List of Conversation Intelligence Software for SMBs in 2025

Showing 41-60 out of 81

List of the Best Conversation Intelligence Software For Small Business as of May 2025

Fathom

Revolutionize your reporting with Fathom's advanced analytics.

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Product Description

Fathom is an advanced reporting and financial analysis system that eliminates manual labor. It incorporates MYOB, QuickBooks, Excel data, and Xero for accurate analytics, providing visual dashboards, reports, and statements that track your business performance and identify potential areas of ...

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ContactEngine

Revolutionizing customer service through advanced conversational AI.

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Product Description

ContactEngine is an advanced conversational AI that revolutionizes customer service. Customers can interact through their choice of channels, enabling faster and more efficient operations and creating an unbeatable experience. ContactEngine anticipates customer needs before they need to contact ...

Pricing

ContactEngine offers custom pricing plan

KNO By Alltius

Instant solutions at your fingertips.

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Product Description

KNO by Alltius is the game-changer when it comes to finding accurate solutions quickly. This cutting-edge AI-driven no-code assistant is here to revolutionize the process. People can now ask anything and the software will instantly generate reliable, precise answers in bite-sized chunks ...

Pricing

Zipteams

Transforming customer engagement with AI-driven solutions.

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Product Description

Zipteams is a revolutionary AI-driven toolkit for sales teams. It helps them to effortlessly craft personalized customer experiences through intuitive, intelligent meeting and call solutions. Powered by cutting edge technology and analytics, Zipteams helps companies create and maintain customer ...

Pricing

Starts from $1,199 when Billed Monthly

CSML

Empowering chatbots with advanced functionalities.

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Product Description

CSML is a comprehensive, open-source programming language specifically designed for developing ingenious chatbots. With powerful context control, deployed HTTP APIs and extensive collaboration and real-time testing opportunities, the software accommodates businesses of all sizes, from ...

Pricing

Omilia

Revolutionize your customer service with Omilia's AI automation.

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Product Description

Omilia is a leading provider of no-code AI-powered customer service automation for both voice and text channels! Its ready-to-use industry models are tuned to work with the most popular CCaaS platforms. By leveraging Natural Language Understanding and Speech Recognition, Omilia provides an ...

Pricing

Omilia offers custom pricing plan

Relevance AI

Uncover hidden insights and revolutionize your data.

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Product Description

Unlock the potential of your data with Relevance AI – the easiest no-code AI platform. Our AI-powered algorithms can help you discover valuable and previously hidden data insights that will revolutionize the way you do business. From unstructured data analysis, topic modelling, recommendations, ...

Pricing

Starts from $19/month, also offers free forever plan

DevRev

Empowering developers, connecting customers.

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Product Description

DevRev is a state of the art software solution that unites developers and clients in the modern product-led growth phase. It enables them to effortlessly manage their customer relationships with an intuitive, API-first CRM crafted for developers. This advanced tool takes advantage of data, ...

Pricing

DevRev offers custom pricing plan

Netomi

Revolutionizing customer service with AI technology.

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Product Description

Netomi's AI-driven Customer Experience Platform provokes top-tier customer service interactions and resolutions. Forged with a patented AI tech, the platform is seamless and effortless to use and integrate with live agents and existing business systems. Effortlessly carry out service resolution ...

Pricing

Netomi offers custom pricing plan

FloStack

Connect. Convert. Grow.

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Product Description

FloStack is a groundbreaking platform that quickly connects businesses to potential customers. Utilizing dynamic qualifications, routing, engagement, and meeting booking features, this powerful solution strives to increase conversions from form submissions to sales opportunities. FloStack's ...

Pricing

Abbot

Optimize customer conversations with Abbot

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Product Description

Abbot lets customer service teams manage and optimize their conversations in Slack. The Smart Priority Queue feature ensures all important messages are answered first, and you can designate a first responder for each channel to tailor the response. Time targets and deadlines can be set to meet ...

Pricing

Free Trial available, Try Now

Starts from $49/Month

Messenger Organizer

Streamline your messaging game with Messenger Organizer.

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Product Description

Messenger Organizer helps you quickly and efficiently organize all your conversations in one place - and it doesn't have to cost you an arm and a leg like some expensive CRMs or integrations. This clever software automatically creates folders for every customer, and you can also send automated, ...

Pricing

Free Trial available

Starts from $10/Month, also offers free forever plan

Call of Fame

Real Cold Calling Insights from SaaS Industry Leaders

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Product Description

Call of Fame is a unique platform that showcases real-life cold calls from top-performing SDRs at leading SaaS companies like Chilipiper and LeadIQ. Designed to enhance sales strategy through authentic examples, it offers deep Sales Analytics and supports Conversation Intelligence to help teams ...

Pricing

Free Trial available, Try Now

Starts from $75/User/Month when Billed Yearly

Herbie.ai

Empowering your customer service with AI.

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Product Description

Herbie.AI brings the next level of customer experience with its advanced and matured conversational Artificial Intelligence (AI). This smart assistant offers real-time assistance through voice and text to help resolve queries, answer questions, and even complete purchases. With a multicultural ...

Pricing

Herbie.ai offers custom pricing plan

Sidekick AI

Effortless scheduling with Sidekick AI.

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Product Description

Sidekick AI is a revolutionary assistant designed to make customer service hassle-free. Syncing seamlessly with Gmail and Outlook, it makes scheduling a breeze by taking care of the back and forth. With Sidekick, you don't have to go through the hassle of booking a meeting. Simply forward ...

Pricing

Free Trial available, Try Now

Starts from $0.01/interaction

Perfect Recall

Effortless note-taking for productive Zoom calls.

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Product Description

Perfect Recall simplifies the sharing of essential highlights from your Zoom calls. No need to take written notes anymore. Our software provides a transcription of the call that can be broken down into easy-to-digest snippets. You can quickly capture key points during Zoom calls by using our ...

Pricing

Free Trial available

Starts from $15/User/Month

hivoe

Streamline your Twitter strategy with hivoe.

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Product Description

Introducing hivoe - the ultimate solution to automate your Twitter direct messages (DMs). With hivoe, you can easily create groups of users based on their interests and needs, and reach them with personalized and valuable content. Save time and effort by sending dozens of personalized DMs per ...

Pricing

Free Trial available

Traq.ai

Boost sales, conquer the market - Traq.ai's AI power.

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Product Description

Revolutionize your sales tactics with Traq.ai, the ultimate sales coach powered by Artificial Intelligence. With advanced features such as automatic note-taking, call transcription, and competitor evaluation, Traq.ai provides businesses with crucial insights into their customers' needs and ...

Pricing

Free Trial available

Starts from $30/Month, also offers free forever plan

Call Tracking

Track your calls, maximize ROI, dominate your market.

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Product Description

Introducing Call Tracking – a must-have tool for your digital strategy. This innovative software helps you optimize investments, create target audiences, segment data, and customize the customer journey. By assigning a unique telephone number to each client, it adds Call Intelligence to your ...

Pricing

Call Tracking offers custom pricing plan

Convlo

Transforming your sales game one call at a time.

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Product Description

Introducing Convlo - the revolutionary sales call recording software. With its advanced technology, Convlo automatically captures and transcribes your calls, providing valuable insights on the best and worst performing conversations. Empower your sales team by allowing them to listen back on ...

Pricing

Convlo offers custom pricing plan

Best Conversation Intelligence Software For Small Business

Fathom

Revolutionize your reporting with Fathom's advanced analytics.

Fathom is an advanced reporting and financial analysis system that eliminates manual labor. It incorporates MYOB, QuickBooks, Excel data, and Xero for accurate analytics, providing visual dashboards, reports, and statements that track your business performance and identify potential areas of ...

ContactEngine

Revolutionizing customer service through advanced conversational AI.

ContactEngine is an advanced conversational AI that revolutionizes customer service. Customers can interact through their choice of channels, enabling faster and more efficient operations and creating an unbeatable experience. ContactEngine anticipates customer needs before they need to contact ...

KNO By Alltius

Instant solutions at your fingertips.

KNO by Alltius is the game-changer when it comes to finding accurate solutions quickly. This cutting-edge AI-driven no-code assistant is here to revolutionize the process. People can now ask anything and the software will instantly generate reliable, precise answers in bite-sized chunks ...

Zipteams

Transforming customer engagement with AI-driven solutions.

Zipteams is a revolutionary AI-driven toolkit for sales teams. It helps them to effortlessly craft personalized customer experiences through intuitive, intelligent meeting and call solutions. Powered by cutting edge technology and analytics, Zipteams helps companies create and maintain customer ...

CSML

Empowering chatbots with advanced functionalities.

CSML is a comprehensive, open-source programming language specifically designed for developing ingenious chatbots. With powerful context control, deployed HTTP APIs and extensive collaboration and real-time testing opportunities, the software accommodates businesses of all sizes, from ...

Omilia

Revolutionize your customer service with Omilia's AI automation.

Omilia is a leading provider of no-code AI-powered customer service automation for both voice and text channels! Its ready-to-use industry models are tuned to work with the most popular CCaaS platforms. By leveraging Natural Language Understanding and Speech Recognition, Omilia provides an ...

Relevance AI

Uncover hidden insights and revolutionize your data.

DevRev

Empowering developers, connecting customers.

DevRev is a state of the art software solution that unites developers and clients in the modern product-led growth phase. It enables them to effortlessly manage their customer relationships with an intuitive, API-first CRM crafted for developers. This advanced tool takes advantage of data, ...

Netomi

Revolutionizing customer service with AI technology.

Netomi's AI-driven Customer Experience Platform provokes top-tier customer service interactions and resolutions. Forged with a patented AI tech, the platform is seamless and effortless to use and integrate with live agents and existing business systems. Effortlessly carry out service resolution ...

FloStack

Connect. Convert. Grow.

FloStack is a groundbreaking platform that quickly connects businesses to potential customers. Utilizing dynamic qualifications, routing, engagement, and meeting booking features, this powerful solution strives to increase conversions from form submissions to sales opportunities. FloStack's ...

Abbot

Optimize customer conversations with Abbot

Abbot lets customer service teams manage and optimize their conversations in Slack. The Smart Priority Queue feature ensures all important messages are answered first, and you can designate a first responder for each channel to tailor the response. Time targets and deadlines can be set to meet ...

Messenger Organizer

Streamline your messaging game with Messenger Organizer.

Messenger Organizer helps you quickly and efficiently organize all your conversations in one place - and it doesn't have to cost you an arm and a leg like some expensive CRMs or integrations. This clever software automatically creates folders for every customer, and you can also send automated, ...

Call of Fame

Real Cold Calling Insights from SaaS Industry Leaders

Call of Fame is a unique platform that showcases real-life cold calls from top-performing SDRs at leading SaaS companies like Chilipiper and LeadIQ. Designed to enhance sales strategy through authentic examples, it offers deep Sales Analytics and supports Conversation Intelligence to help teams ...

Herbie.ai

Empowering your customer service with AI.

Herbie.AI brings the next level of customer experience with its advanced and matured conversational Artificial Intelligence (AI). This smart assistant offers real-time assistance through voice and text to help resolve queries, answer questions, and even complete purchases. With a multicultural ...

Sidekick AI

Effortless scheduling with Sidekick AI.

Sidekick AI is a revolutionary assistant designed to make customer service hassle-free. Syncing seamlessly with Gmail and Outlook, it makes scheduling a breeze by taking care of the back and forth. With Sidekick, you don't have to go through the hassle of booking a meeting. Simply forward ...

Perfect Recall

Effortless note-taking for productive Zoom calls.

Perfect Recall simplifies the sharing of essential highlights from your Zoom calls. No need to take written notes anymore. Our software provides a transcription of the call that can be broken down into easy-to-digest snippets. You can quickly capture key points during Zoom calls by using our ...

hivoe

Streamline your Twitter strategy with hivoe.

Introducing hivoe - the ultimate solution to automate your Twitter direct messages (DMs). With hivoe, you can easily create groups of users based on their interests and needs, and reach them with personalized and valuable content. Save time and effort by sending dozens of personalized DMs per ...

Traq.ai

Boost sales, conquer the market - Traq.ai's AI power.

Revolutionize your sales tactics with Traq.ai, the ultimate sales coach powered by Artificial Intelligence. With advanced features such as automatic note-taking, call transcription, and competitor evaluation, Traq.ai provides businesses with crucial insights into their customers' needs and ...

Call Tracking

Track your calls, maximize ROI, dominate your market.

Introducing Call Tracking – a must-have tool for your digital strategy. This innovative software helps you optimize investments, create target audiences, segment data, and customize the customer journey. By assigning a unique telephone number to each client, it adds Call Intelligence to your ...

Convlo

Transforming your sales game one call at a time.

Introducing Convlo - the revolutionary sales call recording software. With its advanced technology, Convlo automatically captures and transcribes your calls, providing valuable insights on the best and worst performing conversations. Empower your sales team by allowing them to listen back on ...

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