List of Call Center Software for SMBs in 2025

Showing 61-69 out of 69

List of the Best Call Center Software For Small Business as of May 2025

7.3

Spot Score

Zingtree

Empower your call center with complete control.

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Product Description

Zingtree's Call Center Software allows you to have control over all aspects of your call center, from call routing to customer care and recording. Import your existing customers from your database or CRM for increased customer care, phone tags if you want to send the information after the call, ...

Pricing

Free Trial available, Try Now

Starts from $8/Month

7.2

Spot Score

Call Metrics

Maximize your ROI with game-changing call tracking.

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Product Description

Introducing Call Metrics: the ultimate call tracking tool for savvy businesses. Developed by our parent company Firefly in collaboration with our SEO Company, this advanced software empowers you with attribution and call intelligence capabilities to drive revenue from your incoming phone leads. ...

Pricing

7.0

Spot Score

ContactLogix

Streamline your automotive operations with ease.

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Product Description

ContactLogix is the perfect solution designed for automotive dealers by professionals with more than half a century of car retail industry experience. It helps to lessen time and increase savings by partnering with Volie.io - a platform that unifies customer details and effective communication ...

Pricing

ContactLogix offers custom pricing plan

7.0

Spot Score

MagneticOne Mobile Call Tracker

Effortlessly track all your calls on the go.

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Product Description

Introducing MagneticOne Mobile Call Tracker - the perfect solution for tracking all your calls while on the go. This smartphone software allows you to seamlessly transfer call information into your CRM systems, making it convenient and efficient for businesses that make a high volume of calls. ...

Pricing

Free Trial available, Try Now

Starts from $3.99/Month

Genesys Cloud CX

Transform your CX for the age of AI

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Product Description

The Genesys Cloud CX™ platform is a trusted, industry-leading cloud-based call center and customer experience (CX) solution used by enterprises of all sizes worldwide. It seamlessly integrates insights across teams, tools, and interactions, empowering businesses to address customer needs ...

Pricing

Starts from $75/user/month when yearly

Puzzel

Maximize your time, let Puzzel handle the rest.

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Product Description

Puzzel helps companies make the very best of their time by automating tedious and time-consuming tasks. From streamlining customer services protocols to optimizing how to communicate with clients, these unique challenges require specialist support and that's what Puzzel provides. Thanks to ...

Pricing

Puzzel offers custom pricing plan

Alorica

Enhancing customer experiences, one call at a time.

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Product Description

Alorica is a leading provider of customer service BPO solutions. A passion for creating positive experiences for customers, our team delivers services such as acquisition, sales, customer care, support and order fulfillment, across a broad variety of industries including automotive, financial ...

Pricing

Alorica offers custom pricing plan

Rambl

Revolutionize your call center operations with Rambl.

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Product Description

Rambl is a call center software that helps companies run their contact centers, including the delivery of customer service, sales and marketing calls. Rambl utilizes the latest Web technology to deliver to enterprises a state-of-the-art enterprise call center software that is easy to deploy and ...

Pricing

Free Trial available

Rambl offers custom pricing plan

ContactCentral

Efficiently manage and optimize your customer interactions.

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Product Description

ContactCentral call center software is designed specifically for small call centers and contact management of all types. ContactCentral's advanced call logging, script automation and multi-channel support allows a variety of sales and marketing functions to be carried out from within one system.

Pricing

Free Trial available

Best Call Center Software For Small Business

Zingtree

Empower your call center with complete control.

Zingtree's Call Center Software allows you to have control over all aspects of your call center, from call routing to customer care and recording. Import your existing customers from your database or CRM for increased customer care, phone tags if you want to send the information after the call, ...

Call Metrics

Maximize your ROI with game-changing call tracking.

Introducing Call Metrics: the ultimate call tracking tool for savvy businesses. Developed by our parent company Firefly in collaboration with our SEO Company, this advanced software empowers you with attribution and call intelligence capabilities to drive revenue from your incoming phone leads. ...

ContactLogix

Streamline your automotive operations with ease.

ContactLogix is the perfect solution designed for automotive dealers by professionals with more than half a century of car retail industry experience. It helps to lessen time and increase savings by partnering with Volie.io - a platform that unifies customer details and effective communication ...

MagneticOne Mobile Call Tracker

Effortlessly track all your calls on the go.

Introducing MagneticOne Mobile Call Tracker - the perfect solution for tracking all your calls while on the go. This smartphone software allows you to seamlessly transfer call information into your CRM systems, making it convenient and efficient for businesses that make a high volume of calls. ...

Genesys Cloud CX

Transform your CX for the age of AI

The Genesys Cloud CX™ platform is a trusted, industry-leading cloud-based call center and customer experience (CX) solution used by enterprises of all sizes worldwide. It seamlessly integrates insights across teams, tools, and interactions, empowering businesses to address customer needs ...

Puzzel

Maximize your time, let Puzzel handle the rest.

Puzzel helps companies make the very best of their time by automating tedious and time-consuming tasks. From streamlining customer services protocols to optimizing how to communicate with clients, these unique challenges require specialist support and that's what Puzzel provides. Thanks to ...

Alorica

Enhancing customer experiences, one call at a time.

Alorica is a leading provider of customer service BPO solutions. A passion for creating positive experiences for customers, our team delivers services such as acquisition, sales, customer care, support and order fulfillment, across a broad variety of industries including automotive, financial ...

Rambl

Revolutionize your call center operations with Rambl.

Rambl is a call center software that helps companies run their contact centers, including the delivery of customer service, sales and marketing calls. Rambl utilizes the latest Web technology to deliver to enterprises a state-of-the-art enterprise call center software that is easy to deploy and ...

ContactCentral

Efficiently manage and optimize your customer interactions.

ContactCentral call center software is designed specifically for small call centers and contact management of all types. ContactCentral's advanced call logging, script automation and multi-channel support allows a variety of sales and marketing functions to be carried out from within one system.

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