcoming company ...

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Incognito for Slack offers custom pricing plan

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Glaass - New SaaS Software

Glaass

Streamline your construction process with Glaass.

Best for: SMB teams · Mid-market · Enterprise

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What is Glaass?

Glaass simplifies construction workflows with its feature-rich platform. Interface with your team and share drawings with version control automation. Link inspections, test plans, and quality records, enabling you to create digital checklists; capable of operating on both Android and iOS. ...

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Free TrialTry Free →·

Glaass offers custom pricing plan

Qualified - New SaaS Software

Qualified

Accelerate sales, maximize your website's potential.

Best for: SMB teams · Mid-market · Enterprise

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What is Qualified?

Qualified leverages the current website of companies to identify leads and get the best return on investment. This comprehensive developer assessment helps start meaningful sales conversation, convert outbound and digital adverts, and further analyse clues of buying intent. This software helps ...

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Free TrialTry Free →·

Qualified offers custom pricing plan

9.8

SpotScore

PagerDuty - Incident Management Software

PagerDuty

Streamline incident management with PagerDuty.

Best for: SMB teams · Mid-market · Enterprise

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What is PagerDuty?

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedded into stack via a simple API call, PagerDuty helps companies digitally ...

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Starts from $10

9.4

SpotScore

xMatters - Incident Management Software

xMatters

Transform incidents into opportunities for growth.

Best for: SMB teams · Mid-market · Enterprise

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What is xMatters?

xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize actions, and uncover meaningful opportunities for process improvement. It gives organizations the ability to ...

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Free Trial·

Starts from $16/User/Month, also offers free forever plan

9.1

SpotScore

AlertOps - Incident Management Software

AlertOps

Streamline your incident management with real-time alerts.

Best for: SMB teams · Mid-market · Enterprise

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What is AlertOps?

AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ integrations including ticketing systems, help desks, and social media. Users of the AlertOps platform are ...

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Free Trial·

Starts from $5/User/Month when Billed Yearly, also offers free forever plan

9.0

SpotScore

Opsgenie - Incident Management Software

Opsgenie

Reduce downtime with intelligent incident management.

Best for: SMB teams · Mid-market · Enterprise

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What is Opsgenie?

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable and serve thousands of organizations worldwide. It is used for alerting, ...

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Starts from $9/User/Month when Billed Yearly, also offers free forever plan

8.9

SpotScore

OnPage - Incident Management Software

OnPage

Effortlessly streamline incident management with OnPage.

Best for: SMB teams · Mid-market · Enterprise

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What is OnPage?

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all sizes can use OnPage to monitor, report on and improve their response times ...

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Free TrialTry Free →·

Starts from $13.99/User/Month when yearly

8.6

SpotScore

Moogsoft - Incident Management Software

Moogsoft

Streamline IT incident management for faster resolution.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Moogsoft?

Management Software eases this burden by organizing the team's responses and alerting the right people to them on an ongoing basis. It allows businesses to manage incidents and request help from other teams so that everyone is on the same page and knows what to expect next. With Moogsoft, ...

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Starts from $833/Month, also offers free forever plan

8.5

SpotScore

Zenduty - Incident Management Software

Zenduty

Efficiently manage and resolve incidents with Zenduty.

Best for: SMB teams · Mid-market · Enterprise

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What is Zenduty?

Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on service, data, context and time of day, with false alarms and noise suppressed. Create on-call rotations and ...

Read more about Zenduty
Free TrialTry Free →·

Starts from $5/User/Month when Billed Yearly, also offers free forever plan

8.4

SpotScore

Spike.sh - Incident Management Software

Spike.sh

Streamline your workflow with Spike.sh

Best for: SMB teams · Mid-market

Start Free Trial

2.1

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What is Spike.sh?

Spike.sh is an incident management software platform that allows businesses to manage their work orders, assets, and equipment. With a user-friendly interface and cost effective pricing, Spike.sh offers more flexibility and better software than the competition. The web interface allows for easy ...

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Free TrialTry Free →·

Starts from $6.4/user/month when yearly

Why these options stand out

Qustodio SchoolsBest for small & mid-size businesses

Works across Windows, Mac, Chromebook, Android, and iOS for seamless protection.

Watch for: Restrictions on content and screen time may lead to pushback.

Incognito for SlackBest for teams of all sizes

Anonymous feedback collection

Watch for: Limited to Slack integration

GlaassBest for teams of all sizes

Simplifies workflows

Watch for: Limited to construction industry

QualifiedBest for teams of all sizes

Lead identification

Watch for: Requires website integration

PagerDuty9.8Best for teams of all sizes

Real-time alerting system surfaces incidents quickly for faster response and resolution.

Watch for: New users without training may struggle to use the full feature set effectively.

xMatters9.4Best for teams of all sizes

Automates workflows and alerts, saving time and ensuring timely responses to issues.

Watch for: Some users find the search function and schedule setup confusing or could be improved.

AlertOps9.1Best for teams of all sizes

Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks.

Watch for: Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness.

Opsgenie9Best for teams of all sizes

Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention.

Watch for: Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization.

OnPage8.9Best for teams of all sizes

Reliable and user-friendly, providing timely notifications and resolving staffing coverage effectively.

Watch for: Limited customization options, especially regarding notification settings, custom sounds, and responding to pages with text.

Moogsoft8.6Best for teams of all sizes

Centralizes alerts from different monitoring tools, using AI for predictive monitoring.

Watch for: Need for an option to manually retest/rerun alerts for verification.

Zenduty8.5Best for teams of all sizes

Reduces downtime significantly

Watch for: Requires setup time

Spike.sh8.4Best for small & mid-size businesses

User-friendly platform

Watch for: Limited advanced features

Why teams look for a FaceUp alternative

If you're considering a FaceUp alternative, you're probably running into one of these:

  • Limited features for larger organizations
  • May lack advanced analytics
  • Not suitable for all industries
  • Requires user trust

What separates a strong FaceUp alternative

Looking at the 12 incident management software free alternatives through the data: 12 offer a free tier; paid plans run $1–$24, with Incognito for Slack the cheapest entry point; and Glaass is the highest rated at 4.83 across 30 reviews.

The method behind the list.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to FaceUp are Glaass (4.8★), AlertOps (4.7★), PagerDuty (4.6★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to FaceUp, prioritize: Anonymous Feedback, Employee Management, Report Generation, Multi-language Support, Alerts, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

FaceUp starts from $39 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply FaceUp is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Picking a FaceUp alternative: where to start

  • On a budget / just exploring: start with a free tier — Qustodio Schools, Incognito for Slack and Glaass let you evaluate without paying upfront.
  • If real-user ratings matter most: Glaass has the strongest star rating (4.83★) among the options with verified reviews.
  • Want the safest pick: Qustodio Schools has the highest Spotsaas Score (-1) in this list — a strong default if you're unsure.

Migrating from FaceUp, step by step

The smart way to leave FaceUp is step by step. Export your data, make sure it imports, and confirm your core workflows survive the move. Trial the new tool before committing, and keep FaceUp live until you're fully migrated. Most options above offer free testing.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].