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Opsgenie vs OnPage Comparison

Last updated:

Opsgenie

4.5(213 reviews)

Starting at $9 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable…

OnPage

4.5(308 reviews)

Starting at $13.99 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training to use. Organizations of all si…

SpotSaaS Analysis

OpsgenieOnPage

Opsgenie excels in providing highly customizable and automated incident alerting suitable for larger teams, while OnPage offers a straightforward and reliable incident management solution ideal for small to medium-sized businesses. Opsgenie is best for organizations that prioritize flexibility in alerting, whereas OnPage is perfect for teams seeking ease of use with minimal training.

- Highly customizable alerting options - Multi-channel notifications (SMS, call, email) - Automated incident workflows - Suitable for larger teams (51-500 and 500+ employees) - Reduces manual alert management - Price: $9

- Simple and streamlined incident management - Reliable and easy-to-use interface - Minimal training required for users - Best for small to medium businesses - Timely notifications integrated with user devices - Price: $13.99

Opsgenie vs OnPage — at a glance

FeatureOpsgenieOnPage
Rating4.5 / 54.5 / 5
Reviews213308
Starting price$9 /User/Month$13.99 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between Opsgenie and OnPage

  • Pricing: Opsgenie starts at $9 /User/Month, while OnPage starts at $13.99 /User/Month.
  • Deployment: Opsgenie supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; OnPage supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Opsgenie vs OnPage — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Opsgenie - Incident Management Software
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OnPage - Incident Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Opsgenie

Best for customizable, automated incident alerting and on-call scheduling.

Choose if
  • You need highly customizable alerting with multi-channel notifications (SMS, call, email).
  • Your team requires automated incident workflows to reduce manual alert management.
  • You have dedicated on-call engineers or SREs in mid to large-sized organizations.
Consider alternatives if
  • Your team lacks dedicated incident response roles or is new to incident management.
  • You require extensive third-party app integrations and a large marketplace ecosystem.

OnPage

Best for reliable, easy-to-use incident alerts with minimal training needed.

Choose if
  • You need a simple, streamlined incident management tool for small to medium teams.
  • Your team requires dependable, timely notifications integrated with user devices.
  • You value responsive 24/7 customer support to quickly resolve issues.
Consider alternatives if
  • Your organization demands extensive customization of notification sounds and alert responses.
  • You require highly granular alert routing and complex response workflows.

Opsgenie: Best for customizable, automated incident alerting and on-call scheduling. OnPage: Best for reliable, easy-to-use incident alerts with minimal training needed.

Description

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More about Opsgenie

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More about OnPage

Entry Level Pricing

  • Starts from $9 , Billed Yearly
  • Starts from $13.99 , yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
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Software Demo

Demo

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How do Opsgenie and OnPage Compare on Features?

Total Features

6 Features

15 Features

Unique Features

No unique features

No unique features

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Compare Opsgenie and OnPage on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9 , Billed Yearly
      • $13.99 , yearly

      Pricing Plans

      • Free

        • Up to 5 users

        • Number of Alerts: Unlimited

        • E-mail Notifications: Unlimited

        Show more +

      • Essentials

        • Includes Free Plan features, plus

        • SMS/Voice Notifications (US & Canada): # of users x100

        • SMS/Voice Notifications (International): # of users x25

        Show more +

      • Standard

        • Includes Essentials Plan features, plus

        • SMS/Voice Notifications (US & Canada): Unlimited

        • SMS/Voice Notifications (International): Unlimited

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Opsgenie pricing
      OnPage pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Opsgenie User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      99

      22

      1

      1

      0

      145

      64

      21

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express strong satisfaction with Opsgenie's automation, notification flexibility, and on-call scheduling, though some find the feature set complex initially.

      What buyers like

      • Ease of use
      • Automation of incident processes
      • Customizable notifications

      Common complaints

      • Complexity for new users
      • Limited marketplace apps/connectors

      Buyer sentiment

      Users generally praise OnPage for its reliability, ease of use, and effective urgent notifications, though some report issues with alert customization and occasional glitches.

      What buyers like

      • Ease of use
      • Reliable notifications
      • Responsive customer support

      Common complaints

      • Limited notification customization
      • Alert glitches

      Pros and Cons

      • Automates incident processes to ensure correct alert management without manual intervention

      • Customizable on-call scheduling with notifications via SMS, call, and email

      • Integrations with various platforms enabling custom notification strategies and alarm analysis

      • Steep learning curve for newcomers due to feature richness and customization complexity

      • Limited availability of advanced apps and connectors in the marketplace

      • Reliable and user-friendly with timely notifications

      • Easy setup requiring little to no training

      • Responsive 24/7 customer support

      • Limited customization of notification sounds and alert responses

      • Occasional glitches causing misdirected alerts

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Looker

      Looker

      No Customers information available.

      Media and Screenshots

      Screenshots

      Announcement

      4 Screenshots

      OnPage

      3 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      2 Videos

      Top Alternatives to Opsgenie and OnPage in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Opsgenie or OnPage?
      Opsgenie and OnPage are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Incident Management Software needs.
      Do Opsgenie and OnPage offer a free trial?
      Yes, both Opsgenie and OnPage offer a free trial.
      What is the starting price of Opsgenie vs OnPage?
      Opsgenie starts at $9 /User/Month. OnPage starts at $13.99 /User/Month.
      What are the top alternatives to Opsgenie?
      Top alternatives to Opsgenie include Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr.
      What are the top alternatives to OnPage?
      Top alternatives to OnPage include Freshservice, VictorOps, Amixr, AlertOps, Spike.sh.

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