Is there a free alternative to Delighted?

Yes — SurveySparrow, QuestionPro, Cognito Forms offer free tiers or trials suitable for small teams and individuals.

Last updated: August 23, 2026

6 Free Delighted Alternatives Ranked by Real Users (2026)

Q: What are the best alternatives to Delighted?

The top-rated alternatives to Delighted are Cognito Forms, Rapidr, GetFeedback. Compare all 6 alternatives at https://www.spotsaas.com/list/delighted-free-alternative.

Explore 6 alternatives to Delighted — vetted by our editors with real user reviews, pricing, and feature comparisons.

6 free Delighted alternatives, ranked at a glance

Quick answer

The most popular free survey/ user feedback software alternatives to Delighted are SurveySparrow, QuestionPro and Cognito Forms. SurveySparrow tops the ranking with a SpotScore of 9.4. Compare all 6 on score, rating, and pricing below.

Finding a strong Delighted alternative is mostly about knowing which tools deliver. These 6 survey/ user feedback software free alternatives do, ranked by SpotScore, which combines real-user satisfaction with market presence, plus star ratings and pricing. We vet each one. Skim the table, then read the breakdowns below.

Product	SpotScore	Rating	Pricing	Best for
SurveySparrowReal-time feedback made simple.	9.4	Not yet rated	Freefrom $19/mo	teams of all sizes
QuestionProCollect feedback. Make better decisions.	9.3	★★★★☆ 4.3	Freefrom $129/mo	teams of all sizes
Cognito FormsEffortlessly create and manage online forms.	9.3	★★★★★ 4.92(348)	Freefrom $15/mo	teams of all sizes
GetFeedbackUnlock insights and improve success with user feedback.	9.1	★★★★★ 4.5	FreeFree Trial · Quotation Based	teams of all sizes
RapidrStreamline feedback and boost efficiency.	8	★★★★★ 4.7	Freefrom $19/mo	teams of all sizes
RealFeedbackEngage. Understand. Improve. RealFeedback.	7.1	Not yet rated	Freefrom $9/mo	teams of all sizes

9.4

SpotScore

SurveySparrow

Real-time feedback made simple.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SurveySparrow?

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers and Service oriented companies, creating an online survey that runs ...

QuestionPro

Collect feedback. Make better decisions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

Add to compare

What is QuestionPro?

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help businesses collect feedback to make better decisions, improve customer ...

Cognito Forms

Effortlessly create and manage online forms.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.9

348 verified reviews

Add to compare

What is Cognito Forms?

Cognito Forms is an online form builder for small business owners, nonprofits, and operations teams who need forms with conditional logic, file uploads, or embedded payment collection without writing code. It handles the full submission cycle — data collection, notifications, and export — on a ...

GetFeedback

Unlock insights and improve success with user feedback.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

Add to compare

What is GetFeedback?

GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into graphic reports that can be immediately downloaded to share with others in organizations. It's simple, ...

Rapidr

Streamline feedback and boost efficiency.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

Add to compare

What is Rapidr?

Rapidr is an invaluable platform for businesses, from small to medium-sized, to gain customer feedback and make informed decisions. It provides a comprehensive set of tools to create a branded online experience for customers via logo, branding, and colors. Additionally, they can easily ...

RealFeedback

Engage. Understand. Improve. RealFeedback.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is RealFeedback?

RealFeedback adds an exciting, interactive layer to customer surveys. This intuitive SaaS solution uses ChatGPT-powered chatbot technology to engage customers in natural conversations that deliver valuable insights. Its cutting-edge AI algorithms ensures that customers understand the questions ...

Why each tool made the shortlist

SurveySparrow9.4Best for teams of all sizes

Easy to use interface

Watch for: Limited offline functionality

QuestionPro9.3Best for teams of all sizes

Comprehensive survey tools

Watch for: Can be expensive for small businesses

Cognito Forms9.3Best for teams of all sizes

Easy to use and customize, even for beginners.

Watch for: Need more advanced support for customizations to avoid complexity.

GetFeedback9.1Best for teams of all sizes

Intuitive interface

Watch for: Limited offline capabilities

Rapidr8Best for teams of all sizes

Branded online experience

Watch for: Limited to small-medium businesses

RealFeedback7.1Best for teams of all sizes

Interactive survey experience

Watch for: Requires internet connection

Why teams look for a Delighted alternative

Most Delighted alternative searches trace back to a short list of frustrations:

Limited advanced analytics
May require technical setup
Pricing can be high
Not suitable for large-scale surveys

What to look at before switching from Delighted

What sets these 6 free alternatives apart, in the numbers: 6 offer a free tier; paid plans run $9–$129, with RealFeedback the cheapest entry point; and Cognito Forms is the highest rated at 4.92★ across 348 reviews.

Behind the order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

What are the best alternatives to Delighted?

The top-rated alternatives to Delighted are Cognito Forms (4.9★), Rapidr (4.7★), GetFeedback (4.5★). Compare all 6 alternatives side-by-side above.

What features should I look for in a Survey/ User Feedback Software alternative?

When evaluating alternatives to Delighted, prioritize: Survey Templates, Support Audio / Images / Video, Site Intercept Survey, Question Branching, Online Survey, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

How does Delighted pricing compare to its alternatives?

Delighted starts from $224 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

How difficult is it to migrate from Delighted to an alternative?

Migration difficulty depends on how deeply Delighted is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Choosing the best Delighted alternative for your goals

On a budget / just exploring: start with a free tier — SurveySparrow, QuestionPro and Cognito Forms let you evaluate without paying upfront.
If real-user ratings matter most: Cognito Forms has the strongest star rating (4.92★) among the options with verified reviews.
Want the safest pick: SurveySparrow has the highest Spotsaas Score (9.4) in this list — a strong default if you're unsure.

The switch from Delighted

A low-stress switch from Delighted starts with exporting your data and confirming the new tool imports it. Check feature parity for your real workflows, run a short pilot, and keep Delighted active until the move is finished. The free tiers above let you trial first.

Compare top products

Rapidr

RealFeedback

Cognito Forms

RealFeedback

QuestionPro

Rapidr

SurveySparrow

Rapidr

GetFeedback

RealFeedback

GetFeedback

Rapidr

SurveySparrow

GetFeedback

SurveySparrow

Cognito Forms

Rapidr

About the reviewer

Rajat Gupta

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

6 Free Delighted Alternatives Ranked by Real Users (2026)

6 free Delighted alternatives, ranked at a glance

SurveySparrow

Real-time feedback made simple.

QuestionPro

Collect feedback. Make better decisions.

Cognito Forms

Effortlessly create and manage online forms.

GetFeedback

Unlock insights and improve success with user feedback.

Rapidr

Streamline feedback and boost efficiency.

RealFeedback

Engage. Understand. Improve. RealFeedback.

Why each tool made the shortlist

Why teams look for a Delighted alternative

What to look at before switching from Delighted

Frequently Asked Questions (FAQs)

Choosing the best Delighted alternative for your goals

The switch from Delighted

Compare top products

Rapidr

RealFeedback

Cognito Forms

RealFeedback

QuestionPro

Rapidr

SurveySparrow

Rapidr

GetFeedback

RealFeedback

GetFeedback

Rapidr

SurveySparrow

GetFeedback

SurveySparrow

Cognito Forms

Cognito Forms

Rapidr

Research Popular Software and Services

About the reviewer

Compare top products

Rapidr

RealFeedback

Cognito Forms

RealFeedback

QuestionPro

Rapidr

SurveySparrow

Rapidr

GetFeedback

RealFeedback

GetFeedback

Rapidr

SurveySparrow

GetFeedback

SurveySparrow

Cognito Forms

Cognito Forms

Rapidr

Research Popular Software and Services

About the reviewer