NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Last updated:

12 Best Deepser Alternatives in 2026 — Free Options Included

Explore 12 alternatives to Deepser — vetted by our editors with real user reviews, pricing, and feature comparisons.

12 free Deepser alternatives worth comparing

Quick answer

Among free service desk software alternatives to Deepser, the leaders are ServicePRO, ALVAO Service Desk and HR365 Helpdesk. ServicePRO leads the list with a 3.27★ rating from real users. Compare all 12 on rating and pricing below.

Ready to move on from Deepser? These 12 service desk software free alternatives are the picks worth testing first. Our ranking leans on SpotScore, which weighs verified satisfaction against market presence, then star ratings and pricing model. Editors check each tool. Start with the table for a fast read, then go section by section below.

ProductSpotScoreRatingPricingBest for
ServicePROEfficiently manage your field service operations.—★★★☆☆ 3.27(11)Freefrom $22 /User/Monthteams of all sizes
ALVAO Service DeskEfficiently manage requests and streamline workflows with ALVAO Service Desk.—★★★★★ 4.61(36)Freefrom $3 /User/Monthteams of all sizes
HR365 HelpdeskEfficient ticket tracking for seamless helpdesk management.—★★★★★ 4.8(20)Freefrom $49/moteams of all sizes
BackEfficient support, simplified.—★★★★★ 5(2)FreeFree Trial · Quotation Basedteams of all sizes
FreshserviceStreamline your support process with ease.—★★★★★ 4.68(981)Freefrom $19 /Agent/Monthteams of all sizes
Motadata ServiceOpAI-Driven IT Service Management for Digital Transformation—Not yet ratedFreeFree Trial · Quotation Basedteams of all sizes
NeoforceEmpower your business with efficiency and precision.—Not yet ratedFreeFreemium · Subscriptionteams of all sizes
SuptaskStreamline teamwork with seamless ticketing.—★★★★★ 4.8(24)FreeFreemium · Subscription · Quotation Basedteams of all sizes
HaloITSMStreamline IT service management for seamless operations.—★★★★★ 4.84(16)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
GLPIElevate your management with streamlined efficiency.—★★★★★ 4.73(40)FreeFree Trial · Open-source · Subscriptionteams of all sizes
ScopedeskStreamlining support, satisfied customers, simplified.—★★★★★ 5(1)FreeFree Trial · Freemium · Subscriptionteams of all sizes
RichdeskEmpower exceptional customer service and support with RichDesk.—★★★★☆ 3.75(2)FreeFree Trial · Quotation Basedteams of all sizes
ServicePRO - Service Desk Software

ServicePRO

Efficiently manage your field service operations.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is ServicePRO?

ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process requests, book service appointments, communicate with customers via phone & email, and even access product ...

Read more about ServicePRO
Free TrialTry Free →
ALVAO Service Desk - Service Desk Software

ALVAO Service Desk

Efficiently manage requests and streamline workflows with ALVAO Service Desk.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is ALVAO Service Desk?

ALVAO Service Desk is a powerful tool for internal service teams, designed for ease of use and fostering effective communication. This software solution enables companies to gain an effective look into their workload with clearer priorities, better organization of departments, and improved ...

Read more about ALVAO Service Desk
Free TrialTry Free →

Spotsaas Ads

Want your product up here? Put it in front of buyers the moment they're comparing your category.

Reach in-market buyersRank above rivals2M+ buyers a year
HR365 Helpdesk - Service Desk Software

HR365 Helpdesk

Efficient ticket tracking for seamless helpdesk management.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is HR365 Helpdesk?

HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full customisation, it's the perfect solution for any company's ticketing needs. Streamline and optimise your help desk ...

Read more about HR365 Helpdesk
Free TrialTry Free →
Back - Service Desk Software

Back

Efficient support, simplified.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Back?

Back Service Desk software helps to end that constant barrage of support emails that crashes the day. By integrating with the tools user already use, Back automates tasks and retain knowledge so user can deliver world-class support. It is an effective help desk software for small to medium ...

Read more about Back
Free TrialTry Free →·

Back offers custom pricing plan

Freshservice - Service Desk Software

Freshservice

Streamline your support process with ease.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Freshservice?

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

Read more about Freshservice
Free Trial
Logo

Motadata ServiceOp

AI-Driven IT Service Management for Digital Transformation

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

watch-demo

Watch Demo

What is Motadata ServiceOp?

Motadata ServiceOps is an ITIL-compliant IT Service Management (ITSM) platform built on the Deep Learning Framework for IT Operations (DFIT). This AI-enabled solution empowers IT organizations to accelerate changes across people, processes, and technology, driving significant improvements in ...

Read more about Motadata ServiceOp
Free TrialTry Free →·

Motadata ServiceOp offers custom pricing plan

Neoforce

Neoforce

Empower your business with efficiency and precision.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Neoforce?

Revolutionize the way you manage your business operations with Neoforce, the ultimate solution for modern enterprises. Our innovative software empowers businesses to streamline their day-to-day tasks with unmatched flexibility and efficiency. With Neoforce, you can stay on top of every aspect ...

Read more about Neoforce
Suptask - Service Desk Software

Suptask

Streamline teamwork with seamless ticketing.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Suptask?

Suptask revolutionizes ticketing in teams. Our platform facilitates a seamless transition between conversation on Slack to a comprehensive ticketing system without needing to exit the app. We promote inter-team collaboration, eliminating obstacles between teams, and drastically reducing ...

Read more about Suptask

Starts from $18/Month when Billed Yearly, also offers free forever plan

HaloITSM - Service Desk Software

HaloITSM

Streamline IT service management for seamless operations.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is HaloITSM?

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams can track, plan and raise tickets based on the content in our knowledge base. A dashboard helps you keep ...

Read more about HaloITSM
Free Trial·

HaloITSM offers custom pricing plan

GLPI - Service Desk Software

GLPI

Elevate your management with streamlined efficiency.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is GLPI?

GLPI is an award-winning Service Management platform that allows its users to centrally manage help desk, CMDB, and asset management while also providing access to project management, financial management, configuration, and administrative capabilities. A powerful solution for companies of all ...

Read more about GLPI
Free TrialTry Free →
Scopedesk - Service Desk Software

Scopedesk

Streamlining support, satisfied customers, simplified.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Scopedesk?

Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined Ticket Actions, Full Ticket History, and Email Notifications. This service is suitable for businesses of any ...

Read more about Scopedesk
Free Trial·

Starts from $79/Month, also offers free forever plan

Richdesk - Service Desk Software

Richdesk

Empower exceptional customer service and support with RichDesk.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Richdesk?

RichDesk is an innovative helpdesk and asset management software solution designed to optimize customer service and employee support. It contains all the necessary features to do just that – incident and service templates, email and knowledge base templates, resource calendars, CMDB with asset ...

Read more about Richdesk
Free Trial·

Richdesk offers custom pricing plan

How Deepser competitors stack up

Deepser competes with 12 other service desk software tools tracked on Spotsaas. The closest by feature overlap are ServicePRO, ALVAO Service Desk and HR365 Helpdesk. Each is compared against Deepser on rating, pricing and feature coverage below.

Tools similar to Deepser

Searches for "sites like Deepser" and "apps like Deepser" land on the same set of options as "Deepser alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each made our Deepser alternatives list

ServicePROBest for teams of all sizes

Easy to use interface, making it accessible for both new users and administrators.

Watch for: Initial implementation and setup can be confusing and challenging for users, leading to inefficiencies initially.

ALVAO Service DeskBest for teams of all sizes

Easy to use service desk with all necessary features for incident, problem, and service management.

Watch for: Knowledge base and integration with certain tools like TeamViewer could be improved.

HR365 HelpdeskBest for teams of all sizes

Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily.

Watch for: Newcomers may find the richness of features and customizations overwhelming without adequate support.

BackBest for teams of all sizes

Integrates with existing tools

Watch for: Limited features for large enterprises

FreshserviceBest for teams of all sizes

Quick setup

Watch for: Limited customization options

Motadata ServiceOpBest for teams of all sizes
NeoforceBest for teams of all sizes
SuptaskBest for teams of all sizes

User-friendly interface that simplifies task management and enhances collaboration among teams.

Watch for: Complexity in features and customizations can be overwhelming for new users without adequate support or guidance.

HaloITSMBest for teams of all sizes

Modern interface that is easy to use and navigate.

Watch for: Some settings can be challenging to find due to high level of customization.

GLPIBest for teams of all sizes

Highly customizable open-source IT asset management and support ticket system with a strong supporting community.

Watch for: Newcomers may find the richness of features and customizations overwhelming without proper support.

ScopedeskBest for teams of all sizes

Streamlined ticket management

Watch for: Basic reporting features

RichdeskBest for teams of all sizes

Comprehensive asset management

Watch for: Limited customization options

Why teams look for a Deepser alternative

Teams usually start looking for a Deepser alternative for a few concrete reasons:

  • Limited advanced features
  • Basic reporting tools
  • Setup may require time

How to compare Deepser alternatives

On price, ratings, and standout strengths, the 12 free alternatives compare like this: 12 offer a free tier; paid plans run $3–$49, with ALVAO Service Desk the cheapest entry point; and Back is the highest rated at 5★ across 2 reviews.

How we decide the order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Deepser are Back (5.0★), Scopedesk (5.0★), HaloITSM (4.8★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Deepser, prioritize: Ticket Management, Workflow Management, Customer Support, Customization, Self Service Portal, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Deepser is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to choose a Deepser alternative with confidence

  • On a budget / just exploring: start with a free tier — ServicePRO, ALVAO Service Desk and HR365 Helpdesk let you evaluate without paying upfront.
  • If real-user ratings matter most: Back has the strongest star rating (5★) among the options with verified reviews.

Getting off Deepser without the headaches

Before you commit to leaving Deepser, validate the fit. Export your data, check the import works, and confirm your essential features carry over. Pilot the switch with a free trial, then go all in, keeping Deepser open as a safety net until you're settled.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].