9.3
SpotScore

Reamaze
Revolutionizing customer support for seamless communication.
Best for: SMB teams · Mid-market · Enterprise
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What is Reamaze?
Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two editions: Lite and Pro . Both can be used on Windows, MacOS , and Linux platforms. Reamaze makes communication ...
Read more about ReamazeReamaze offers custom pricing plan
9.2
SpotScore

Kayako
Transforming customer support, one chat at a time.
Best for: SMB teams · Mid-market · Enterprise
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What is Kayako?
Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an engaging support experience for website visitors while delivering exceptional customer service. Kayako's chat support software helps businesses improve ...
Read more about Kayako9.0
SpotScore
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What is HappyFox?
The HappyFox Help Desk Software helps agents process support requests, keeping them happy and organized. It provides the infrastructure so users can run their business with no up-front costs or long term contracts. Features include Customizable templates for support requests, Knowledge base, ...
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8.4
SpotScore
Enchant
Empowering non-techies, simplifying customer support.
Best for: SMB teams · Mid-market · Enterprise
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What is Enchant?
Enchant is a help desk that is meant for non-technical users. The goal is to have people with no IT experience use Enchant to help them with their problems. Enchant does not have any features for support agents, only customers. Thus, it cannot be used for call centers. With integrated support ...
Read more about Enchant8.4
SpotScore

EvantoDesk
Efficient help desk solutions for exceptional customer service.
Best for: SMB teams · Mid-market · Enterprise
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What is EvantoDesk?
The EvantoDesk Help Desk Software is a quick and easy way to purchase help desk tickets from customers. The help desk software also allows customers to purchase help desk tickets from the service desk. All the data from those tickets can be exported into various file formats including csv, ...
Read more about EvantoDesk9.7
SpotScore

Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
Best for: SMB teams · Mid-market · Enterprise
What is Zoho Desk?
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read more about Zoho Desk9.8
SpotScore

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What is SysAid?
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read more about SysAidSysAid offers custom pricing plan
9.8
SpotScore
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read more about LiveAgentStarts from $15/User/Month, also offers free forever plan
9.7
SpotScore

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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read more about CrispStarts from $25/User/Month, also offers free forever plan
9.7
SpotScore

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What is Help Scout?
Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...
Read more about Help ScoutStarts from $20/User/Month when Billed Yearly

Kustomer
Customer service platform with omnichannel conversation history
Best for: SMB teams · Mid-market · Enterprise
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What is Kustomer?
Kustomer is a CRM software to manage your sales pipeline and to close the business faster. Kustomer comes with a fully responsive Sales Pipeline Management Dashboard, Objective based planning, E-mail tracking and intelligence, Virtual Sticky Notes, File sharing & communication platform and more ...
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Atera
Streamline customer support with Atera's ticket tracking.
Best for: SMB teams · Mid-market · Enterprise
What is Atera?
Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's intuitive design helps agents spend more time solving tickets, while protecting their time by enforcing ...
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