DevRev Review: Is It The Right Conversation Intelligence Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Add to compare
DevRev offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is DevRev?
DevRev is a state of the art software solution that unites developers and clients in the modern product-led growth phase. It enables them to effortlessly manage their customer relationships with an intuitive, API-first CRM crafted for developers. This advanced tool takes advantage of data, design, and machine intelligence to boost devs' opportunities to build, provide support, and increase their returns. It's time to bring developers and customers back together and get ahead with DevRev!
Pricing
DevRev offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
DevRev Software Demo
DevRev was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider DevRev
- Team types
- Large Enterprises, Medium Business
Why teams choose DevRev
Tailored for developers with an API-first approach.
Enhances customer relationships through data insights.
User-friendly interface promotes quick adoption.
Is DevRev right for you?
What buyers should know before shortlisting DevRev
DevRev bridges the gap between developers and clients with its API-first CRM. It focuses on enhancing customer relationships through data-driven insights and a user-friendly interface.
DevRev pros and cons
- DevRev pros
Tailored for developers with an API-first approach.
Enhances customer relationships through data insights.
User-friendly interface promotes quick adoption.
- DevRev cons
Limited features for non-technical users.
Integration may require technical resources.
Ready to try it?
Get started with DevRev
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare DevRev side-by-side with top Conversation Intelligence Software alternatives.
What is the pricing of DevRev?
DevRev uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
DevRev Pricing Plans
Starter
Unlimited viewers at no extra charge
Converge Issue and Ticket Management
Map your product features with Parts and Trails
Customize your data and insights with Vistas
Manage customers and users
Show more +
Pro
All features from starter plus,
Authorization roles and groups
SSO, SCIM, Active Directory Sync
Scheduled 2 Way Jira Sync
Advanced Customization*
Show more +
Ultimate
All features from Pro plus,
Audit logging
Increased Storage and Retention
SLA driven support response times
Advanced object, subtype, and attribute customization
Show more +
Weighing your options?
Not sure if DevRev fits your budget?
DevRev reviews and ratings
What buyers like
- API-first CRM for developers
- Enhances customer relationships
- Data-driven insights
Common complaints
- Limited features for non-developers
- Requires integration effort
- May not suit all industries
Be the first to review DevRev
You'll help thousands of buyers make a smarter decision.
- See if DevRev fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of DevRev?
Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…
A script that automates email answers is known as an autoresponder. The script is activated by user actions on a website or when a user send…
A service level agreement (SLA) is a written contract between a service provider and a client that specifies the services to be provided and…
Engagement features facilitate communication, collaboration, and interaction between users — whether within a team, organization, or with ex…
A knowledge database is a database that is used to share and manage knowledge. It encourages knowledge accumulation, organization, and retri…
Orchestrator is a powerful software tool that helps businesses streamline their processes and tasks by automating workflows and managing mul…
Product Data Management (PDM) is a crucial feature in software technology that allows businesses to efficiently manage their product-related…
Routing is a key feature in software development that plays a significant role in connecting different devices or networks. It is the proces…
Team Management is a crucial aspect of any organization, as it involves coordinating and organizing the efforts of a group of individuals to…
Ticket management is a means of dealing with issues and requests. Tickets are simple data entities used to track everything that needs to be…
DevRev security and data handling
Key compliance certifications and security features for IT and security teams evaluating DevRev.
Certifications
Developer & data
Alternatives to DevRev
DevRev Support Options
Frequently Asked Questions About DevRev
Common questions buyers ask before choosing DevRev.
DevRev is a Conversation Intelligence Software. DevRev offers Auto-Responders, Product Data Management, Team Management, Orchestrator, Knowledge Database and many more functionalities.
Buyers commonly note the following limitations of DevRev: Limited features for non-technical users.; Integration may require technical resources.; Not suitable for all business types..
Some top alternatives to DevRev includes Jira, Zendesk Sell, Zendesk Sunshine, QuickDesk and Workvivo.
DevRev offers Quotation Based pricing model
The starting price is not disclosed by DevRev. You can visit DevRev pricing page to get the latest pricing.
Ready to try it?
Get started with DevRev
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].