Netomi

Revolutionizing customer service with AI technology.

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Netomi offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is Netomi?

Affiliate Disclosure

Netomi's AI-driven Customer Experience Platform provokes top-tier customer service interactions and resolutions. Forged with a patented AI tech, the platform is seamless and effortless to use and integrate with live agents and existing business systems. Effortlessly carry out service resolution via chat, social media, voice, and even email. Netomi works to raise customer service to the highest standard while controlling support costs and improving revenue. The perfect answer for any business seeking improved services for their customer experience.

Pricing

Netomi offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Netomi software demo

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Netomi was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Netomi Features

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Features Score:

AI Assistant

AI Chatbot

AI Text Generation

AI Text Summarization

Multi-language Support

Predictive Analysis

Routing

Workflow Management

Netomi Pricing

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Free Trial

Not available

Netomi Pricing

Netomi offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

Netomi

Comprehensive Conversational AI
Rich Messaging
Free Text and Form Input
Proactive Messaging
Menus and Suggestions

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Netomi Reviews & Ratings

Rating Distribution

Excellent

(13)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Netomi has impressed me with its intelligent approach to automating customer service through a robust AI framework. It’s particularly strong in offering a consistent and high-quality customer experience across multiple digital channels. The ease of integration with live agents and business systems adds immense operational value. While companies may face some ...Read more

Netomi pros and cons

Netomi handles service requests across chat, social media, voice, and email, ensuring customers can reach support through their preferred channels without friction.
The platform integrates effortlessly with live agents and existing business systems, allowing businesses to enhance their service capabilities without overhauling current workflows.
Netomi’s proprietary AI offers advanced automation that enhances the speed and accuracy of customer resolutions, setting a new bar for digital support.
By automating a large portion of customer inquiries, businesses can significantly reduce support costs while maintaining or improving service quality.

While integration is streamlined, the initial configuration of AI responses and alignment with business systems may require considerable planning and resources.
Businesses with highly specialized workflows might find the platform less adaptable without custom development.

User Review

Brian G

06/16/22

5 out of 5

"An amazing service!"

What do you like best about Netomi? The team at Netomi set the tone for what to expect in their products. Working with them has been a pleasure every ...

Luciano G

03/14/22

4.5 out of 5

"Our relationship is pretty great"

What do you like best about Netomi? The attention from your support and product team. The best feature is not a feature, it is Studio's UI. I use the ...

Phil M

03/12/22

5 out of 5

"Call deflection and guest experience"

What do you like best about Netomi? Netomi has been a spectacular partner the past three years; they have been proactively pushing and innovating to ...

Sarah Mae M

03/10/22

4.5 out of 5

"Transforming Customer Support through AI Technology"

What do you like best about Netomi? Out-of-the-box integration with a variety of CSM Tools (Zendesk, Gladly, etc.). The team also offers a ...

View all Reviews

Netomi Customers

GONG

WarnerBros

BREX

HARRY Rosen

WESTJET

Netomi Support

Customer Service

Online

Location

San Mateo, California

Reach out to Netomi Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Netomi is a Conversation Intelligence Software. Netomi offers Routing, Knowledge Database, Predictive Analysis, Multi-language Support, AI based Chatbots and many more functionalities.

Some top alternatives to Netomi includes involve.ai, CustomGPT, Qualified, Workvivo and Nova AI.

No, Netomi doesn't provide API.

No, Netomi doesn't provide mobile app.

Netomi is located in San Mateo, California

Netomi offers Quotation Based pricing model

We don't have information regarding integrations of the Netomi as of now.

The starting price is not disclosed by Netomi. You can visit Netomi pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].